CLARABRIDGE INC in Social Media Management

Virginia, USA
2006
$51MN to $100MN

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Company Overview

Features:

Clarabridge Engage offers the following advanced features:

All conversations tracked- Clarabridge engage listens to your audience on any social platform to analyze their engagement levels with your brand.
Enhanced case management- Optimum care is taken to deal with different scenarios, including routing and team management.
Analysis and reporting- There is a management of a large amount of data, all of which is analyzed to produce reports to chart out your companies progress and plans.

USP

Clarabridge is among the foremost brands for social media management because of its exclusive range of features. Clarabridge Engage is made to be a superior platform which focuses mainly on analyzing and engaging with your social media mentions. It manages a lot of data, including all information about your brand and its services. There are advance management services and closed-loop handling. They also have the feature to track conversations to understand your brand’s presence more effectively.

CLARABRIDGE INC Popular Comparisons

Evaluated against 24 key buying criteria

Strengths

Hybrid
On-premise
Customer Support
Technical Support
Feature and Functionality
Cloud based
Other Support Services
Sales Support
Deployment
Support

Weaknesses

No Weaknesses

Reviews

Buyer, Technology Consultant

Senior Consultant - Marketing, Company Name Classified

★★★★★5

“Attention to detail and better evaluation"

Clarabidge Engage is a thoughtfully created social manager that keeps the best track on your customers and potential customers, giving them maximum access such that your brand expands. Their analysis is always accurate, and they have provided the best plans for social media management.

Useful Not Useful

Buyer, Technology Consultant

Senior Consultant - Marketing, Company Name Classified

★★★★★5

“Better management and reporting"

Clarabridge has provided a very sophisticated social media manager who keeps up to the customer’s latest demands. Their advanced methods effectively allow for better customer engagement and thereby produce better influence for the brand.

Useful Not Useful

Questions And Answers

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Top Features

#1 Support / Technical Support

#2 Support / Customer Support

#3 Deployment / On-premise

#4 Deployment / Hybrid