Clarabridge Analytics Pricing & Demo

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Clarabridge Analytics
Online
Virginia, USA
2006
$51MN to $100MN
Enterprise
51 Likes
74 Buyers are Negotiating "Group Buyer Deal"

Clarabridge Analytics USP

Clarabridge, Inc. delivers customer intelligence platforms. It offers dynamic survey tools to capture data. It connects platforms to various feedback sources through integration, as well as allows clients to use data gathered from social media into the organization’s social intelligence. It also helps in automatic transcription of customer call recordings from call centers, market research calls, and integrating unstructured text with structured data. Request Clarabridge Analytics Pricing to get more information.

Summary

Clarabridge’s text analytics solution facilitates users with sentiment analysis through noise filtering, Automated Natural Language Processing (ANLP), advanced sentiment detection, classification and categorization, multi-language support, and competitive comparison helping clients to engage their customers. Further, it also delivers support, consulting, and training services.

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“I am looking for a Text Analytics Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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Strengths
  • +12
    Cloud
  • +10
    On-Premise
  • +5
    Consulting
  • +5
    Full Time Equivalent
  • +5
    BFSI
  • +11
    Energy & Utilities
  • +7
    Government & Defense
  • +8
    Healthcare & Lifesience
  • +9
    Manufacturing
  • +12
    Media & Entertainment
  • +14
    Others (Education, Travel & Hospitality, Research and Outsourcing)
  • +6
    retail & Ecommerce
  • +10
    Telecommunication and IT
  • +13
    Transportation and Logistics
  • +8
    Solutions Offered
  • +6
    Dedicated Account Manager (DAM)
  • +14
    Product Demos
  • +5
    Proof of Concept
  • +13
    Software Requirement Specification (SRS)
  • +9
    Through Partners / Third-Party Vendors
Weaknesses
  • -5
    Difficult to connect
  • -14
    Lacks Clarity
  • -13
    Document Classification
  • -14
    Legal
  • -6
    Risk management and fraud detection
  • -8
    Sentiment analysis
  • -9
    Social media monitoring
  • -12
    Delivery
  • -7
    Semantic search
  • -11
    Enterprise
  • -9
    Blog
  • -13
    Linguistic rules and/or statistics based engine
  • -10
    Whitepapers
  • -10
    Document management
  • -11
    Workforce management
  • -5
    Competitive market intelligence
  • -11
    Other Features
  • -12
    Supervised and/or unsupervised techniques
  • -14
    Others, please specify
  • -12
    Others (fraud detection, supply chain management)
Clarabridge Analytics Presence in Text Analytics Software
Clarabridge caters to the healthcare, hospitality, telecom, retail, and BFSI verticals. The company is seeing a high potential in the healthcare sector, as healthcare organizations are undergoing a seismic shift in how they attract and retain members. Improving the overall Customer Experience (CX) and engagement creates loyalty, reduces churn, and boosts plan ratings and reviews. The company follows both organic as well as inorganic growth strategies to increase its client base and product offerings. Since 2014, the company has acquired Engagor and Market Metrix, which indicates its interest in the market expansion. To further enhance its product offerings, the company has invested in R&D, which has resulted in new product developments and updates. Its platform is used for executive, marketing, customer care, and operation roles. The company has a wide range of partner ecosystems. Clarabridge’s services partners include Accenture, Capgemini, Cognizant, and Convergys, and its reseller partners include Consulta and INTERACTIVE FIRST. By using the inorganic strategy, Clarabridge caters to a wider range of audience and marks its presence worldwide, as its partner companies are multinational.
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