Uniphore Software Voice Biometrics Solutions Reviews

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UNIPHORE SOFTWARE SYSTEMS PRIVATE LIMITED
Chennai, Tamilnadu, India
2008
Below $10 MN
Enterprise
53 Likes
66 Buyers Negotiating

Summary

Uniphore focuses on selling products rather than services. Uniphores competency in voice and data technologies help customers to authenticate themselves remotely using their unique voiceprints. Its solutions are infused with AI and machine learning technologies to drive faster and smarter product provisioning and configuration, and faster extraction of insights using advanced pattern recognition, anomaly detection, and automated Root Cause Analysis (RCA). The company has been rapidly expanding in high growth markets, such as APAC and North America, to broaden its customer base and further enhance the revenue.

Discussions

Discussions (2)
Buyer
Rahul's requirement
16/09/2021
"Voice Biometric services for 10000 HNW individuals in a bank"
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Comment
Buyer
Amar Suresh Dugam's requirement
12/08/2021
"1. Solution to validate tones from a Product. 2. Check if the correct tone is being played at the expected instance of product operation. 3. Check if tone is getting correctly.( Duration, quality etc)"
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Strengths
  • +12
    Customer Support
  • +14
    Others, please specify (Type of Support Services Offered)
  • +13
    Post Sales Support
  • +6
    Product Demos
  • +11
    Technical Support
  • +5
    Use Cases
  • +7
    Webinars
  • +6
    Full Time Equivalent
  • +8
    Per User Basis
  • +7
    Subscription/Licensing
  • +6
    Language Compatibility
  • +7
    Minimum RAM Consumption
  • +10
    Access Control and Authentication
  • +6
    Consulting (Professional Services)
  • +12
    Customer Service
  • +13
    Forensic Voice Analysis and Criminal Investigation
  • +11
    Fraud Detection and Prevention
  • +14
    Speech Therapy
  • +14
    Support and Maintenance (Professional Services)
  • +5
    Training and Education (Professional Services)
Cautions
  • -10
    Through Partners/Third Party vendors/MSPs
  • -8
    Active Voice Biometric
  • -7
    Managed Services
  • -9
    Passive Voice Biometric
  • -8
    Suppression of Background Noise
  • -11
    Product variants or licenses (such as enterprise, professional) offered
  • -12
    BIPA
  • -13
    FISMA
  • -14
    GLBA
  • -10
    HIPPA
  • -11
    PCI DSS
  • -5
    SOX
  • -9
    Directly
  • -8
    Customer Success Managers (CSM)
  • -9
    Others (Features offered)
  • -5
    Others (Applications)

UNIPHORE SOFTWARE SYSTEMS PRIVATE LIMITED Reviews

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Buyer, Asia Pacific Company

5
May 12, 2023
I recently used Uniphore Software System Private Limiteds Voice Biometrics offering to verify customer identity and I must say that I am thoroughly impressed. The product has multiple features that are tailored to fit any user persona. My most noteworthy experience has to be the verification process. I found it incredibly easy to use with a step by step procedure. Despite my limited technical knowledge, I had no issues and it worked like a charm. I found their product visionary and forward-thinking with technology that is already available but they also anticipate future requirements in the sector and make sure to cover it in the Voice Biometrics offering. The cost of ownership is also fairly reasonable, so it can be affordable for all budgets. On top of that, I was pleasantly surprised to find that their customer service team was very tolerant and willing to answer any questions I had and provide me with support. The overall experience was quite satisfying, and I would rate it as 4.5 out of 5 stars.
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Buyer, Europe Mid Market Company

5
May 06, 2023
I have been very pleased with the Voice Biometrics offering from Uniphore Software System Private Limited. It was easy to purchase and setup, and the customer service team was always readily available for assistance should I need any. The product features were very impressive, with a wide range of use-cases tailored for different types of persona. The real highlight for me was the cost of ownership, which I found to be quite affordable for small businesses. The interoperability and integration were also a plus, making it easy to connect to other platforms. Additionally, their use of next generation technology really impressed me and presented me with the opportunity to future-proof my applications. The overall value for money I felt with this product is the main reason why I would rate it as 4.5 out of 5 stars.
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Buyer, SME Company

5
May 01, 2023
I recently had a great experience using Uniphore Software System Private Limiteds Voice Biometrics offering. This product was able to meet all the needs of the different user personas I had in mind. The instructions were intuitive and clear enough to set it up without any issue. On top of that, their product integrates well with third-party platforms, making the process easier. And the cost of ownership is quite competitive compared to other similar products. Additionally, I also had the confidence in their product as I found them to be well-established in the industry and with plenty of expertise backing up their offering. Given the overall experience, I confidently rate this product 4.5 out of 5 stars.
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Buyer, Europe Company

5
Apr 29, 2023
I had a fantastic experience using the Voice Biometrics offering from Uniphore Software System Private Limited.First off, the product was very simple to set up and use. The instructions were clear, and within few minutes, I had it up and running. What I really liked about this product was the flexibility of use-cases it offered. No matter what user persona I have, I could customize the features according to my needs. In addition, the ease of integration with third-party platforms was a bonus. The interoperability and integration made the process smoother and more efficient. In terms of cost, Uniphore Software System Private Limiteds offering is quite competitive compared to other similar products. Considering the low cost of ownership and its overall innovation, I would rate this product as 5 out of 5 stars.
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Buyer, North America Mid Market Company

5
Apr 14, 2023
I am a recent customer of Uniphore Software System Private Limiteds Voice Biometrics offering and am thoroughly impressed with the results. The product is feature-rich, offering different scenarios to different user personas. I found the product very easy to navigate and set up, with little to no technical skill required. On top of that, the cost of ownership is quite reasonable considering their offer. I also noticed that their product is built with the latest technology, enabling companies to embrace the future. Last but not least, I was quite pleased to find that their customer service team was always willing and capable of helping me out when I had any requests for assistance. Therefore, I would rate this product as 4.5 out of 5 stars.
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Buyer, North America Company

5
Mar 25, 2023
I recently got to use the Voice Biometrics offering from Uniphore Software System Private Limited and was quite impressed. The product offers a range of features catering for different user personas and scenarios. I found the product easy to navigate and set up withI intuitive instructions and prompting. The cost of ownership is quite affordable considering what the product features can offer. I also found Uniphore Software System Private Limiteds customer service team to be very patient and always there to answer my queries. Considering the overall technical capabilities, I would rate the product 4 out of 5 stars.
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Buyer, Asia Pacific SME Company

5
Jan 30, 2023
0 I recently tried Uniphore Software System Private Limiteds Voice Biometrics offering and was quite satisfied with the results. The product is feature rich, offering plenty of use-cases tailored to accommodate different user personas. I found the process to be quite intuitive and easy to master even with limited technical expertise. Additionally, I found their cost of ownership to be quite affordable and I thought the features offered was good value for money. On top of that, the customer service team was always very friendly and patient in addressing any queries I had. Overall, this product has earned my trust, and I rate it as 4.5 out of 5 stars.
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Buyer, Europe SME Company

5
Dec 13, 2022
I gave Uniphore Software System Private Limiteds Voice Biometrics offering a try, and I have to say that overall, I am quite satisfied with the results. The product features are quite impressive with its ease of use and integration. Despite not being an overly tech-savvy person, I found myself very much in my element navigating their product. The customer service team have always been polite and knowledgeable, which further sweetened the experience. I also noticed their product innovatively incorporates next generation technology which would enable companies to better engage with customers. I sincerely believe that this product is great value for money and providing a good ROI. Therefore, I would rate it 4 out of 5 stars.
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Buyer, Mid Market Company

5
Dec 08, 2022
I had a great experience working with Uniphore Software System Private Limiteds Voice Biometrics offering. I found the product to be very straight-forward and easy to use, everything was very intuitive. On top of that, the product comes with features tailored to fit different user personas. The cost of ownership is quite reasonable for even those with limited budgets. Additionally, I also found Uniphore Software System Private Limiteds customer service team to be very helpful in providing me with support. In terms of value for money, this product is hard to beat. Therefore, I give it 4.5 out of 5 stars.
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Buyer, North America SME Company

5
Nov 30, 2022
I recently tried Uniphore Software System Private Limiteds Voice Biometrics offering and was quite satisfied with the results. The product is feature rich, offering plenty of use-cases tailored to accommodate different user personas. I found the process to be quite intuitive and easy to master even with limited technical expertise. Additionally, I found their cost of ownership to be quite affordable and I thought the features offered was good value for money. On top of that, the customer service team was always very friendly and patient in addressing any queries I had. Overall, this product has earned my trust, and I rate it as 4.5 out of 5 stars.
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Buyer, Enterprise Company

5
Nov 29, 2022
I recently used the Voice Biometrics offering from Uniphore Software System Private Limited and am quite pleased with what I found. The product provides a range of features tailored to fit different user personas with ease of use. What I found most interesting was the way they used future-gazing technology, offering me the chance to innovate and create a user experience for the future. The cost of ownership is also quite affordable, especially for small companies who dont want to invest heavily. I also found their customer service team to be friendly, helpful and knowledgeable in answering my inquiries. Therefore, I rate this product 4 out of 5 stars.
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