Nuance provides innovative, flexible, and customized virtual assistants or bot platforms for enterprise
customers. The company’s Nina is an intelligent virtual assistant platform, through which customers can
interact with businesses or enterprises. It allows businesses to engage with their clients in a more efficient
way for better customer experience. Request
Nina Virtual Assistants Pricing to get more information.
Nina features a range of functionalities, such as analytics, NLP, NLU, tooling, and cognitive
technologies, along with integrated security. It understands conversations based on previously analyzed
queries and helps enterprises deliver a superior customer experience. Nina allows customers to interact
with business applications very easily and quickly using natural language conversation. Nuance’s virtual
assistant also provides a Nina ID, which has the capability to recognize customers using biometric voice
recognition. Nuance also offers products, such as live chat, Nina ID, and customer service messaging.
Furthermore, the company’s Nuance IVR to digital is an innovative solution for call centers that allows
customers to interact with a virtual assistant and engage in a live chat, instead of handling traditional
phone calls. Functionally, the Nina virtual assistant is best suited for large enterprises, in terms of data
privacy, security, and system integration. Nuance also provides professional services for its customers,
including business consulting, application service, system integration, and support services.