Bitext entered the text analytics market with innovative products, such as CX, API, and Original Equipment Manufacturer (OEM) text analytics platform. CX is a multilingual text analytics SaaS-based platform that can be used by developers who need to integrate text analytics with their current analytics platform. CX extracts insights from comments, which help understand how customers react to particular topics; for instance, it analyzes the customers’ reactions to new movie releases or views about their favorite cricket team. It also analyzes the data with 70% accuracy across various languages. Request
Bitext API Pricing to get more information.
Organizations can make use of CX to create custom categories of data, so that they can focus on specific stores, staff, pricing, locations, promotions, products, and features. Users can also navigate, download, and customize visual reports using CX’s interactive visualization dashboard, powered by Qlik. Bitext’s text mining API mainly focusses on sentiment analysis, categorization, concept extraction, and entity extraction. Concept extraction is a unique tool which helps detect key ideas and trends by using syntactic analysis. For instance, phrases, verb phrases, and adjective phrases can be identified by using concept extraction depending on the user’s needs.