ALCATEL-LUCENT SA in Web Real-Time Communication Solutions

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ALCATEL-LUCENT SA

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Boulogne-Billancourt, France

1978

Enterprise

79 Likes

75 Buyers Negotiating

Product Overview

Features:
● Desktop Applications: Get your employees connected with striking desktop applications by Alcate Lucent SA, which provide a smarter and faster user interface.
● Multi-dynamic phones: Alcatel Lucent SA brings customer and provider together more than ever. The premium range of desktop phones can be interchanged with mobile phones. Customers can now reach you anytime.
● Assistance in Digital Transformation: The Unified Communications as a Service (UCaas) and CPaas offered by Alcatel Lucent. It is a connected rainbow service which provides overlay service while transferring to a new system.

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Discussions

Strengths

+10

Other Support
+7

Customer Support
+9

Others, please specify
+8

Sales Support
+6

Technical Support
+14

Consulting Services
+13

Implementation & Integration Services
+12

Others
+5

Other Services
+11

Video Calling & Conferencing
+9

Voice Calling & Conferencing
+10

Messaging & File Sharing
+13

Industry Vertical
+9

Level of Support Services
+6

Breadth and Depth of Product Offerings
+8

Focus on Product Innovation
+7

Product Features and Functionality
+9

Support and Services
+10

Solutions Offered
+11

Licenses

Cautions

-6

Crome
-9

Explorer
-8

Opera
-7

Safari
-5

Dedicated Account Manager (DAM)
-13

Product Demos
-14

Proof of Concept
-12

Software Requirement Specification (SRS)
-10

Product Upgradation
-14

Product Launches
-5

R&D Spend
-11

New Product Launches

ALCATEL-LUCENT SA Reviews

Buyer, Telecom Infrastructure, SME

Jan 29, 2020

“Amplified our customer reach”

We used UCaas and CPaas while shifting to a new system. The overlay process helped us in transitioning while keeping our data intact. It helped us in reaching out to our customers faster and in a better way.

Useful (0) Not useful (0)

Buyer, Telecom Infrastructure, SME

Jan 29, 2020

“Desk phone integration with mobile is users’ delight”

With the premium desk phone which are integrated with mobile has not only helped us in reaching out to our customers but has also made our customers reach 100% satisfaction.