360 Score: 3.83
For Vendors

Nuance Communication's Voice Biometrics Solutions

  • Massachusetts, US
  • 1992
  • $1BN to $5BN
Company Overview
Nuance Communications is a provider of voice recognition and Natural Language Understanding (NLU) solutions, was founded in 1992 and headquartered in Massachusetts. The company's segments include healthcare, enterprise, automotive, and imaging. The healthcare segment provides clinical speech and clinical language understanding solutions whereas, the enterprise segment provides automated customer solutions and services. Furthermore, the automotive segment provides personalized virtual assistants and connected services to auto manufacturers and the imaging segment provides multi-functional printer scanning and document management solutions.

Nuance Communications caters to multiple verticals, such as financial services, government, healthcare, legal, manufacturing, education, and logistics. It sells its solutions and technologies directly through its sales force, eCommerce website, and a global network of resellers, such as SIs, Independent Software Vendors (ISVs), VARs, distributors, hardware vendors, and telecommunications carriers. As of September 30, 2018, the company has more than 60 international operating locations and a strong sales market in more than 81 countries.

Evaluated against 100 key buying criteria
  • Passive Voice Biometric
  • Customer Success Managers (CSM)
  • Customer Support
  • Others, please specify (Type of Support Services Offered)
  • Post Sales Support
  • Product Demos
  • Technical Support
  • Use Cases
  • Webinars
  • Full Time Equivalent
  • Per User Basis
  • Subscription/Licensing
  • Language Compatibility
  • Minimum RAM Consumption
  • Others (Features offered)
  • Suppression of Background Noise
  • Access Control and Authentication
  • Consulting (Professional Services)
  • Customer Service
  • Forensic Voice Analysis and Criminal Investigation
  • SOX
  • Product variants or licenses (such as enterprise, professional) offered
  • BIPA
  • GLBA
  • Active Voice Biometric
  • Managed Services
  • Directly
  • Through Partners/Third Party vendors/MSPs
  • Fraud Detection and Prevention
  • Others (Applications)
  • Speech Therapy
  • Support and Maintenance (Professional Services)
  • Training and Education (Professional Services)
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#1 Applications / Speech Therapy
#2 Services Offered / Consulting (Professional Services)
#3 Services Offered / Training and Education (Professional Services)
#4 Services Offered / Support and Maintenance (Professional Services)
#5 Solutions Offered / Passive Voice Biometric