Nina Virtual Assistants Pricing & Demo
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76 Buyers Negotiating
Summary
Nina features a range of functionalities, such as analytics, NLP, NLU, tooling, and cognitive
technologies, along with integrated security. It understands conversations based on previously analyzed
queries and helps enterprises deliver a superior customer experience. Nina allows customers to interact
with business applications very easily and quickly using natural language conversation. Nuance’s virtual
assistant also provides a Nina ID, which has the capability to recognize customers using biometric voice
recognition. Nuance also offers products, such as live chat, Nina ID, and customer service messaging.
Furthermore, the company’s Nuance IVR to digital is an innovative solution for call centers that allows
customers to interact with a virtual assistant and engage in a live chat, instead of handling traditional
phone calls. Functionally, the Nina virtual assistant is best suited for large enterprises, in terms of data
privacy, security, and system integration. Nuance also provides professional services for its customers,
including business consulting, application service, system integration, and support services.
Discussions
Discussions (2)
Buyer
Mohammad Hasan Javed's requirement
07/03/2023
"Personal/business use"
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Buyer
Kunal Verma's requirement
29/07/2020
"Looking to implement VA for my team - ~50 members which will cater to 25000 lives"
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Strengths
Cautions
Nina Virtual Assistants Presence in
Bot Platform Software
Nuance provides innovations, flexible technology, and industry leading solutions and services to its
customers and partners. The company has a dedicated team of approximately 1,800 language scientists,
engineers, and developers, to continuously focus on its core technology and advancement of its product
portfolio in order to meet the customers’ dynamic demand. The company has a global presence with
offices located in the Americas, Europe, APAC, and the Middle East. Through various partnerships and
acquisitions, Nuance has continuously discovered various opportunities to expand its business, customer
base, distribution network, and geographical presence. The company offers a comprehensive portfolio for
the bot services market, which includes virtual assistant, live chat, Nina ID, and IVR to digital solution.
Nuance’s strong R&D cell, with 13% of its annual revenue being spent on innovation, has been a major
growth driver for the company. In 2016, the company acquired TouchCommerce to strengthen its
enterprise business solution, which helped broaden its expertise in the bot ecosystem. Nuance has
regional offices in 45 countries and a sales force in more than 77 countries. It has a global presence in the
US, Canada, China, Japan, Germany, and the UK. The company uses advanced algorithms and analytics to
change the way people interact with technology and information. Nuance sells its solutions through its direct distribution channels, eCommerce website, system integrators, Independent Software Vendors
(ISVs), value added resellers, and distributors.
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