POLYCOM INC in Web Real-Time Communication Solutions

Polycom offers various solutions for Microsoft as well as other consumers that are categorized by workplace (personal, small/huddle, conference, executive, immersive, and collaborative), by industry (education, healthcare, manufacturing, financial services, US federal government, government, and entertainment), and by business function (CEO, IT, facilities, and HR). The solutions offered by Polycom include Microsoft Office 365 for collaboration of cloud services, Business Instant Messaging (IM), Polycom RealConnect solution, and Skype.
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USP : The company offers HD voice solutions, such as conference phones, VoIP desk phones, and installed audio solutions. The company also provides video conferencing solutions for effective collaboration and communication under various categories, such as mobile/personal, room, immersive telepresence, and collaboration infrastructure. The content solutions offered by the company are categorized as recording streaming & content management and content sharing. The content solutions help customers to develop, share, and access content, irrespective of the location of the team members. Polycom is a leading vendor in the WebRTC market offering various services, including its Polycom collaboration solutions, all over the globe. These services include planning/design services, deployment services, customer support services, optimization services, and managed services. These collaboration services help to reduce risks and provide in-depth technical guidance to accelerate the client’s RoI.

BUYERS
VENDORS
EXPERTS
2.9
ANALYSTS
 

POLYCOM INC detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.20
3.25
3.95
Product Features and Functionality
4.15
4.55
4.55
Focus on Product Innovation
1.45
3.60
3.20
Support and Services
2.10
4.65
3.95
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

POLYCOM INC has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    11 Participants

  • Niche Quadrant

    All-Asia-Pacific

    12 Participants

  • Niche Quadrant

    All-Europe

    16 Participants

STRENGTHS
  • Product Maturity / Browser Support Services
    Crome
  • Product Maturity / Browser Support Services
    Explorer
  • Product Maturity / Browser Support Services
    Opera
  • Product Maturity / Browser Support Services
    Other Support
  • Product Maturity / Browser Support Services
    Safari
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Support Services
    Technical Support
  • Company Maturity / Geographic Footprint
    Direct Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct Presence - Europe
  • Company Maturity / Geographic Footprint
    Direct Presence - Latin America
  • Company Maturity / Geographic Footprint
    Direct Presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Direct Presence - North America
  • Company Maturity / Geographic Footprint
    Sales Offices/Development Centers -Asia-Pacific
  • Company Maturity / Geographic Footprint
    Sales Offices/Development Centers -Europe
  • Company Maturity / Geographic Footprint
    Sales Offices/Development Centers -Latin America
  • Company Maturity / Geographic Footprint
    Sales Offices/Development Centers -Middle East and Africa
  • Company Maturity / Geographic Footprint
    Sales Offices/Development Centers -North America
  • Product Maturity / Services
    Implementation & Integration Services
  • Product Maturity / Services
    Messaging & File Sharing
  • Product Maturity / Services
    Others
WEAKNESSES
  • Company Maturity / Mergers and Acquisitions Strategy
    M&A
  • Company Maturity / Viability
    Product Launches
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Pre Sales Support
    Dedicated Account Manager (DAM)
  • Product Maturity / Support Services
    Others, please specify
  • Product Maturity / Pre Sales Support
    Software Requirement Specification (SRS)
  • Product Maturity / Services
    Consulting Services
  • Product Maturity / Services
    Video Calling & Conferencing
  • Product Maturity / Services
    Voice Calling & Conferencing
  • Company Maturity / Industry Vertical
    BFSI
  • Company Maturity / Partner Ecosystem
    Consultants
  • Company Maturity / Industry Vertical
    Other Industry Verticals
  • Company Maturity / Partner Ecosystem
    Other Partner Ecosystem
  • Product Maturity / Product Enhacements
    New Product Launches
  • Product Maturity / Product Enhacements
    Product Upgradation
  • Company Maturity / Mergers and Acquisitions Strategy
    Joint Ventures
  • Company Maturity / Mergers and Acquisitions Strategy
    Partnerhips and Colloborations
  • Product Maturity / Focus on Product Innovation
    Product Launches
  • Product Maturity / Focus on Product Innovation
    R&D Spend
  • Product Maturity / Support and Services
    Level of Support Services

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TOP USECASES
TOP FEATURES
  • Product Features and Functionality
    Browser Support Services
  • Browser Support Services
    Other Support
  • Browser Support Services
    Opera
  • Services
    Messaging & File Sharing
  • Services
    Other Services
  • Support Services
    Technical Support
  • Support Services
    Sales Support
  • Services
    Implementation & Integration Services
  • Browser Support Services
    Safari
  • Browser Support Services
    Explorer

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POLYCOM INC Presence in Web Real-Time Communication Solutions

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