Web Real-Time Communication Solutions in Middle East and Africa

Comparing 25 vendors in Web Real-Time Communication Solutions across 97 criteria.
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Ribbon Communications Inc. provides market leading software solutions which secure and power various world’s leading service provider and enterprise communications environments. Built on world-class technology and intellectual property, the company’s cloud-native solutions offer intelligent and secure real-time communications solutions for the cloud, network and enterprise edge. Company's Kandy Cloud real-time communications software platform delivers advanced and embedded CPaaS and UCaaS capabilities enabling service providers to create and deploy high-value communications services.
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3.5
The platform is built to create various business opportunities and has in-built features such as security, scalability, and virtualization. The WebRTC Snap-in provides click to call capabilities, wherein the user can communicate with anyone and also identify the destination easily. The WebRTC Snap-in serves various industries, such as financial services, insurance, healthcare, telco & utilities, retail, and the public sector. The WebRTC solution offered by the company is less technically sophisticated than those of its competitors and more difficult to adapt to operational changes.
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Alcatel Lucent SA has been providing world-class solutions like Unified Communications, Cloud Communications, Mobile Campus and more. Pool resources, work with them and connect with them more than ever with one communication service offered by the masters, Alcatel Lucent SA. CPaas (Communication Platform as a Service) is a cloud-based programme designed to make all web communication error-free.
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WebRTC market, the company offers Cisco Jabber, a unified communications application which can be collaborated with any device. The Cisco Jabber enable real-time location information & instant messaging and business class IP voice & video telephony.
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the company introduced an open source browser-based, real-time communication project called WebRTC. Google, along with several other players in the IT industry, is supporting ongoing work to standardize the WebRTC-based developments carried by IETF and W3C.
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The company offers HD voice solutions, such as conference phones, VoIP desk phones, and installed audio solutions. The company also provides video conferencing solutions for effective collaboration and communication under various categories, such as mobile/personal, room, immersive telepresence, and collaboration infrastructure. The content solutions offered by the company are categorized as recording streaming & content management and content sharing. Polycom RealPresence Web Suite help customers to develop, share, and access content, irrespective of the location of the team members. Polycom RealPresence Web Suite is a leading player in the WebRTC market offering various services, including its Polycom collaboration solutions, all over the globe. These services include planning/design services, deployment services, customer support services, optimization services, and managed services. These collaboration services help to reduce risks and provide in-depth technical guidance to accelerate the client’s RoI.
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BroadSoft Inc has been playing a pivotal role in strengthening cloud-based communication for more than two decades. It is just recently that it got more clout when Cisco joined the wagon. The company has earned a name in erecting and managing cloud-based communication services like Unified Communications, Collaboration Endpoints and more with Webex Control Hub. The company also offer Cloud Collaboration Readiness Assessment (CCRA) which is helping businesses in streamlining cloud architecture.
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2.2
Its broad services portfolio offers various features, such as Interactive Voice Response (IVR), voicemail, call automation, call tracking, voice recording, play media, text-to-speech, cloud call centers, SIP trunking, enterprise unified communication, audio & video conferencing, Apidaze WebRTC-enabled browsers, call centers & support, and click-to-call widgets, among others.
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2.2
Recognized as a leader in the Forrester Wave by the Forrester, Fuze is working to restructure today’s business in a simplified manner. Offering smooth data transfer among Calling, Meetings, and Contact Center, Fuze is a leading Voice Cloud Platform. Face recognition technology with on-point precision and hassle-free networks mark the best points of Fuze. It strongly relies on privacy shields and resilient backup to ensure data safety of the clients.
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Communication and collaboration solution provider Jive is an Interactive Intranet Enterprise Social Program. The software is a Java EE-based Enterprise 2.0 collaboration and information management tool. The Cloud-based rapid, scalable VoIP solution for streamlining business correspondence. Controlled and customizability of on-premises deployment helps to bring business through effective communication. It is recognized as the industry’s most powerful search engine. The software extends IT infrastructure, powering active cooperation across systems of record, apps and gadgets. Profound mixes give directional functionality to work on apps and tools, while Jive keeps everything in sync.
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Plivo Inc is a name to reckon with when it comes to real-time communication. The fast and smooth communication solution is what Plivo is known for. The customers' security and data are backed by a resilient background with a secure privacy shield. Plivo Inc provides its customers with a variety of services which are suited for data collection and its evaluation. Customer support at any time is guaranteed by them to ensure that your problems are timely answered, and nothing stops you from productive outcomes. By using Plivo's Web Real-time Communication Solutions, one can build powerful voice call workflows, integrate voice calling in your web or mobile app, call phones, SIP devices, mobile apps or any regular browser and so much more.
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