DIGITAL REASONING Conduct Surveillance in AI in Fintech Solutions

Digital Reasoning System offers artificial intelligence solutions for financial, healthcare and security industries. The company uses machine learning to enhance user experience in various products. It focuses on ensuring a customer’s data is protected by offering advanced surveillance services. It also provides various insights for better decision making and security.

USP : Digital Reasoning System’s software uses artificial intelligence to analyze text and audio communication. It breaks down analytics silos and equips surveillance professionals to progress a human-centric approach to conduct risk mitigation. It integrates communication data to reveal hidden behavior, intentions, and emotions behind conduct risk. It also scans opportunities and trends from various sources such as emails, chat messages, social media posts and phone calls. The company also provides voice analytics technologies. It develops software for accurate transcription with the help of individual customer’s data and offers a seamless monitoring and investigating tool.

BUYERS
VENDORS
EXPERTS
2.4
ANALYSTS
 

DIGITAL REASONING Conduct Surveillance detailed analysis

Product Maturity
Company Maturity
Use Case Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Features and Functionality
2.30
3.60
3.05
Product Quality and Reliability
2.10
0
2.65
Deployment
2.40
5.00
1.75
Services
3.10
2.45
3.85
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

DIGITAL REASONING Conduct Surveillance has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

    35 Participants

  • Niche Quadrant

    All-Middle East and Africa

    25 Participants

  • Niche Quadrant

    All-Asia-Pacific

    32 Participants

REGIONS
North America Latin America Middle East and Africa Asia-Pacific Europe
STRENGTHS
  • Product Maturity / Customer Behavioral Analytics / Debt Coll...
    Rich Product Offering
    R&D team of 75+ data and computer scientists to keep its AI-enabled analytics at the cutting edge. International delivery team has successfully lead multiple complex migrations and deployments. Show More
  • Product Maturity
    Best Fintech Feature
    Pioneer AI-enabled communications analytics for surveillance in the banking industry. Co-developed with customers and battle-hardened through multiple regulatory audits. Show More
  • Product Maturity / Business Analytics and Reporting / Data g...
    Innovative solution
    Pre-trained text and voice analytics models aligned to regulatory policies; easily configurable and future-proof. Show More
  • Product Maturity / Customer Behavioral Analytics / Automated...
    Good Fintech Product
    Conduct Surveillance integrates multiple data sources from across the enterprise, including any and all sources of communications data. Show More
  • Product Maturity / Mode / Cloud
    Enhanced AI Platform
    The company works with natural language processing, or NLP, a form of artificial intelligence that interprets human language. It''s approach goes beyond words and their direct meaning; its software interprets the context around language and detects the intentions embedded in human communications. Show More
  • Company Maturity / Partner Ecosystem
    Consultants
  • Company Maturity / Partner Ecosystem
    Distributors
  • Company Maturity / Partner Ecosystem
    System Integrators
  • Company Maturity / Partner Ecosystem
    Value Added Resellers (VAR)
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Support Services
    Technical Support
  • Company Maturity / Geographic Footprint
    Direct Presence - Europe
  • Company Maturity / Geographic Footprint
    Direct Presence - North America
  • Company Maturity / Geographic Footprint
    Indirect Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Indirect Presence - Europe
  • Company Maturity / Geographic Footprint
    Indirect Presence - North America
  • Company Maturity / Geographic Footprint
    Sales Office - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Sales Office - Europe
  • Company Maturity / Geographic Footprint
    Sales Office - North America
WEAKNESSES
  • Company Maturity / Partner Ecosystem
    Managed Service Providers
  • Company Maturity / Partner Ecosystem
    OEMs
  • Company Maturity / Geographic Footprint
    Direct Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct Presence - Latin America
  • Company Maturity / Geographic Footprint
    Direct Presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Indirect Presence - Latin America
  • Company Maturity / Geographic Footprint
    Indirect Presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Sales Office - Latin America
  • Company Maturity / Geographic Footprint
    Sales Office - Middle East and Africa
  • Product Maturity / Pre-Sales Support Activity
    Dedicated Account Manager (DAM)
  • Product Maturity / Pre-Sales Support Activity
    Software Requirement Specification (SRS)
  • Product Maturity / Business Analytics and Reporting
    Business Finance & Expense Reporting
  • Product Maturity / Customer Behavioral Analytics
    Chatbot / Personal Finance
  • Product Maturity / Core Features
    Cross-platform functionality
  • Company Maturity / Financial Sector Features
    Market Research
  • Product Maturity / Deployment
    Mode
  • Company Maturity / Financial Sector Features
    Others
  • Product Maturity / Core Features
    Personalization
  • Company Maturity / Financial Strength
    Profitability
  • Company Maturity / % Revenue from Financial Sector Features
    Revenue -Debt Collection
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TOP FEATURES
  • Product Features and Functionality
    Customer Behavioral Analytics
  • Product Features and Functionality
    Business Analytics and Reporting
  • Product Features and Functionality
    Core Features
  • Customer Behavioral Analytics
    Debt Collection
  • Business Analytics and Reporting
    Data gathering
  • Pre-Sales Support Activity
    Product Demos
  • Customer Behavioral Analytics
    Automated Customer Support
  • Pre-Sales Support Activity
    Proof of Concept
  • Core Features
    Money-Laundering Prevention
  • Support Services
    Technical Support

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DIGITAL REASONING Conduct Surveillance Presence in AI in Fintech Solutions

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