Sprinklr Modern Engagement Reviews & Product Details

Following features are offered by Sprinklr’s Unified Platform-
  • Listening- Sprinklr Listening covers the widest range of social networks and messaging platforms, and taps into millions of news sites, forums, and blogs. Its AI-based analysis shows what consumers are saying about a brand’s products and spotlights how customer experiences differ across different regions and brand locations.
  • Access- Sprinklr offers flexible user access to the platform. Its Space user interface designed for desktop browsers is to easily use with enhanced efficiency. When on the go, its Space Mobile App delivers quick access to a wide range of Sprinklr functions.
  • Data Management- Sprinklr provides an unlimited number of custom fields, a growing Marketplace, and a data engine so that it enables to bring both structured and unstructured data into one platform. With Sprinklr, one will always have the most accurate, up-to-date information that empowers to do more.
  • Automation- Sprinklr enables to set rules that can be tested and sequenced by priority, scheduled, and audited before publishing. With Macros, users can automate manual actions on-demand across several objects at once. For example, a user can update status and reassign a message.

USP :

Sprinklr’s revolutionary Unified Platform and cloud-based user experience management solutions have been helping hundreds of leading companies for social media, paid ads, content marketing, and online business. Its Customer Experience Management (CXM) enables them to get insights from multiple social media channels and provides reports for brand-specific needs. Companies like McDonald’s, Nike and Microsoft, have used the CXM for brand enhancement.

BUYERS
VENDORS
EXPERTS
2.5
ANALYSTS
 

SPRINKLR detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
2.35
4.10
3.80
Product Features and Functionality
1.80
4.65
3.65
Product Differentiation and Impact on Customer Value
2.80
4.00
3.80
Product Branding
1.80
3.70
4.55
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

SPRINKLR has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

    23 Participants

  • Niche Quadrant

    All-North America

    25 Participants

  • Niche Quadrant

    All-Europe

    23 Participants

STRENGTHS
  • Product Maturity / Industry Verticals
    Energy and Utilities
  • Product Maturity / Industry Verticals
    Governmnet and Defense
  • Product Maturity / Industry Verticals
    Healthcare and Life Sciences
  • Product Maturity / Industry Verticals
    IT and Telecom
  • Product Maturity / Industry Verticals
    Media and Entertainment
  • Product Maturity / Industry Verticals
    Other Industry Verticals
  • Product Maturity / Industry Verticals
    Retail and eCommerce
  • Product Maturity / Industry Verticals
    Transportation and Logistics
  • Product Maturity / Industry Verticals
    Travel and Hospitality
  • Product Maturity / Applications Catered
    Campaign management
  • Product Maturity / Applications Catered
    Performance monitoring
  • Product Maturity / Product Branding
    Level of Support Services
  • Product Maturity / Breadth and Depth of Product Offerings
    Licenses
  • Product Maturity / Breadth and Depth of Product Offerings
    Products/Solutions Offered
  • Product Maturity / Solutions Offered
    Managed Services
  • Product Maturity / Solutions Offered
    Support and maintenance services
  • Product Maturity / Solutions Offered
    Training and Education services
  • Product Maturity / Mode of Delivery
    Full Time Equivalent
  • Product Maturity / Deployment Model
    Hosted / On-Cloud
  • Product Maturity / Deployment Model
    Hybrid
WEAKNESSES

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TOP FEATURES
  • Product Features and Functionality
    Applications Catered
  • Industry Verticals
    Other Industry Verticals
  • Industry Verticals
    Governmnet and Defense
  • Industry Verticals
    Media and Entertainment
  • Industry Verticals
    Travel and Hospitality
  • Industry Verticals
    Retail and eCommerce
  • Industry Verticals
    Transportation and Logistics
  • Industry Verticals
    Energy and Utilities
  • Industry Verticals
    IT and Telecom
  • Industry Verticals
    Healthcare and Life Sciences

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