Clarabridge, Inc. delivers customer intelligence platforms. It offers dynamic survey tools to capture data. It connects platforms to various feedback sources through integration, as well as allows clients to use data gathered from social media into the organization’s social intelligence. It also helps in automatic transcription of customer call recordings from call centers, market research calls, and integrating unstructured text with structured data. Request
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Clarabridge’s text analytics solution facilitates users with sentiment analysis through noise filtering, Automated Natural Language Processing (ANLP), advanced sentiment detection, classification and categorization, multi-language support, and competitive comparison helping clients to engage their customers. Further, it also delivers support, consulting, and training services.