Clarabridge Analytics Pricing & Demo

Clarabridge caters to the healthcare, hospitality, telecom, retail, and BFSI verticals. The company is seeing a high potential in the healthcare sector, as healthcare organizations are undergoing a seismic shift in how they attract and retain members. Improving the overall Customer Experience (CX) and engagement creates loyalty, reduces churn, and boosts plan ratings and reviews. The company follows both organic as well as inorganic growth strategies to increase its client base and product offerings. Since 2014, the company has acquired Engagor and Market Metrix, which indicates its interest in the market expansion. To further enhance its product offerings, the company has invested in R&D, which has resulted in new product developments and updates. Its platform is used for executive, marketing, customer care, and operation roles. The company has a wide range of partner ecosystems. Clarabridge’s services partners include Accenture, Capgemini, Cognizant, and Convergys, and its reseller partners include Consulta and INTERACTIVE FIRST. By using the inorganic strategy, Clarabridge caters to a wider range of audience and marks its presence worldwide, as its partner companies are multinational.