MICROSOFT Cloud Field Service Management offers innovative and upgraded product offerings. Post acquiring FieldOne and Parature, in November 2015, Microsoft announced the launch of Dynamics CRM 2016, which is the updated version of the company’s CRM software for field services. The new version offers updated functionalities, including interactive service hub, native knowledge management, and surveys that help enterprises gain insights into customer activities using FieldOne’s technology capabilities. Moreover, MICROSOFT Cloud Field Service Management leverages the capabilities of the Azure cloud platform to provide enhanced and efficient cloud field services to its clients. To cater to the demands of its diverse clientele, the company spent USD 11,988.0 million on R&D in 2016.
Microsoft Dynamics 365 Field Service Pricing and Demo:
The company offers two pricing models. First use and subsequent uses based on the type of feature used.
Field Service: First use is priced at INR 6280 per user per month. Subsequent use is INR 1320 per user per month.
Customer Insight: First use is priced at INR 99150 per tenant per month.
Remote Assist: First use is priced at INR 4295 per user per month. Subsequent use is INR 1320 per user per month.
Guides: Guides are offered at INR 4295 per user per month.
The company offers online demo videos on its products.