Web Real-Time Communication Solutions in Other Industry Verticals Quadrant

Comparing 25 vendors in Web Real-Time Communication Solutions across 176 criteria.

Find the best Web Real-Time Communication Solutions solution for your business, using ratings and reviews from buyers, analysts, vendors and industry experts

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Web Real-Time Communication Solutions tools.
  • Breadth and Depth of Product Offerings
    • Solutions Offered
    • Licenses
    • Services
      • Voice Calling & Conferencing
      • Messaging & File Sharing
      • Video Calling & Conferencing
      • Others
      • Implementation & Integration Services
      • Consulting Services
      • Other Services
  • Product Features and Functionality
    • Industry Vertical
    • Browser Support Services
      • Crome
      • Safari
      • Opera
      • Explorer
      • Other Support
  • Focus on Product Innovation
    • Product Launches
    • R&D Spend
    • Product Enhacements
      • Product Upgradation
      • New Product Launches
  • Support and Services
    • Level of Support Services
    • Support Services
      • Technical Support
      • Customer Support
      • Sales Support
      • Others, please specify
    • Pre Sales Support
      • Software Requirement Specification (SRS)
      • Product Demos
      • Proof of Concept
      • Dedicated Account Manager (DAM)

TOP VENDORS

    • Enterprise
    • Boulogne-Billancourt, France
    • Founded: 1978
    • 50,001 to 75,000
  • #

    Its broad services portfolio offers various features, such as Interactive Voice Response (IVR), voicemail, call automation, call tracking, voice recording, play media, text-to-speech, cloud call centers, SIP trunking, enterprise unified communication, audio & video conferencing, WebRTC-enabled browsers, call centers & support, and click-to-call widgets, among others.

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    • Enterprise
    • Founded: 2013
    • 51 to 100
    • SME
    • Gaithersburg, Maryland, US
    • Founded: 1998
    • $101MN to $500MN
    • 1,001 to 5,000
  • #

    The solution enables the generation of new and innovative applications that can help enterprises grow in the market. The solution’s key features include a full suite of media application capabilities with WebRTC support; comprehensive audio, video, & contact center features; improved user experience by offloading difficult media handling functions to network, and reduced telecom application time & CAPEX for media network optimization. The company also offers the Dialogic PowerMedia Media Resource Broker (MRB), which acts as a load balancer for PowerMedia XMS thus improving utilization and lowering costs.

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    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
  • #

    GENBAND's new WebRTC gateway (the evolution of SPiDR) is an advanced communication technology that is much faster and cost effective. The significant advantages offered by the solution include margin growth with communications-enabled applications, browser-based & app-based voice, video, messaging & collaboration capabilities, abstract RESTful APIs streamline application development, and easy to implement infrastructure for circuit switch fall back. GENBAND’s comprehensive solutions suite empowers its customers to enhance their offerings with enriched real-time communications and offers them a more engaging user experience. The company supports on-premise, network, and cloud-based deployment modes.

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    • Enterprise
    • 501 to 1,000
    • Enterprise
    • Guangdong, China
    • Founded: 1987
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
  • #

    The Temasys Platform for Embedded Real-Time Communications (ERTC) is a flagship product of the company, which allows customers & developers to easily integrate voice, video, chat, and data transfer into apps, and on devices. The company offers WebRTC Plugin, which provides support for WebRTC in Microsoft Internet Explorer and Apple Safari web browsers.

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    • Enterprise
    • 501 to 1,000
  • #

    TokBox's OpenTok platform is powering a growing number of industrial applications, primarily in healthcare and financial services, among other industries. TokBox also offers solutions called Financial Services Accelerator and Telehealth Accelerator. These solutions, which are primarily targeted at the healthcare and financial services industries, accelerate the development of applications with real-time embedded communications.

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    • Startup
    • San Francisco, California, US
    • Founded: 2007
    • Below $10 MN
    • 51 to 100
  • #

    The various solutions offered by the company cover voice & video solution, messaging solution, and connectivity solution, among others. Its voice & video solution includes Programmable Voice, Programmable video, Twilio Client, Global Audio Conference, SIP Interface, Elastic SIP Trunking, and Network Traversal service. Its messaging solution includes API for SMS, API for MMS, Programmable Chat SDK, and Twilio Notify. The company’s connectivity solutions include Programmable wireless Virtual Phone numbers and Lookup solution.

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    • SME
    • San Francisco, California, US
    • Founded: 2008
    • $101MN to $500MN
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
    • SME
    • Wakefield Massachusetts United States of America
    • Founded: 1984
    • $101MN to $500MN
    • 1,001 to 5,000

TOP REVIEWS

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