MARITZCX in Text Analytics Software

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MARITZCX
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71 Buyers are Negotiating "Group Buyer Deal"

MARITZCX USP

In the age of data and analytics, each and every organization has its own unique definitions, idioms, and language trends. MaritzCX Text Analytics ensures the capture of all the trends along with specific customizations that integrate words and phrases that apply specifically to products and industries across multiple languages. Users can instantaneously tap into all the investigation, skills, and knowledgeable capital.

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Summary

MaritzCX Text Analytics enables the power to see beyond traditional metrics by converting thousands of amorphous, open-ended comments from customers into meaningful and actionable insights. MaritzCX Text Analytics helps users collect exact free-form customer comments from virtually any source, automatically extract the important information, and apply powerful predictive analytic techniques to identify key issues and trigger meaningful change.

Some  of the features of MaritzCX Text Analytics:

More Insights. Less Effort

  • MaritzCX Text Analytics makes it possible to hear and act on all customer stories without the need to spend time to manually read, understand, and organize precise comments.

Understand Comments from Source

  • MaritzCX Text Analytics uses advanced technology to find and extract important information from all open-ended comments so that users can convert conversations from chaotic and unstructured channels into a single, unified source of meaningful information.

On-going Maintenance in the form of Regular Audits and Logic Updates

  • Every MaritzCX text analytics implementation receives on-going maintenance (or tune ups). Regular audits and logic updates are built into each text program.

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“I am looking for a Text Analytics Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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MARITZCX
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Strengths
  • +12
    Cloud
  • +5
    Competitive market intelligence
  • +13
    Document Classification
  • +5
    Full Time Equivalent
  • +14
    Legal
  • +11
    Other Features
  • +7
    Per User / Device Basis
  • +6
    Risk management and fraud detection
  • +7
    Semantic search
  • +8
    Sentiment analysis
  • +9
    Social media monitoring
  • +6
    Subscription / Licensing
  • +10
    Voice of customer and employee
  • +12
    Delivery
  • +13
    Deployment
  • +11
    Product Features and Functionality
  • +14
    Support and Services
  • +5
    BFSI
  • +11
    Energy & Utilities
  • +7
    Government & Defense
Weaknesses
  • -5
    Consulting
  • -13
    Managed services
  • -6
    Dedicated Account Manager (DAM)
  • -14
    Product Demos
  • -5
    Proof of Concept
  • -13
    Software Requirement Specification (SRS)
  • -7
    Customer experience management
  • -9
    Governance,risk and compliance management
  • -8
    Marketing management
  • -10
    Breadth and Depth of Product Offerings
  • -8
    Solutions Offered
  • -8
    Directly
  • -9
    Through Partners / Third-Party Vendors
  • -11
    licenses
  • -10
    Document management
  • -12
    Others (fraud detection, supply chain management)
  • -11
    Workforce management
  • -11
    Enterprise
  • -10
    On-Premise
  • -12
    Media & Entertainment
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