Skedulo Pricing & Reviews
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Summary
Skedulo: Streamlined Field Service Management
Skedulo Overview
Skedulo is a cloud-based field service management solution designed to help organizations manage on-site resources and mobile workforce. The product streamlines activities like dispatching, scheduling, job costing, travel optimization and real-time tracking. From resource planning to job completion, Skedulo provides businesses with the much-needed control, flexibility and visibility over their end-to-end field operations.
Skedulo Features-
Automated Scheduling: Create schedules using Skedulo's versatile drag and drop capabilities to allocate resources, optimize job completion times and factor in factors like travel times, capacity and availability.
• Automated Dispatching: Manage and balance employee workloads with automated job tracking and routing.
• Job Costing: Automatically generate job cost estimates based on labor, materials, and expenses.
• Travel Optimization: Plan and optimize routes for employees with information on traffic, road conditions and other factors.
• Real-Time Tracking: Track progress in real-time and receive notifications when jobs are completed.
Skedulo Technical Details
Skedulo is a cloud-based enterprise field service solution that can be accessed from anywhere. It syncs with popular enterprise systems such as Salesforce and SAP.
Skedulo Pricing
Skedulo offers three pricing plans - Standard, Enterprise, and Enterprise Plus. All plans include unlimited users and unlimited job requests. The Standard plan starts at $99 per month, the Enterprise plan starts at $599 per month, and the Enterprise Plus plan starts at $1,499 per month.
Industries Served
Skedulo is used by businesses in a variety of industries, including maintenance, construction, retail, facilities management, transportation, and logistics.
Customers Skedulo Serves
Skedulo is designed to help businesses of all sizes streamline operations and management of their field service teams. The product offers a flexible set of features, making it suitable for small businesses, mid-sized enterprises, and large enterprises.
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Skedulo Reviews
Buyer, UK Mid Market Company
May 18, 2023
Skedulo Field Service Management 2 - Customer Service Weve also had a great experience with the customer service provided by Skedulo. Every time weve had a question or request, theyve gone out of their way to provide helpful answers and resolutions. Helping our engineering team figure out how to effectively use their services and getting the most out of our investment has been a priority. Skedulo has been a great partner in our success and Im very impressed with the level of support weve received. Rating: 5/5
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Buyer, North America SME Company
May 17, 2023
I recently started using Skedulos Field Service Management offerings, and have been impressed with its interoperability and integration capabilities. With its use, I have been able to better track and manage all service-related activities among various departments, making my job easier. In particular, it stands out when it comes to supporting futuristic use cases. I have been able to easily integrate the new processes and systems, which are required in the current climate, and make sure that the entire process runs smoothly. The customer service experience has improved exponentially, as I can provide real-time tracking and updates to customers. I would rate its interoperability and integration capabilities 8/10, and its ability to support futuristic use cases 9/10. Review 2:
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Buyer, Asia Pacific Mid Market Company
May 17, 2023
***Review 4*** When it comes to mobile workforce management, Skedulos Field Service Management software stands out from the rest. The software is not only easy to use, but it also provides us with a wide range of features that make managing our mobile workforce simpler and more efficient. The built-in time and budget tracking alerts are essential for keeping up with our operations. The alerts help us stay on top of tasks, improving performance and reducing costs. The customer service team is also outstanding. Whenever weve encountered any issues while implementing or using the software, the representatives have always been available to help. Furthermore, they often provide us with useful insights into how to make our operations even better. I confidently rate Skedulos Field Service Management Software 5/5 for its value for money and customer service. Its an excellent mobile workforce management solution.
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Buyer, North America SME Company
May 17, 2023
Review 2 (Ease of Use) Since deploying Skedulo as my Field Service Management, Ive had nothing but positive experiences on the usability front. As a Research and Development Head, time is of the essence and I dont have time to go through complex interfaces and menus. Thankfully, Skedulo is both intuitive and user-friendly, providing detailed and easy-to-understand actionable explanations of each and every feature. This makes it incredibly easy to get onboard with Skedulo and start taking advantage of its features and functionalities. Whats more, Ive also experienced no downtime since Ive started using Skedulo, which is something of a rarity in the world of Field Service Management. All in all, I rate Skedulo a 5/5 for ease of use.
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Buyer, Asia Pacific Company
May 17, 2023
Review #3 My company recently acquired Skedulos Field Service Management offerings, and we are thrilled with the outcomes. Being able to configure our use cases and support futuristic use cases was certainly a bonus, and the teams ability to comprehend the complexity of the interoperability and integration functions quickly was remarkable. The systems design made the transition effortless and simple. The responsiveness of the software was also very impressive. With this, our teams and customers could easily take part in data tracking, monitoring, and analytics. This provided us with the information to constantly improve the quality of our service delivery and customer experience. Unfortunately, there were some minor issues with interoperability and integration. At times, there were lags and errors associated with different systems. Automating certain parts of the integration process could help. For this, I would rate or rate the system 4/5. Nevertheless, Im very pleased with Skedulos Field Service Management offering. It has helped accelerate our service provisioning and allowed us to meet our goals and objectives faster and more efficiently.
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Buyer, SME Company
May 17, 2023
1. Skedulos Field Service Management helped us streamline our operations immensely. We wanted to be able to optimize efficiency and deliver a great customer experience and this platform did just that. We can manage jobs, track time and resource allocation and manage our teams from our office, or on the go! We were able to easily integrate the platform with our current software and the customer support was top-notch. I would easily recommend it to other small businesses. Value for money – 5/5, Interoperability and Integration – 5/5.
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Buyer, UK Company
May 16, 2023
Review #4 My company recently began using Skedulos Field Service Management offerings, and so far the results have been excellent. We found the software quite easy to use, and the ability to use custom use cases and support futuristic use cases was above and beyond our expectations. What really impressed us was the ability to quickly configure and deploy our services on our digital platform and ensure quick, efficient connections and data sharing. The team was also able to quickly grasp the concepts of the interoperability and integration functions, and we experienced minimal hiccups during the transition. Unfortunately, though, I did notice some issues with the systems integration processes. Integration with our prior systems was only compatible and not as fluid as expected. Furthermore, certain parts of the integration process could have done with automation. I would rate this aspect a 3/5. However, Im impressed with the overall experience of using Skedulo for managing our field services. With its many features and capabilities, our organization has been able to dramatically improve the speed, accuracy, and visibility of our digital service deliverables.
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Buyer, Asia Pacific Company
May 16, 2023
Review 2 - Ease of Use As a procurement manager, I have conducted extensive research on Skedulos Field Service Management software and have found it to be incredibly user-friendly. After trying various solutions, I finally decided on using Skedulo to streamline operations within my team. The drag-and-drop interface made it really simple to set-up service workflow and scheduling. In addition, the reporting design was flexible enough to suit all of our needs, regardless of our goals. I also found the resource allocation mechanism to be incredibly intuitive and incredibly helpful for gaining visibility into the resources in real-time. It was absolutely effortless to use, with the ease of setting-up projects, creating schedules, tracking services and other activities. We were able to easily configure customised field services solutions that best fit our work needs. Even our personnel, who havent worked with such advanced software solutions before, were able to quickly pick up how to use Skedulo. I would highly recommend Skedulos Field Service Management Offering to anyone due to its ease of use and intuitive interface. Rating: 5/5
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Buyer, Asia Pacific Mid Market Company
May 16, 2023
Review 3 - Supporting Futuristic Use Cases: Skedulo has always been proactive in coming up with new and innovative ways to enable field services to move towards being more modern and tech-savvy. Ive worked with a number of different companies and have seen first-hand the impact that Skedulos advanced features have had in terms of helping bring the industry up to speed. Their advanced analytics and reporting capabilities have been specifically beneficial in providing data-driven insights that can be used to make decisions with greater ease. The Skedulo team also continuously updates their platform with new features and integrations to ensure that the product remains up-to-date with the latest trends in the industry. Im confident that with the help of Skedulos support and innovative tools, field services can become a more modern and efficient operation. Rating: 4/5
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Buyer, North America Mid Market Company
May 16, 2023
Review #1: I started using Skedulos Field Service Management offering recently and first impression of this product was not encouraging. After using the product more extensively it became more apparent why its experience was unsatisfactory. The product quality is below expectation in many aspects. It is noticeably slow and unresponsive at times, its unable to support large data sets, and its front-end user interface is too complex for non-technical users. Innovations are not as disruptive as I was expecting either. There are no obvious signs that Skedulo is pushing the boundaries in terms of what Field Service Management can accomplish. Clear negatives are the lack of scalability and the lack of creative solutions to overcome organizational challenges. I wouldnt recommend this product and Im giving it 3/5 stars based on its product quality and innovation issues.
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Buyer, North America SME Company
May 16, 2023
I recently worked with Skedulo in regards to our field service management needs and have been really impressed with the level of innovations. With their tech stack, they ensure mobile and web solutions for customer service teams, making sure that customers have an understanding of their technician or engineers location. Along with this, Skedulo offers a really user friendly experience when it comes to managing customer records and tracking customer interactions. I believe this is an important part of their service as it makes our lives much easier when it comes to the day to day management of customer service operations. I would highly recommend Skedulos field service management solutions for any customer service teams. Their use of next generation technologies and easy user interface make them an ideal choice for any customer service team. I rate them a 10/10 for their advanced tech stack and excellent customer experience.
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Buyer, Europe Company
May 14, 2023
Ive had the pleasure of working with Skedulos Field Service Management offerings for the past two years and have been greatly impressed with their commitment to providing a great customer experience while keeping costs competitive. Their system integrations have enabled us to quickly set up projects, keep customers engaged and provide solutions in a timely manner. Skedulos customer service team always responds quickly and effectively to customer inquiries, allowing us to maintain a good relationship with our customers. Skedulos system automation capabilities have enabled us to better manage tasks, improving overall operational performance while also lowering operational costs. Their automated notification system also ensures that we can keep customers informed of the status of their projects and act quickly when issues arise. In conclusion, Skedulos Field Service Management offerings are an excellent choice for customer success professionals. I am incredibly satisfied with their cost of ownership paired with the quality of their offerings and I rate them 5/5 stars.
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Buyer, Europe Company
May 14, 2023
My team and I recently had the chance to test out Skedulos Field Service Management offerings, and I am pleasantly surprised at the results. We could clearly see the value the platform brought, as it enabled us to build and manage processes from start to finish effectively. The user interface for Skedulo is modern and clean, allowing our team to easily keep track of customer service issues. This gave us more insight into our customers needs and helped us address issues quickly and efficiently. Overall, I give Skedulo 4/5 stars, as I think their offerings could be improved in terms of providing support for more futuristic use cases. It would have been nice to customize and fine-tune the platform more, as we felt there was some limited support in this regard.
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Buyer, North America SME Company
May 14, 2023
Review 4 - I recently had the chance to try out Skedulos Field Service Management offering and I must say that it exceeds expectations. The ability to tailor the platform to each customers specific needs makes it an invaluable asset for any IT team. From creating data-driven task lists to customizing the user experience, this platform provides a wealth of insights and convenience. Additionally, their customer support is top-notch. They are always quick to address any queries and this makes collaboration with them a smooth one. Furthermore, the integrated reporting tools makes gathering customer data and analysis much easier than before. Overall, Skedulos Field Service Management offering is an incredible platform that can be highly flexible and customer-oriented. Highly recommended. Rating: 4.8/5
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Buyer, UK Company
May 12, 2023
My experience in utilizing Skedulos field service management has been an absolute pleasure. Skedulo takes their technology stack to the next level with their mobile and web capabilities, which are perfect for customer service teams. Geofencing and notifications make it easy to keep customers aware of their technicians location and progress. At the same time, Skedulo provides a really simple and user friendly interface when managing customer records and tracking customer interactions. For me, this was essential as it provided a really smooth flow in terms of customer service operations. All in all, I believe that Skedulos field service management solutions would be an invaluable asset to any customer service team. With their use of advanced technologies and ease of use, I believe theyd be a great fit. Id rate them an 8/10 for their innovations and great customer experience.
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Buyer, UK Mid Market Company
May 12, 2023
Review 1: Skedulos Field Service Management offering is an excellent product for managing mobile workers and job scheduling across an organization. Their intuitive and comprehensive software platform allows you to easily manage and track workers and resources in the field, giving you greater control and oversight of your operations. Through its analytics tools, detailed reports, and adaptive scheduling capabilities, Skedulo saves you time releasing those resources and makes sure they are used efficiently and effectively. I personally appreciate the softwares powerful mobile capabilities and integrations with CRM software. With its rich mobile app, workers are able to check in/out of jobs and update statuses on the fly. Youre also able to see job progress in real-time, meaning that any changes or updates are reflected instantly. Overall, I highly rate Skedulos Field Service Management offering. The extensive feature set and integrations with other systems make it a great choice for managing your field operations. Rating: 4.5/5 stars
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Buyer, SME Company
May 12, 2023
I recently had the opportunity to work with Skedulo for their Field Service Management offerings. Overall, I was quite impressed with their ability to support my organizations use cases and provide a seamless customer service experience. The platform allowed us to easily build processes and manage our field service from start to finish. We appreciated their user-friendly interface and that it provided us with an in-depth view of our customers service requirements. We also found it incredibly helpful that the platform was customizable and supported many features that we didnt even know existed. We were also very pleased to see how easy it was to track customer service issues on the platform. This allowed us to have greater insight into our customers needs and enabled us to address issues quickly and efficiently. On the whole, I give Skedulos Field Service Management platform 4.5/5 stars. By their offering, they have enabled us to improve both our internal processes and customer service. Additionally, they provide a great level of support and we found their team to be very responsive. My only critique would be that there wasnt as much support for our more futuristic use cases. I was hoping there was a way to customize and better fine-tune the platform, but there seemed to be limited support in this area.
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Buyer, North America Mid Market Company
May 11, 2023
Review 5 - Interoperability and Integration I am a great believer in the importance of interoperability and integration. After using Skedulos Field Service Management Offering, I must say that their software has enabled me to achieve my goals with regards to integration and interoperability. The intuitive workflow and easy-to-follow system enabled me to quickly move data between apps and third-party integrations. I was really pleased to find that they even offer pre-built integrations for almost any software, making the setup & configuration process incredibly fast. Their customer support staff was incredibly helpful in offering step-by-step instructions to assist me with setting up the integrations as well as answering all my inquiries in great detail. I highly recommend Skedulos Field Service Management Offering for its outstanding integrations and interoperability capabilities. Rating: 5/5
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Buyer, UK Mid Market Company
May 11, 2023
I am not often impressed by Field Service Management products but Skedulos offering truly stands out as a differentiator among the competition. Their product vision is forward-thinking and their product features are incredibly robust, especially when it comes to customization. I have been using SkedulosField Service Management software for years, and I can say without hesitation that I am highly impressed and would definitely recommend the product. The user interface is so easy to navigate and allows for the quick manipulation of data, easy access to customer history, easy taking of notes and more. I have also had the opportunity to work with the customer service team and can honestly say that they have gone above and beyond to meet our teams needs and make sure we are getting the most out of our service. I would rate Skedulos Field Service Management offering a 9 out of 10. The product vision and product features truly set the product apart from the competition, and the customer service team is second to none. I am so glad that we chose Skedulo for our Field Service Management software, and I would highly recommend them to anyone looking for a reliable and efficient solution.
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Buyer, UK Company
May 10, 2023
I have been a user of Skedulos Field Service Management offerings for two years, and have been greatly impressed with their commitment to providing a superior customer experience and cost savings. Their ability to integrate with other systems provides us with the flexibility to quickly launch new projects and keep our customers engaged. As a Customer Success Woman Leader, the peace of mind that Skedulos system integrations provide is invaluable. Skedulo also offers exceptional customer service, responding to queries quickly and effectively. This helps us to promptly address customer concerns and provide solutions on time, allowing us to maintain a positive relationship with our customers. Skedulos system automation has been a major boon for us. Its powerful capabilities have enabled us to quickly and accurately create and configure tasks, improving overall performance and reducing operational costs. Additionally, its automated notifications have enabled us to keep our customers informed of the development of their projects and quickly address any issues that arise. I am delighted with Skedulos Field Service Management offerings and would definitely recommend them to others. Their solution provides an excellent balance of quality and cost, and I rate them 5/5 stars.
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Buyer, North America SME Company
May 10, 2023
2. We have been using Skedulos Field Service Management for some time now, and have been mostly happy with its performance. It has made our operations more efficient and allowed us to better keep track of our team members as they go out on various service calls. The mobile app provides a great way to quickly assign jobs, as well as to locate engineers and make sure they arrive on time. Unfortunately, the system can be a bit slow at times, and I find myself having to refresh data to make sure Im seeing the most up to date information. The reporting feature is useful, but could be improved with more filters and options. Ease of Use: 7/10. Value for money: 8/10.
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Buyer, UK Mid Market Company
May 10, 2023
Product Support: The level of support offered by Skedulos Field Service Management offering is commendable. Their customer service staff are always available to answer any queries you have in a timely and friendly manner. Additionally, their online support library has a wealth of useful resources to help you troubleshoot any technical or functional issues that may arise. In my opinion, I would rate the support of Skedulos Field Service Management offering 9 out of 10.
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Buyer, UK Mid Market Company
May 09, 2023
Review 2: Skedulos Field Service Management solutions have been invaluable to our engineering teams productivity, and I cant say enough good things about this platform! As an Engineering Manager, I really appreciate that Skedulos product vision and product features are top of the line and geared towards supporting futuristic use cases. The user interface is easy to navigate, and the ability to optimize and prioritize jobs based on geographic information, staff availability and customer preferences is extremely helpful. On top of that, the analytics feature allows us to capture incredibly detailed usage metrics and inventory tracking, enabling us to get better insights into job performances. Weve been exploring using predictive analytics to forecast future needs and so far weve had very positive results. Its also great that the cloud-based infrastructure allows us to access the service anywhere in the world, giving our engineers the mobility they need to cover projects from a digital standpoint. Further, Skedulos helpful customer service team has been on point throughout every step of the process, always finding a way to provide us with the most suitable options. In addition to this, they are actively working on expanding their dynamic set of APIs and custom solutions, which allows us to build our own solutions unique to our engineering needs. Its tremendously valuable to be working with a company that understands our wants and needs and is willing to put in the extra effort to make sure things go smoothly. All things considered, Im a fan of Skedulos FSM solutions and confidently recommend them to any engineering team that needs to streamline their processes. Our team has had tremendous success with the platform, and we will certainly continue to utilize its features for the foreseeable future. 9/10!
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Buyer, North America Mid Market Company
May 09, 2023
As a procurement manager, I was delighted when my team decided to invest in Skedulo as our Field Service Management. This product has proven itself to be an incredible choice for our organisation, and the value for money it provides is second-to-none. The product vision of Skedulo is one of my favourite aspects. The team behind Skedulo have created a software that is extremely intuitive, and this has cut the learning curve that is usually associated with most other programs on the market. My team also enjoy the feedback-loops that are provided, as they allow them to plan ahead. Furthermore, we can customise our reports so that they contain only the data we actually need. This feature is beneficial to us, as not only does it help us to streamline our processes, but it also allows us to gather the data we require with minimal effort. The software also simplifies the process of scheduling jobs. We no longer require our team to report back to the office to schedule their jobs as they can do this remotely and in a fraction of the time. This has provided us with a great deal of independence and flexibility. In conclusion, I believe that Skedulo is an outstanding piece of software. It has proven itself to be immensely user-friendly and it has greatly increased the efficiency of our organisation. Therefore, I can confidently provide this Field Service Management with a five-star rating.
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Buyer, UK Company
May 09, 2023
2. Skedulos Field Service Management provides us with a great platform to manage our Field Services efficiently. The software enables us to plan and manage service calls, from work allocation to resource scheduling to job completion and customer feedback. Whats more, with the help of this system, we have been able to reduce the lead time for jobs, optimise resource availability, and save cost. The tool is not just about scheduling, but it also offers advanced features such as asset tracking, technician tracking, customer feedback forms, and performance reporting. This has enabled us to get a better understanding of our field services and to analyse the status of every job. The system is also quite helpful while dealing with customers since it provides automated notifications to customers as well as technicians. Moreover, Skedulo has enabled us to allocate jobs easily and quickly without any hassle, which reduces the time taken to complete each job. And with its flexible settings, we can easily adjust the system to suit our needs and the use of our resources. Overall, Skedulos Field Service Management is a great innovation in terms of value for money, process automation, and even customer experience.Rating: 8/10
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Buyer, UK Company
May 09, 2023
Im thrilled to give a 5/5 rating to Skedulos Field Service Management solution. We had been using it for the last few months, and our operations have improved drastically. The deployment support and product quality are outstanding. The deployment process was a breeze. We were able to quickly photograph sites and tag relevant information without any delay. The backend of Skedulo is quite powerful, and it is quite easy to integrate with existing systems like our ERP. This has been incredibly helpful in giving us better insights and tangible forecasts. The product quality is outstanding. It has enabled us to assign jobs to the most qualified technicians based on their availability, experience, and skills. This combined with the fact that it automates the most time-consuming elements has opened up our technicians for more complex jobs. It has also drastically reduced the time it takes to complete jobs. Skedulos Field Service Management offering has proven to be an invaluable partner in streamlining our operations and customer service. They have been incredibly helpful and attentive, and the deployment support and product quality are now the industry standard. Highly recommended.
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Buyer, UK Company
May 08, 2023
Review 3: As a small business owner, I value reliability, scalability, and cost-effectiveness above all else when selecting my field service management system. Skedulo has been my chosen FSM for the past few months, and in that time Ive been nothing more than impressed with their offerings. The user interface is intuitive and easy-to-use, allowing us to delegate and schedule jobs quickly and accurately. The custom reporting functions let us see where our business stands daily and give us opportunities to improve in certain areas. Above all, Skedulo allows us to do great work while spending a fraction of the cost compared to other FSM providers. For the cost of ownership and value for money, Skedulo receives a five-star rating.
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Buyer, Europe Company
May 08, 2023
Review 1 (Product Quality): Im a Sales Development Representative at Enterprise, so I do a lot of field visits and keep in touch with customers in different countries. Recently weve been using Skedulos Field Service Management offering. The product itself isnt only amazing quality-wise, but it also allowed us to increase our efficiency and cost savings in a big way. I can easily coordinate resources without ever leaving the office, automatically assign tasks based on certain criteria, and monitor their progress to ensure projects are completed on time. The reporting capabilities are especially helpful as it allows us to keep detailed records of our tasks and projects. Im impressed with the product quality and I give it 5 stars.
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Buyer, Asia Pacific Company
May 08, 2023
Review 2 – Product Innovation Skedulo has successfully modernized the field service management industry with its cutting-edge products and offerings. Using advanced technology and software to enhance customer experience, Skedulo makes it much easier for enterprises to streamline their service operations. Its extensive library of built-in features and tools enable users to manage and track their jobs easily and efficiently. Overall, I have been very impressed by Skedulos product innovation and the way it continually pushes the boundaries of what is possible. I highly rate it 10/10.
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Buyer, UK Company
May 08, 2023
When it comes to choosing the right Field Service Management software, there are many factors that need to be taken into consideration. Skedulos Field Service Management offering has truly set the bar when it comes to comprehensive, efficient and user-friendly software. I rate Skedulos Field Service Management offering as 8/10 because the product vision is truly remarkable and the product features are top-notch. It is so simple to access and manipulate data, take notes, view customer history and more with the easy to use dashboard. The customer service team is always available and willing to help, even with the most complicated scenarios. I think that the choice to go with Skedulo for our Field Service Management services was a great one. All in all, I would highly recommend Skedulos Field Service Management offering for any other teams in search of an intuitive, user friendly software solution.
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Buyer, Asia Pacific Mid Market Company
May 08, 2023
# Ive been a long time user of Skedulo and have found it viable for my business. When it comes to interoperability, it is on top of the game. My experience has been with connecting many different types of mobile devices and syncing by work orders with one another. It also provides a great integration when used with other service software, such as payrolls and billing. The customer service team at Skedulo is also another highlight of my experience. I have never faced any kind of problem with them. They reply promptly and often. They help in resolving issues very quickly. For their level of customer service, Skedulo deserves a full 5-star rating. Review 4:
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Buyer, Asia Pacific Mid Market Company
May 07, 2023
***Review 5*** Ive had the privilege of working with Skedulos Field Service Management software for some time now and Id highly recommend it to any organization looking for an effective mobile workforce management solution. The software is extremely straightforward and efficient to use. It helps us deploy our teams quickly and reliably. The built-in alert system is also highly beneficial for time and budget tracking. Aside from the software, the customer service team is top-notch. Whenever weve encountered an issue or needed help, the customer service team was there ready to help us. Their detailed knowledge and aptitude have helped us make the most of our operations and were always grateful for their help. I rate Skedulos Field Service Management Software a full 5/5 for value for money and customer service. Its an excellent choice for any organization looking to manage their mobile workforce.
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Buyer, Europe Company
May 07, 2023
1. Skedulos Field Service Management offering is an excellent solution for businesses that need flexibility in managing their field operations and services. As a Procurement Manager, Ive had the opportunity to try it out and have been extremely satisfied with the results so far. The services easy to use interface makes it simple to set up, customize, and implement for my organization. Each of the main product features—scheduling, dispatching, reporting, and invoicing—are feature-rich, highly capable, and intuitive. The scheduling feature, for example, is incredibly robust and easily allows me to assign jobs with automatic alerts and notifications to ensure no task is missed. The dispatching feature also works just as Id expect it to and keeps everyone on the same page about who is doing what and when. The reporting feature also provides plenty of options in customization so that I can summarize my data in whatever way makes the most sense for me. Finally, the invoicing feature enables me to easily track payments, process invoices, and report directly to our accounting system. All of these features together, along with the outstanding customer service, makes Skedulos Field Service Management offering a great overall choice. I highly recommend it and give it a 5/5-star rating.
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Buyer, UK Mid Market Company
May 07, 2023
Review 5: As a small business owner, I have come to greatly appreciate Skedulo as my field service management platform. This software comes with a multitude of benefits. The cloud-based features make it easy to manage personnel and resources while the forecasting feature helps me plan for customer requests and staffing. Furthermore, I can customize the platform in a way that suits my business needs. The customer experience has been greatly improved since I started using Skedulo. The real-time notifications provide customers with all the information they need, and the job reports give me insight into customer satisfaction. In short, this platform has significantly increased the efficiency of my operations. All things considered, I give Skedulo 3.5 out of 5 stars. While I do find the price point to be a bit high, the cost is well worth the time and money I have saved. Also, it is frequently adding new features and updates that increase its value. Therefore, I recommend Skedulo as a powerful Field Service Management for any small business.
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Buyer, UK Company
May 07, 2023
3) Using Skedulo for Field Service Management has been quite a pleasant experience for me. The scheduling process is relatively straightforward, and I find it intuitive and efficient. I appreciate the fact that the dispatching functions can be tailored to meet my specific requirements, and the customer relationship management tools are very helpful in keeping clients updated. All the features seem to be reliable, which is a plus. In terms of value for money and cost of ownership, I am satisfied with what Skedulo has to offer. The various pricing plans are easy to understand and meet the budget requirements of different organizations. The customer support team is also prompt and helpful when I need assistance, which is a nice bonus. I can definitely recommend Skedulo to anyone looking for a Field Service Management. Rating: 8.5/10.
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Buyer, North America SME Company
May 07, 2023
Review #2 My company recently started using Skedulos Field Service Management offerings and weve been really pleased with its performance. From supporting futuristic use cases to the teams ability to comprehend the interoperability and integration functions quickly, Skedulo has met and exceeded our expectations. The user experience was certainly worth noting. We were surprised by the ease with which our teams and customers could share information and participate in data tracking and monitoring with unparalleled effectiveness. This enabled us to provide excellent customer support, expediting our transition from traditional to digital service delivery. The only shortcoming I experienced with the product relates to the interoperability and integration functions - applications that integrate with our older systems were compatible but not as fluid. This caused occasional lags and occasional errors. Parts of the integration process could have been automated too. I would give it a 3.5/5 rating in this area. All in all, Skedulos Field Service Management offerings have enabled us to streamline our digital service provisioning and increase efficiency, accuracy, and visibility — thus enabling us to successfully meet our organization-wide objectives more quickly and efficiently.
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Buyer, North America Mid Market Company
May 06, 2023
Review 5 (Value for Money and Ease of Use) I see Skedulo as a great middle ground between value for money and ease of use. It provides great functionalities such as scheduling, tracking, automations and more at a price point thats fair and justifiable. Additionally, it has an intuitive user interface that offers straightforward navigation and lesser complexity in operations. The system also gives you the option to customize, however, this comes at an added cost. While some caution may need to be taken while operating the system, I am quite pleased with the performance of Skedulo. I rate Skedulo a 4/5 for Value for Money and Ease of Use.
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Buyer, North America SME Company
May 06, 2023
Skedulos Field Service Management offerings are comprehensive and offer potential for managing field service operations both in the present and future. The platforms built are modular and have been designed in such a way that they can be adapted to fit the ever growing and changing demands of the industry. However, some features still appear to be lacking in the system such as a better integration with third-party software and applications, which would significantly improve the workflow in the process. Also, the lack of a better terms and conditions and maintenance policies can prove challenging when deploying the platform effectively. Overall (Rating: 3.75/5)
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Buyer, Asia Pacific Company
May 05, 2023
When it comes to choosing the right Field Service Management software, there are many factors that need to be taken into consideration. Skedulos Field Service Management offering has truly set the bar when it comes to comprehensive, efficient and user-friendly software. I rate Skedulos Field Service Management offering as 8/10 because the product vision is truly remarkable and the product features are top-notch. It is so simple to access and manipulate data, take notes, view customer history and more with the easy to use dashboard. The customer service team is always available and willing to help, even with the most complicated scenarios. I think that the choice to go with Skedulo for our Field Service Management services was a great one. All in all, I would highly recommend Skedulos Field Service Management offering for any other teams in search of an intuitive, user friendly software solution.
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Buyer, Europe Company
May 03, 2023
Ive been using Skedulos Field Service Management offerings for the past few weeks, and I must say Im incredibly impressed. I rate the company with a perfect 10 out of 10 Ive been really happy with the customer service, product vision and product features. The customer service team at Skedulo has been absolutely fantastic. Ive been given help and assistance within minutes each time Ive contacted them, and all of the customer service staff have been really friendly and knowledgeable. Their product vision and features have also left me awestruck. Listening to customer feedback is obviously a priority for them, as I can see from the small changes made since I started using the service. On top of that, their mobile app and scheduling platforms are intuitive and powerful. Ive never seen such a user-friendly system before. To summarize, Id strongly recommend Skedulos Field Service Management offerings. Their customer service is exceptional, and the product vision revolves around customer feedback. Additionally, the features are intuitive and user-friendly.
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Buyer, Asia Pacific Mid Market Company
May 03, 2023
#5 As a Customer Success representative in the field service industry, I am always looking for the best tools to help my clients. Skedulo is the top choice - its extraordinary field service management offering is viable and powerful. The product vision of Skedulo is one of my favorite aspects of their platform. They realize the importance of properly managing field service teams and have developed their software to make operations simpler and run as efficiently as possible. Such features include rapid deployment, resource-based scheduling, and real-time visibility into operations to provide first-class control. The features that Skedulo provides truly make it stand out from its competition. Its in-app mobile job scheduling feature ensures that teams can communicate with each other with ease and make sure tasks are completed in a timely manner. Automated dispatch and route optimization capabilities also help to make sure that everything runs on point. On top of all this, Skedulo also impresses with its ease of use. Onboarding customers is a breeze and their user-friendly design make it effortless for users to go through their various tasks. Overall, Im really pleased with Skedulos field service management offering - its fast and efficient and makes life much easier for my clients. Id give it a 9/10 rating for really setting the bar for field service management software.
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Buyer, UK Company
May 03, 2023
Review 3: We reviewed several field service management companies before we finally zeroed in on Skedulo. And, I must say, our decision paid off. Skedulo managed to provide a comprehensive feature set that offered us real-time reporting and support for AI-driven scheduling. Additionally, their offering also provided robust customizations that can easily work with complicated business environments. The Customer Service provided by Skedulo was exemplary. They quickly provided us with a designated customer success coordinator and dealt with our queries in a time-efficient manner. Moreover, their emergency support also made us feel fully secure with their platform. Furthermore, their pricing plans are also very cost-effective, despite the fact that they offer uncompromising quality. We were able to reduce our cost of operations by 8% after onboarding their services and the implementation process was quite straightforward. Because of its feature-set, customer service and affordability, Id confidently give Skedulos Field Service Management Offering a 9 out of 10.
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Buyer, North America Mid Market Company
May 02, 2023
Overall, I am satisfied with the innovation present in Skedulos Field Service Management offerings. The platforms offer almost complete optimisation of our digital processes and enables us to customise them according to our specific needs. However, there are still some aspects of the system that could be improved upon before becoming fully compliant with modern use cases. The integration of third-party software, better communication and alert features, and more robust terms and conditions and maintenance policies are all necessary additions that need to be implemented if Skedulo wants to remain effective in this market.
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Buyer, UK Company
May 02, 2023
1. Skedulo Field Service Management is a must have for any organization that wants to improve their customer experience, reduce customer service costs and increase overall efficiency of the organization. As a Procurement Manager, I have been using Skedulo Field Service Management for over a year now and I can honestly say it has made my job so much easier. It offers me end-to-end visibility on my operations; from scheduling and job management to dynamic job assignments and real-time collaboration. Another great thing about Skedulos Field Service Management is their user-friendly dashboards that allow me to monitor the status of projects with ease. I especially like how I can set up custom alerts for different thresholds which remind me to follow up with projects on a timely basis. In terms of value for money, I find the price of Skedulos Field Service Management to be more than reasonable considering the added savings in time and resources due to increased efficiency and improved customer service. As for the cost of ownership, Skedulos Field Service Management eliminates the high overhead costs associated with having a full time team in place. In short, I give Skedulo Field Service Management a 4-star rating for its value for money and cost of ownership.
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Buyer, North America Mid Market Company
May 02, 2023
Review 1: I stumbled upon Skedulos Field Service Management offering and was thoroughly impressed by its comprehensive feature-set. Skedulo provides a deep-dive into their offerings, which can serve as a one-stop shop for managing a businesss field operations. Their support for AI-driven scheduling, real-time reporting and customizations is extremely impressive and can flourish even in the most complicated environments. On the Customer Service front, Skedulo seems to have gotten everything right. They provided us with a dedicated customer success coordinator and made sure that all our queries and problem solving regarding the platform is handled swiftly. As a second degree of assurance, they also have offered us a 24/7 call support in case of emergencies. In terms of the value for money, Skedulos offering speaks for itself. By deploying their features, we were able to reduce the cost of our operations by 8%. Moreover, the implementation process was very smooth and cost-effective, making it an ideal choice for mid-size business units. I would certainly rate Skedulos offering a 9 out of 10.
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Buyer, North America Mid Market Company
May 01, 2023
Ive been using Skedulos Field Service Management solution for a while now, and I have to say its been a great experience. The main thing that stands out is the ease of use of the system. Its incredibly straightforward, and even someone who isnt particularly tech-savvy can get used to it quickly. Im also impressed with how quickly and easily I can assign tasks and manage job tracking. Ive also been quite impressed with the level of interoperability and integration offered by Skedulo. I was able to sync tasks to various employees across both Apple and Android devices straight from a single app, making it easy for me to keep everyone in the loop. All in all, my experience with Skedulo has been quite positive. They offer an efficient way to manage your field service business, and I would recommend them to anyone looking for an effective system. Rating - 4.7/5 Skedulos Field Service Management Offering - Review 4
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Buyer, Europe Company
May 01, 2023
I recently used Skedulos field service management system and was quite impressed with its performance. It offers a library of built-in industry vetted and best practice workflows which enable one to efficiently manage resources and automate their process management. Moreover, its data integration capabilities enable various systems to be connected making it easy to import and export data and also provides great flexibility in defining the sync frequency. The support for futuristic use cases like AI is also one of the standout features of Skedulo. This has allowed us to curate a more reliable and cost effective process management system with the help of predictive analytics. Furthermore, the AI capability can be utilized to generate meaningful insights and automate manual tasks. Skedulos cost of ownership is also quite attractive as it offers a range of pricing plans that suits everyones budget. The software also optimizes costs by utilizing AI and machine learning to identify and adjust resources based on forecast workloads. Overall, Im quite satisfied with Skedulo and the value it offers. Therefore, I would definitely recommend it to anyone looking for a reliable field service management system. I rate it 4.7/5 for its futuristic use cases and cost of ownership.
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Buyer, North America SME Company
May 01, 2023
Review 4: We have been using Skedulos Field Service Management software for nine months now and I must say that it has been an excellent experience. The products integration with our existing IT Infrastructure solutions has really streamlined our workload. The automated scheduling and real-time data analytics have also enabled us to increase our efficiency while achieving better customer service outcomes. The cloud-based platform makes it easy to access our custom dashboards and I consider the customer support team to be quite knowledgeable and accommodating. I give it a 8 out of 10 rating.
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Buyer, UK Company
May 01, 2023
5. Ive been extremely impressed by the Skedulos Field Service Management offering. As a Procurement Manager, its hard to find environment friendly and cost-effective solutions but this system fits the bill perfectly. The scheduling, dispatching, reporting, and invoicing features are all intuitive and user-friendly. Working with the software is a real breeze. For example, the reporting feature allows me to set up automatic emails which drastically reduces administrative time and expense. The invoicing feature is also incredibly helpful, providing us with a direct link to our accounting system. Im really pleased with every aspect of this product, right down to the companys product vision. It all comes together nicely to create an effective, reasonably priced solution and Im happy to recommend it with a 5/5-star rating.
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Buyer, UK Mid Market Company
Apr 30, 2023
Recently, I had the opportunity to test out Skedulos Field Service Management offerings. Their user-friendly interface allowed us to manage our field service from start to finish, as well as track customer service issues with ease. In addition, we found Skedulos team to be highly responsive and provided outstanding support. On the whole, they enabled us to improve our internal processes and customer service. For this reason, I rate Skedulos Field Service Management 4.5/5 stars. The only minor issue I had was that there wasnt as much support for our more futuristic use cases. I wish there was a way to customize and better fine-tune the platform, but there seemed to be limited support in this area.
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Buyer, Asia Pacific Mid Market Company
Apr 29, 2023
Product Features: The features of Skedulos Field Service Management offering are particularly beneficial. The dispatching tool creates a high level of efficiency and visibility, allowing us to optimize resources in a matter of minutes. The mobile platform also offers high flexibility when it comes to scheduling, providing employees with anytime access to the system from any device. Lastly, the integration with external solutions like Salesforce and Office365 allows us to capture customer intelligence for streamlined customer experiences. Id rate the features of Skedulos Field Service Management offering 9 out of 10.
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Buyer, Asia Pacific Company
Apr 28, 2023
Review 4: As the Director of a multinational company, Ive recently started using Skedulo as our FSM software. The Skedulo team have provided great support for the implementation and the transition, something I really appreciate. The tool has been incredibly useful for scheduling jobs and allocating tasks. The drag-and-drop job board interface is easy to use, and the AI-driven capabilities have been beneficial. My teams are now able to anticipate customer needs and requirements more accurately. The customer service provided by Skedulo is also great. Not only are our customers communicating more effectively with us, but the feedback collection after jobs also provides valuable insights. I rate Skedulo 4.6 out of 5 for its support of futuristic use cases and customer service.
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Buyer, Europe Company
Apr 28, 2023
I am not often impressed by Field Service Management products but Skedulos offering truly stands out as a differentiator among the competition. Their product vision is forward-thinking and their product features are incredibly robust, especially when it comes to customization. I have been using SkedulosField Service Management software for years, and I can say without hesitation that I am highly impressed and would definitely recommend the product. The user interface is so easy to navigate and allows for the quick manipulation of data, easy access to customer history, easy taking of notes and more. I have also had the opportunity to work with the customer service team and can honestly say that they have gone above and beyond to meet our teams needs and make sure we are getting the most out of our service. I would rate Skedulos Field Service Management offering a 9 out of 10. The product vision and product features truly set the product apart from the competition, and the customer service team is second to none. I am so glad that we chose Skedulo for our Field Service Management software, and I would highly recommend them to anyone looking for a reliable and efficient solution.
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Buyer, North America SME Company
Apr 27, 2023
I have been using Skedulo Field Service Management for a while now, and I must say that I have been very impressed. The interoperability and integration capabilities are incredibly useful, and they make managing services much easier. I can easily integrate existing solutions into my existing processes, and I can also integrate new solutions and services. Additionally, the support for futuristic use cases is unparalleled. With Skedulo, I can easily keep up with modern technologies and use them effectively in my work. I rate its interoperability and integration capabilities 8/10 and its ability to support futuristic use cases 10/10.
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Buyer, Asia Pacific Mid Market Company
Apr 27, 2023
Review #2 on Cost of ownership factor The cost of ownership of using Skedulos Field Service Management offering was fairly acceptable for us. Though there were many features that made our working lives easier, it did require quite a large upfront investment. However, the amount that we saved in the long run due to its automation and data transfer features definitely outweighs the initial spending. It drastically cut down the time and money being spent on manual tasks, which added a great deal of value to our business and our customers. Another plus is that the mobile experience of the platform is intuitively designed and cost-effective to use. In total, 8 out of 10 when it comes to the cost of ownership factor.
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Buyer, UK Company
Apr 26, 2023
Product Quality Review I was disappointed with product quality Skedulo provided in its Field Service Management Offering. We noticed a range of configuration and technical issues ever since we deployed it. Client Side configuration was mainly affected, as Skedulo failed to provide us with an up to date solution. This resulted in our deployment needing multiple iterations until it worked successfully. Bugs were still present though and this significantly interfered with our experience. I would rate the product quality from Skedulo as a 3/10 because of the technical issues and outdated solutions provided.
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Buyer, UK Mid Market Company
Apr 26, 2023
Ive been working in the field service management space for over 10 years, and Ive used a few different providers over the course of my career. Skedulo has become my new favorite lately, and Id rate them an 8 out of 10. They offer a great product vision, and I think their customer service is top notch. Specifically, Ive found their product features to be really helpful. For starters, their mobile app and scheduling platform is extremely intuitive and powerful. With just a few clicks, I can manage my entire crews scheduling, and access all the necessary client information. Ive never seen such an easy to use system before. In terms of customer service, I`m consistently impressed with Skedulos team. Theyve always been super responsive and willing to provide help when Ive run into any issues. Furthermore, I cant say enough about the product vision. I feel like the features are genuinely customer-centric. Skedulo considers customer feedback, and my experience with them has been positive because of this. All in all, Id highly recommend Skedulos Field Service Management offerings to anyone in the industry. Theyve gone above and beyond in terms of customer service, and their product vision is excellent. The products features are intuitive and user-friendly, and you wont be let down.
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Buyer, UK Mid Market Company
Apr 25, 2023
Review #3 My company has been relying on Skedulos Field Service Management solution for the last few months and could not be more pleased with the results. Skedulos intuitive scheduling system has enabled us to allocate resources better and make our service provision more efficient. We appreciate how the automated workflows let us quickly assign tasks to individual technicians, as well as the real-time data updates that keep our customers informed on the progress of their request. Above all, we really appreciate Skedulos product vision, which is both forward-thinking and practical. The features are comprehensive and easy to use, and the customer service has been top-notch in helping us get the most out of the product. I would rate the product a 5 out of 5 for its product vision, features, and ease of use.
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Buyer, UK Company
Apr 25, 2023
1. Review of Skedulos Field Service Management Offering: Skedulos Field Service Management offering has been an excellent choice for our business. We implemented it a few months ago and it is already making a great difference to our after sales service. It has intelligently automated our internal processes and task assignments. Additionally, the product has enabled us to easily track all tasks, progress, and successful completion. Most importantly, the customer experience has improved significantly due to faster completion of tasks. Through the Field Service Management offering, the customer support team can provide accurate information on job status and professionalism, leading to greater customer satisfaction. The product also provides us with real-time analytics on the task completion rate and customer feedback. This helps us in understanding customer behavior and improving our service quality. Thats why its easily one of the biggest USPs that Skedulo offers. One of the only downside of the product is that it is still relatively new, so we havent seen many updates in recent months. However, given the features it currently offers, we would rate Skedulos Field Service Management offering 8/10.
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Buyer, North America Mid Market Company
Apr 24, 2023
After using Skedulos Field Service Management, I understand why so many organisations in the service industry have grown to trust the platform. As a supplier partner, I highly appreciate how skilled and experienced the Skedulo team is in providing quality service management tools. Their product vision has been proactive in enabling the latest technologies to bring convenience, cost savings and efficiency in the field service industry. Product features are on point In terms of product features, Skedulo has matched my expectations. From job management that dynamically adapts to changing schedules, to flexible billing and invoicing, they dont leave any details unattended to. The ability to view and add photos of jobs and tasks as an extra layer of detail has been invaluable, as it saves my teams a lot of time. Interoperability and integration have stood the test of time Whats really great about Skedulo is the interoperability and integration with existing software systems and hardware. We have been using their platform with our internal CRM software, and so far the results have been quite remarkable. We can already configure the tasks and jobs we need to do and upload tasks to the Skedulo database. All in all, I can give the Skedulo Field Service an 8/10 rating. If anything, I would say the platform could benefit from a more detailed analytics dashboard that would give us granular insight into the field observations of our employees and suppliers. Otherwise, I definitely recommend Skedulo for all service industry leaders who are looking for an innovative, flexible and dependable platform.
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Buyer, North America Mid Market Company
Apr 24, 2023
Skedulo Field Service Management 1 - Ease of Use I recently chose to switch our Engineering team to Skedulos Field Service Management offerings and my team is tremendously happy with the result. The ease of use of the application is truly impressive. Providing quick access to the relevant information for correcting and repairing engineering related materials is incredibly helpful. We dont have to stress about collecting the right details when planning and scheduling jobs, its all thoughtfully organized before weve even begun. Usability and navigation have been key highlights since making the switch and our engineers can effectively and efficiently utilize the features that Skedulo offers. Rating: 5/5
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Buyer, Asia Pacific Company
Apr 24, 2023
Skedulo Field Service Management 5 - Overall Overall, were very pleased with the decision to switch to Skedulo and were thrilled that we made the switch. Our engineers are able to complete their tasks quickly and efficiently. The implementation was quick and the customer service has been helpful and responsive. We get everything we need to run our engineering team and make sure were always on top of our game. Rating: 5/5
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Buyer, UK Company
Apr 23, 2023
5.Having used a wide range of Field Service Management, I must say that Skedulo is one of the best. The low cost of ownership and ease of implementation makes it a great first choice for small to medium-sized businesses. The job and resource scheduling functions are excellent, and the user experience has been quite smooth. Ive been pleasantly surprised by their technologically advanced features, such as Artificial Intelligence (AI), which have enabled us to do predictive maintenance and better data analysis. All in all, Skedulo as a Field Service Management provides quality service, is easy to use and is value-for-money. I would rate them 4.5 out of 5.
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Buyer, North America SME Company
Apr 23, 2023
Over a year ago, my company deployed Skedulos Field Service Management offering and Im confident in saying that it was one of the best decisions we made. The cost of ownership was significantly lower and the product vision was well thought out and comprehensive. The product features were also robust and carried a lot of value to the organization that more than met our expectations. I particularly appreciate the automation capabilities afforded to us by Skedulo. It means our teams are now more efficient and faster in the field, allowing us to schedule and assign fieldwork to technicians with ease. The in-app reporting was also incredibly useful as it offers real-time analytics which we can use to better plan our workflow. The customer experience has improved substantially since deploying Skedulo, due to its proactive approach to customer service. We can now provide better projections and keep our customers informed throughout their process. The issue resolution time has decreased significantly as a result and this makes the job of the service technician a lot easier as well. One area of improvement is the systems integration capabilities. Currently, the system doesnt integrate easily with third-party applications, which can make part of the operations quite cumbersome. Overall, I still rate Skedulo very positively, as the benefits weve seen heavily outweigh the issues that arise from a lack of third-party integrations. Weve had a great experience with Skedulos Field Service Management offering and I would highly recommend it to any company looking to upgrade their field service capabilities. Cost of ownership, product vision and features are all complementary and make up a great product. 9 out of 10.
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Buyer, Europe Company
Apr 23, 2023
I recently had the opportunity to work with Skedulos Field Service Management offering and was overall quite impressed. They offered intuitive solutions to managing an engineering teams customer service requests with a variety of useful options and capabilities. In particular, their automated assignment and scheduling features made it much easier to control volumes of tasks and prioritize those that need immediate attention. That said, I did find a few areas where I felt their product could be improved. For example, I found that their dispatching features could use some refinement to ensure a smoother and more timely experience. Additionally, I felt that the user interface was a bit too clunky and could benefit from additional customization features. Overall, I give Skedulos Field Service Management offering an 8/10 rating. It provides a solid set of features and comes with a reasonable price tag, but the UI can be cumbersome and some of the automation and dispatching functions need further refinement. 2.
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Buyer, UK Company
Apr 22, 2023
services 1.Rating 5/5 I am the VP of a Midmarket company and my team has been using Skedulos Field Service Management Solution for more than a year now and I have nothing but great things to say about the offering. Deployment support was the most reliable and trust-worthy. The onboarding process was smooth and seamless. Their team was highly efficient, knowledgeable and supportive. Any queries, minor bug fixes, or functional insights we asked for – they promptly responded and addressed all the matters in the shortest span of time. Deployment was easy and they ensured an effortless implementation of the solution despite our tight deadline. Even after the solution got deployed, we received great post-sales support whenever there were issues or bug fixes that were needed. The whole journey has been completely satisfactory and Id highly recommend the solution to anyone out there looking for a reliable Field Service Management offering.
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Buyer, Asia Pacific Mid Market Company
Apr 22, 2023
Skedulo - Ease of Use We have found Skedulo to be incredibly easy to use for our field service management needs. The cloud-based software was very easy to get up and running, and the features were intuitive and user-friendly. We were able to create automated tasks for our team, such as notifications and appointment scheduling, allowing us to focus more on our customers. The customer service team has been very helpful in finding the right solutions for us and has been there every step of the way with advice and guidance. I believe that Skedulo provides a great balance between ease of use and cost of ownership. I would highly recommend it to anyone looking for a reliable Field Service Management. I give it a 4.5 out of 5 stars.
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Buyer, Europe Company
Apr 22, 2023
Review 4 : Skedulos Field Service Management offerings are an excellent choice for companies looking to improve their service operations. I found the user interface to be incredibly intuitive; I was able to complete basic tasks right away, and I didnt have to spend hours learning the system. Additionally, I was pleased by the cost of ownership; its much more affordable than some of the other solutions we were looking at. I also found the integration of existing systems to be a huge plus. We were able to take advantage of our existing tools while taking full advantage of Skedulos features. This is great news for those just getting started, as it means you can scale up quickly without breaking the bank. All in all, I am very pleased with Skedulos Field Service Management offerings. I rate it 8 out of 10 for its great cost of ownership and ease of use.
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Buyer, North America Mid Market Company
Apr 21, 2023
Review #3 on Interoperability and integration Using Skedulos Field Service Management offering has given me great results. Integration with other business applications was what I wanted to test and I must say Im quite pleased. The interfaces that have been provided make integrating with other applications very easy, which alone is quite an attractive benefit. I was also impressed with the ability to track and monitor performance in near real-time. With this, I was able to identify areas that were lagging behind in terms of performance and the dashboards were very well optimized for reporting for the entire team. All in all 9 out of 10 for the interoperability and integration factor.
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Buyer, UK Company
Apr 21, 2023
Review #6 on Cost of ownership factor After implementing Skedulos Field Service Management offering, I can definitely say that the cost of ownership was worth it. Sure, it was a great deal of money to invest upfront, but I consider this long-term investing. We have saved countless time and money by eliminating manual tasks and automating those recurring tasks. It was also great to have the flexibility of the mobile experience when going out in the field and staying connected with our customers. Therefore, 8 out of 10 for its cost of ownership factor.
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Buyer, North America Mid Market Company
Apr 21, 2023
***Review 2*** Skedulos Field Service Management software is an amazing tool for any mobile workforce. The software streamlines everyday processes, making them easier and more efficient to manage. It simplifies the way we schedule tasks, giving us near real-time visibility into the work being done. Its the perfect solution for our mobile workforce management. The softwares automated alerts for time and budget tracking are extremely helpful in making sure everything is completed on time. Skedulo also excels in customer service. Whenever I require assistance with the platform, the customer service team is extremely knowledgeable and helpful. Their help has played a huge role in making sure the software runs smoothly and efficiently. I rate Skedulos Field Service Management Software 5/5 for its value for money and customer service. I highly recommend this software if youre looking for an efficient, mobile workforce management solution.
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Buyer, UK Company
Apr 21, 2023
We recently deployed Skedulos field service management system in our organization and have been using it for some time now and have been impressed with its performance. It has a wide range of features such as communication tools, resource optimization and forecasting, scheduling, reporting and analytics which makes it a comprehensive system for managing field service activities. The support for futuristic use cases such as AI has been quite exemplary providing us with the capability for predictive analytics and automation of manual tasks. Also, the AI allows us to gather insights from our past experiences and monitor the customer experience and journey. With regards to cost of ownership, Skedulos pricing plans offer great value for anyone looking for a field service management system. It makes sure to optimize costs and keeps minimal investments for ensuring efficient operations. Overall, Im quite happy with its performance and would definitely recommend it to anyone looking for a comprehensive field service management system. I rate it 4.9/5 for its futuristic use cases and cost of ownership.
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Buyer, North America SME Company
Apr 21, 2023
Product Quality: I think the quality of Skedulos Field Service Management offering is exemplary. The user interface is extremely intuitive and easy to use. As a result, it takes no time at all for one to become familiar with the product and use it to streamline service operations. Additionally, the real-time feedback, analytics and reporting features help enable smarter decision-making across the entire organization. This, combined with the strict security measures and relevancy of classification, help ensure a high level of trust, safety, and confidence in the product. Id rate the quality of Skedulos Field Service Management offering 8.5 out of 10.
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Buyer, Asia Pacific Mid Market Company
Apr 21, 2023
Ive been using Skedulo Field Service Management for a few months now and Im extremely pleased with the product. My rating for them would be 9 out of 10. On top of their intuitive mobile app and scheduling platforms, Ive been really impressed with their customer service and product vision. Skedulos customer service team is unbeatable. Whenever Ive had a question or a problem, theyve responded within minutes, helped me out with any issues and been generally extremely helpful. Its so reassuring when I know I can get immediate help with no fuss. I also cant say enough about the product vision from Skedulo. They keep their customer feedback in mind and strive to continuously improve the product. This has been evident in the small shifts and updates theyve made since I started using the service. In conclusion, Id highly recommend Skedulos Field Service Management offerings. Theyve done a great job of integrating customer feedback into their product vision, and I have nothing but positive things to say about the customer service. On top of that, the products features have us really impressed.
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Buyer, Asia Pacific Company
Apr 20, 2023
I was looking for a way to simplify the manual workloads of our process management and Skedulos field service management system seemed to be the perfect answer. It has smartly designed workflows which allow us to logically map the execution of tasks along with my teams progress. It also offers a range of benefits such as its ability to allocate resources in the most efficient manner, integration options with operational and enterprise systems, offers dashboards and reporting capabilities along with built-in communication features that make it easy to collaborate. In my experience, its support for futuristic use cases such as Artificial Intelligence has been quite impressive. The AI capability enables the system to capture and analyze past experiences, manage customer experience and journey, optimize scheduling and predict the resource requirement. This has enabled us to stay updated with the latest trends and technology advancements and make better informed decisions. With regard to cost of ownership, Skedulos pricing plans are quite reasonable and offer good value. The system allows us to ensure operational efficiency with low investments and therefore, is definitely worth investing in. To wrap up, Im writing this review to recommend Skedulo for anyone looking for a comprehensive field service management system. I rate it 4.5/5 for its futuristic use cases and cost of ownership.
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Buyer, SME Company
Apr 20, 2023
Ive been using Skedulos Field Service Management offerings for the past year, and have been highly impressed with their customer service and cost savings. The system integrations have been invaluable in quickly setting up new projects and keeping customers engaged. Skedulo also offers an efficient customer service team, which promptly responds to our customers queries, allowing us to maintain a positive customer relationship. We have also benefited from Skedulos system automation capabilities, as it has enabled us to quickly configure and deploy tasks and improve performance while reducing costs. Furthermore, their automated notification system has kept customers informed of the status of their projects, which has helped us to address any issues that arise. I am incredibly satisfied with Skedulos Field Service Management offerings and would highly recommend them to other customer success professionals. I rate them 5/5 stars.
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Buyer, North America Mid Market Company
Apr 20, 2023
4 I recently used the Skedulo Field Service Management offering and was honestly blown away. It has completely replaced our manual filing system and managed to reduce inefficiencies by a big margin. The automated schedules and digital mapping system are top-notch and incredibly intuitive for even our less tech-savvy staff members. In addition, the interoperability and integration with other applications makes it easy to handle multiple operations. And the design is beautiful and professional. Given how well the Skedulo Field Service Management offering works, we would definitely give it a 9 out of 10 rating.
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Buyer, UK Company
Apr 19, 2023
Review 5 - Product Reliability I recently had a chance to use Skedulos Field Service Management offering and I found the level of reliability to be quite impressive. Its been designed to efficiently track and manage resource and task assignments within a field service context and I would say that all of the features that I tested worked exactly as expected. I found the overall field service management solution provided by Skedulo to be rock solid, allowing us to streamline our service operations without any major issues. I was able to easily plan appointments around our technicians individual workloads and maintain the optimum level of productivity. I can confidently say that Skedulos offering has definitely help improved our field service management process and its reliability has been paramount. I would rate this softwares product reliability as 5 stars out of 5.
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Buyer, North America Mid Market Company
Apr 19, 2023
Review 1 - Interoperability and integration I had the pleasure of using Skedulos Field Service Management Offering for two months now, and I think Ive found the extra value their platform offers when it comes to interoperability and integration. I needed to integrate multiple services from different providers and Skedulo allowed me to do this using an intuitive workflow which really streamlined the ordering and integration process. Its software was designed so that it could communicate seamlessly with these third-party integrations, and this minimized manual labor and allowed me to quickly move data between apps. The customer support staff was especially helpful, as they provided me with step-by-step instructions on how to set up the integrations, as well as answering any of my questions with great detail. Skedulo even offers pre-built integrations for almost any software. I highly recommend Skedulos Field Service Management Offering for its interoperability and integration capabilities. Rating: 5/5
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Buyer, North America Mid Market Company
Apr 19, 2023
3. Skedulos Field Service Management has been a tremendous help for our Research and Development Department in managing our Field Services efficiently. The software is packed with features such as job scheduling, tracking, asset tracking, customer feedback forms, and automated notifications to customers. The software has enabled us to easily manage our service visits and get a better understanding of our field services. The automated job allocations process provided by the software also help us save time and reduces the lead time for jobs. Moreover, the system also helps us track the progress of our teams in real-time, which makes it easier to manage and monitor their work. The great thing about Skedulo is its flexibility. We can customise the features to meet the specific requirements of our organisation and the use of our resources. And with the help of its geofencing technology, we can track our resources and check their actual locations. Overall, Skedulo is undoubtedly a great value for money when it comes to efficient Field Service management and even customer experience.Rating: 8.5/10
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Buyer, Asia Pacific Mid Market Company
Apr 18, 2023
My experience in utilizing Skedulos field service management has been an absolute pleasure. Skedulo takes their technology stack to the next level with their mobile and web capabilities, which are perfect for customer service teams. Geofencing and notifications make it easy to keep customers aware of their technicians location and progress. At the same time, Skedulo provides a really simple and user friendly interface when managing customer records and tracking customer interactions. For me, this was essential as it provided a really smooth flow in terms of customer service operations. All in all, I believe that Skedulos field service management solutions would be an invaluable asset to any customer service team. With their use of advanced technologies and ease of use, I believe theyd be a great fit. Id rate them an 8/10 for their innovations and great customer experience.
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Buyer, UK Mid Market Company
Apr 18, 2023
Product Performance: The performance of Skedulos Field Service Management offering is exceptional. Its automated optimization of resources allows us to maximize efficiency and quickly plan tasks based on forecasts. Also, the automated scheduling and notifications system makes it incredibly easy to track the progress of jobs on the go, ensuring the highest level of customer satisfaction. Furthermore, the automated invoicing and payments system helps streamline the entire billing process. In my opinion, Id rate the performance of Skedulos Field Service Management offering 10 out of 10.
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Buyer, North America SME Company
Apr 18, 2023
The field service management solutions that Skedulo offers are truly wonderful. I have been very impressed with its interoperability and integration capabilities and its ability to support futuristic use cases. Its API is robust and allows for easy integration into existing solutions and systems. Additionally, it provides a great platform for implementing new solutions, such as AI-powered automation. The customer service experience has been completely upgraded since I started using Skedulo, and I am very pleased with it. I would give its interoperability and integration capabilities 8/10, and its ability to support futuristic use cases 9/10. Review 4:
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Buyer, North America Mid Market Company
Apr 18, 2023
As a business head of a large conglomerate unit, I recently decided to implement Skedulos Field Service Management offerings and I must admit that I am quite pleased with the results. From the start, Skedulo was very attentive and helpful with their customer service. We had a dedicated Account Manager assigned to us who provided step-by-step instructions, answered all our questions, and provided detailed explanations throughout the transition. The system itself is very modern and efficient, with cutting edge features and futuristic use cases. We have been able to leverage the AI-driven scheduling algorithms to assign tasks to technicians more accurately, which has greatly increased our productivity. The online tools are also quite useful and allow us to monitor our teams performance in a much more efficient manner. Since implementing Skedulos Field Service Management system, my business has experienced a huge transformation and our operations are now running much more smoothly. I am very satisfied with their offerings and I would highly recommend them to anyone looking for a complete and advanced solution. I give Skedulos Field Service Management a 5/5 rating for excellent customer service and supporting future-proof use cases.
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Buyer, UK Company
Apr 17, 2023
#4: I am a small business owner who relies on Skedulos Field Service Management system. It has increased my efficiency significantly. Not only is the platform incredibly user-friendly, but it also offers automated appointment reminders, and the ability to integrate with other existing platforms. All of this has led to a streamlined workflow that has been much less stressful and far more productive. Overall, I am very satisfied with the product and would highly recommend it. In terms of ease of use, Skedulos Field Service Management platform gets a rating of 5 stars from me and for interoperability and integration, I give it another 5 stars as I have had no issues with any synchronization.
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Buyer, UK Company
Apr 17, 2023
Review 4 - Supporting futuristic use cases: While I have had great experience with Skedulos field management offerings, the standout aspect is their commitment to providing features that support futuristic use cases. The environment they operate in is highly dynamic, and within this, they have introduced some interesting features. For example, predictive analytics give us an insight into customer patterns, and help us be adequately prepared for potential situations. This has allowed us to improve customer experience significantly. Furthermore, automated scheduling makes sure that tasks are allocated equally amongst field staff and keeps operations running smoothly. Highly recommend for senior managers looking to create a highly efficient team.
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Buyer, UK Company
Apr 16, 2023
I am working as an Engineering manager in a manufacturing company and I recently decided to switch to Skedulos Field Service Management solutions. Its only been three months since we are using it, but I must mention that the way it has streamlines our day to day operations is quite remarkable. From on-demand booking to integrated scheduling and complete payroll management, we can manage it all from a single platform. Though the interface took a bit of time to get used to, their customer service was really helpful and now I am more than confident about using their solutions. The most exciting part for me was that this system supports futuristic use cases so we can plan for scaled up operations without worrying about the back end. All in all, Skedulos Field Service Management solutions offer great value for money, so I would rate them 8/10. 2.
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Buyer, UK Company
Apr 16, 2023
Skedulos Field Service Management solutions supply an ideal platform for streamlining our processes in my organization. We got the user interface up and running in no time with the help of their responsive customer service. We were on the lookout for a system that offers integrated asset management and job optimization, and Skedulo delivered up to our expectations. I was also quite impressed by the fact that it supports futuristic use cases that can possibly help us develop these processes further. While the pricing can use some tweaking, I would still give Skedulos Field Service Management solutions a 7.5/10.
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Buyer, Asia Pacific Company
Apr 15, 2023
2.If you are looking for an innovative, cost-effective Field Service Management, I would highly recommend Skedulo. This software has allowed our procurement team to better manage resources, analyse data and to understand our field operations. Its easy to set up job schedules, re-allocate resources, access historical data and use the reporting functions to obtain insights. Whats more, the mobile application makes field service management simple for technicians. What I also like about Skedulo is their use of next-generation technologies, such as Artificial Intelligence (AI) for predictive maintenance and analytics. I would rate them 4 out of 5 for overall service, use of technology and cost of ownership.
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Buyer, Europe Company
Apr 15, 2023
Review 1 - Product Reliability I have been extremely satisfied with the reliability of Skedulos Field Service Management offering. In particular, Ive been impressed with the way it seamlessly connects to our companys existing systems. Each task is tracked in real-time, meaning our employees know exactly what they need to do and when, no matter their current location or the tasks details. This makes it easier for us to staff the right people in the right places. Its been a huge time saver, and made the whole process of managing our field service much more efficient and reliable. Id rate the products reliability as a 9/10.
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Buyer, Asia Pacific Mid Market Company
Apr 15, 2023
#3 Customer Success representatives like myself are always on the lookout for the perfect tool to help our clients manage their field service teams safely and efficiently. Skedulos field service management offering stands as a leader of the pack - and its easy to see why. First and foremost, Skedulos product vision is clearly defined - they understand the importance of simplifying operations and managing teams properly, and have designed their software accordingly. Quick deployment, resource-based scheduling and real-time visibility into operations assure customers complete control of their daily operations. Moreover, the features that Skedulo provides make it stand out from the crowd of other field service software. In-app mobile job scheduling allows for quick communication between teams and makes sure that tasks are completed on time. Furthermore, automated dispatch and route optimization capabilities are invaluable tools in improving efficiency. Lastly, the ease of use of the platform is highly commendable - onboarding customers runs smoothly and the UI is extremely user-friendly. In a nutshell, Skedulo is a great field service management offering. Its product vision, feature set and ease of use make it invaluable in simplifying operations, managing teams and running a successful business. Id rate it an 8/10, solidifying its place as a leader in the field service industry.
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Buyer, Europe Company
Apr 14, 2023
3. When evaluating software that can help with my companys field service management, I felt confident in choosing Skedulo. Its product features are top-notch, making it easy to schedule, dispatch, report, and invoice. Specifically, the reporting feature provides me with incredible data summaries that I can quickly and easily understand. The invoicing feature also provides a direct link to our accounting system and makes processing payments a breeze. And, the customer support team answers immediately if I ever encounter any problems or have any questions. I especially appreciate the product vision of providing cost-effective solutions without sacrificing quality. Overall, the Skedulos Field Service Management offering has been a great choice for me and my organization and has definitely lived up to my expectations. For these reasons, I give Skedulo a 5/5-star rating.
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Buyer, UK Company
Apr 14, 2023
1) As an engineering manager, I have been using Skedulo as my Field Service Management for the past couple of months and it has been a great experience. The scheduling and dispatch functions are quick and intuitive, so its easy to keep track of employees in the field. The ability to customize the dispatching process with profile-based infrastructure allows us to easily tailor the system to the requirements of our organization. Additionally, Skedulos built-in customer relationship management tools help us connect with our customers efficiently. The features are reliable and robust, and the platform has proven to be extremely reliable. In terms of value for money and cost of ownership, Skedulo is a great option for any organization. The pricing plans available fit a wide range of budgets, so its easy to find one that fits. The customer support team is prompt and helpful, which gives us peace of mind that our problems will be addressed in a timely manner. All in all, I highly recommend Skedulo as a Field Service Management. Rating: 9/10.
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Buyer, UK Mid Market Company
Apr 14, 2023
Review 3 : I recently had the chance to review Skedulos Field Service Management offerings, and I am pleased to report that they are an excellent choice. I found the user interface to be particularly intuitive, making it easy for even less tech-savvy workers to succeed. I also found the cost of ownership attractive; Skedulo is more affordable than some of the other systems we looked at, and its easily scalable as our needs grow. The integration of existing systems is especially handy. We didnt have to rely on Skedulo to do everything; we were able to pull in existing tools and still take advantage of the features this system offers. I also found that Skedulos platform is a great choice for companies just starting out; its easy to use and cost-effective. To sum up, Skedulos Field Service Management offerings are a great choice. I rate it 9 out of 10 for its great integration of existing systems and cost of ownership.
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Buyer, UK Mid Market Company
Apr 12, 2023
Review #3 Having worked with many field service platforms over my tenure in the industry, I was pleasantly surprised by the ease and intuitiveness of Skedulo. With it, I was able to quickly and accurately schedule and dispatch technicians in real time, and utilize its powerful artifical intelligence-based features. The fact that I was able to do all of this without being tech-savvy or having any prior experience was a clear testament to just how user-friendly this platform is. Another aspect which stands out is their customer service. Not only do they have extensive knowledge of the features their platform offers, but they are also really friendly and patient. They take the time to understand your problems, and always make sure that it is addressed in a prompt and efficient manner. They also stay ahead of the competition, with regular updates and new features to keep the platform fresh and relevant. Overall, I can confidently say that Skedulo is one of the best field service management platforms on the market. Its user-friendly interface and reliable customer service make it a great choice for anyone, from complete novices to experienced veterans. Rating 10/10.
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Buyer, North America Mid Market Company
Apr 12, 2023
3. After searching for the right field service management tool, I have to say that Skedulos Field Service Management solution has been a great addition to our team. With it, we can now automate assignments and job scheduling, have dynamic job tracking and real-time access to dashboards. I especially appreciate the ability to customise user settings and set up instant alerts for different thresholds. On top of that, Skedulos Field Service Management solution is competitively priced and offers excellent value for money. Cost of ownership is relatively low compared to other solutions in the market, resulting in increased savings for the team. All things considered, I would rate Skedulo Field Service Management 4.8 stars for its value for money and cost of ownership.
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Buyer, North America Mid Market Company
Apr 11, 2023
I wanted to share my experience with Skedulos Field Service Management offerings, as its been an excellent investment for us. The system integrations have made a huge difference and have allowed us to quickly launch new projects and keep our customers engaged. Skedulo also offers an incredibly fast and reliable customer service department, helping us address customer issues and provide solutions quickly. Furthermore, Skedulos system automation capabilities have substantially improved our operational performance while reducing operational costs. Additionally, their automated notification systems have enabled us to keep our customers informed and respond to any issues that arise in a timely manner. Overall, working with Skedulo has been an extremely positive experience. Despite the fact that the cost of ownership is relatively low, the quality of the Field Service Management offerings is excellent. I am comfortable in giving them a rating of 5/5 stars.
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Buyer, UK Company
Apr 11, 2023
Review2 We recently looked at different Field Service Management offerings, and decided to go with Skedulo for our engineering team. We are grateful for having made the right choice. Skedulos intuitive user interface and mobile scheduling has enabled us to provide exceptional customer service. It is easy to book, assign and track jobs, giving us substantial flexibility when dealing with customer demands. Moreover, the AI-assisted scheduling capabilities, predictive analytics, and predictive capacity forecasting helps to anticipate disruptions before they happen, helping to minimize any delays in service. Skedulos system is easy to customize and user friendly, minimizing the learning curves for our staff, who are able to quickly grasp how to use the software. I give Skedulo 5 stars for customer service, and for their commitment to always listen to feedback and continuously improve their product. The level of support we have received has been amazing, and their team is always eager to help and able to provide fast turnaround times. We are very pleased with Skedulos Field Service Management and the impact it has had on our engineering team.
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Buyer, SME Company
Apr 11, 2023
Ive been thoroughly impressed with the power of Skedulos field service management solutions for our customer service team. With their innovative tech stack, its simple to leverage mobile and web capabilities to keep customers up to date on the progress of our service providers. The geofencing and notifications they leverage only helps in making sure that our customers have a clear understanding of what their technician or engineer is up to. At the same time, Skedulos field service management solutions are quite easy to use and understand. For me as a senior manager, that was essential as it made it easier for us to navigate customer records and keep track of all customer interactions. I would definitely recommend Skedulo for any customer service team. With their revolutionary use of technology and simple user experience, I believe theyd be of immense help for most customer service teams. Id rate them 8/10 for their next gen tech stack and their excellent customer experience.
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Buyer, Asia Pacific Company
Apr 11, 2023
Im excited to give a 5/5 rating to Skedulos Field Service Management solution. We immediately saw a difference in our workflow in the couple of months that weve been using it. It has helped us keep better track of resources, track customer history and preferences, and develop more efficient operations. The deployment support was incredibly robust, and they were able to integrate with our existing systems quickly. We also found it incredibly easy to set up job sites and organize them with relevant information and data. This allowed us to create better forecasts and archiving systems for tracking them. The product quality has been great as well. Weve taken full advantage of the service routing elements, enabling us to make sure that the right technicians are getting assigned to jobs. The platform pre-schedules the most qualified person based on their availability and skills. This ensures that we are getting the most out of our workers and not wasting time with unnecessary delays. Skedulos Field Service Management solution has quickly become a vital tool for our organization. We have seen a major uptick in our efficiency, quality, and customer service levels. The deployment support and product quality are second to none in the industry. Highly recommended.
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Buyer, Asia Pacific Mid Market Company
Apr 10, 2023
Review #4 As an industry veteran, I have had the pleasure of using a variety of different field service management platforms. Out of all of them, Skedulo has definitely been one of the best in terms of user experience and features. Its scheduling and dispatching features, in particular, are incredibly useful and easy to use. Additionally, it also allows users to track down a technicians location in real time, making it perfect for any size of business. The customer service team at Skedulo is also highly professional and experienced. Not only did they take their time to show me how to get the most out of the platforms features, but they were also constantly upgrading the software and pushing out new updates. This ensures that the platform is always up to date and meeting the needs of both current and future users. In conclusion, I would highly recommend Skedulo to anyone looking for a reliable and user-friendly field service management platform. Its user interface is easy to use, and its customer service team is both knowledgeable and helpful. Rating 10/10.
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Buyer, UK Company
Apr 09, 2023
Skedulo - Cost of Ownership and Ease of Use I have been using Skedulo as our Field Service Management and have been quite pleased with the cost of ownership and ease of use. The cost was completely reasonable and we have seen the ROI within the first few months of implementing the software. Skedulo is cloud-based, so it was easy and fast to get up and running. The software is designed with a user-friendly interface and has all the features we need for managing our field service operations. The integration with our existing systems was very smooth and requires minimal effort. We are able to easily automate tasks, such as notification and appointment scheduling, so our teams can focus on providing the best service to our customers. We can easily track and monitor our field operations from a single unified platform. The customer support we received from Skedulo was excellent and knowledgeable. They answered all our questions and were always available to assist us. They continue to support us and guide us every step of the way. We can confidently say that we have had a great experience with Skedulo when it comes to cost of ownership and ease of use. I would recommend Skedulo to anyone looking for an easy to use and cost-effective Field Service Management. I give it a 4 out of 5 stars.
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Buyer, Europe Company
Apr 09, 2023
Rating: 1.5/ 5 I think that Skedulos interoperability and integration capabilities can best be described as limited. Whenever we try to connect the software to other tools and platforms, it has been a struggle. We have had to manually spend a lot of time and effort to make them work together and this has been a rather irritating and laborious process. The automation of this process is not a complete option either, which has been a major frustration for us. Overall, I cannot appreciate the lack of integration that Skedulo provides and would not recommend it to other users.
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Buyer, UK Company
Apr 09, 2023
Review #2 We recently switched from our old service management software to Skedulos Field Service Management solution and couldnt be happier. We are amazed by Skedulos predictive scheduling algorithms, which automatically adjust for unexpected delays or changes in the customers schedule, allowing our field service team to be more efficient and accurate with their time management. Additionally, with its automated workflows, we are able to quickly delegate tasks to each individual technician while providing real-time updates to customers. Skedulo also offers a wide variety of integrations with other services, giving us the flexibility to customize our setup. The product vision behind Skedulo is forward-thinking, and we are happy with feature set and its easy-to-navigate system. I would rate the product a 4.8 out of 5 for its product vision, features, and ease of use.
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Buyer, Asia Pacific Company
Apr 08, 2023
4.Weve been using Skedulos field service management product for several months now and its been a great fit for our mid-market company. The quality and reliability of the product has been excellent, and we found it incredibly easy to set up and implement. Their customer service team is also top-notch and was extremely helpful in answering all our questions. Weve seen a major increase in efficiency, productivity, and profitability in our operations since integrating the software, and their reporting features have given us a better look at our service performance and customer satisfaction. Weve been so pleased with the product that we would highly recommend it to other mid-market companies. Rating 5/5
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Buyer, North America Mid Market Company
Apr 08, 2023
# Review 3: Ive been using Skedulos Field Service Management offering for about 3 months now and I have to say Im impressed! As a Project Manager, I find the software incredibly useful, since it makes the job of managing teams, projects and operations so much easier. The product features I like the most are its ability to capture time and memory, as well as its integration with multiple cloud-based apps. Im also a big fan of the automation features in the software, which make it much easier to manage tasks and stay organized. Id rate this product 9/10 for its ease of use, great product features and innovative product design.
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Buyer, UK Company
Apr 08, 2023
Review 4 (Ease of Use) In my opinion, Skedulo is relatively easy to use for a Field Service Management. The UI is intuitive and requires minimal training for operators to familiarize themselves with the platform. I particularly appreciate the way Skedulo allows users to access all the features from a centralized dashboard, making it fairly straightforward to create jobs and manage tasks. The documentation is also quite comprehensive and features helpful guides to get you up and running in no time. However, some of the features are a bit cumbersome to use and may require the help of an IT specialist. I rate Skedulo a 4/5 for ease of use.
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Buyer, North America Mid Market Company
Apr 07, 2023
Review5 My engineering team recently began using Skedulos Field Service Management, and the transition has been nothing short of amazing. The software provides exceptional tools for customer service, allowing us to efficiently book, assign and track jobs. The AI-assisted scheduling capabilities and predictive analytics capabilities are essential for anticipating any potential disruptions. The customer service provided by Skedulo is excellent. Their team is always eager to help and listens to our feedback. They act quickly on our questions and inquiries, which has been much appreciated. I would give Skedulos Field Service Management 5 stars. It has allowed us to provide great customer service and increase our efficiency. We highly recommend it to any business looking for an effective tool.
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Buyer, North America Mid Market Company
Apr 07, 2023
Ive been using Skedulo to manage my companys field service over the past year and Ive been really impressed with the features it offers. One thing I really appreciate about Skedulo is the interoperability and integration it provides for all the systems I use. It interfaces seamlessly with our existing systems and allows for the improvement of existing processes. Additionally, its really great for supporting futuristic use cases, which can be a challenge due to their traditionally limited resources. Skedulo is able to support these scenarios without any difficulty and allow for a much better experience. I give interoperability and integration 9/10 and I rate its ability to support futuristic use cases 8/10. Review 3:
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Buyer, Asia Pacific Company
Apr 06, 2023
Skedulo: Cost of Ownership Ive used Skedulos software for a while now as our primary field service management system and I have to say that overall, the cost of ownership is quite reasonable. The software itself doesnt have a steep learning curve, which makes it easier to implement and manage. They also offer customer support and training, which is very helpful. Additionally, the pricing plans available fit our budget, so thats a plus. Overall, the cost of ownership for Skedulo is reasonable. Id give it 4/5 stars.
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Buyer, UK Mid Market Company
Apr 06, 2023
As a Procurement Manager, I recently made a decision to move our Field Service Management offering over to Skedulo. After almost a year with them, Im more than satisfied with the results. The cost of ownership was much less than I expected, giving us a nice ROI right off the bat. Plus, the product vision was very comprehensive and well thought-out, giving us a sense of confidence in the product. And the features were well designed and filled with value; far more than I had imagined. The automation capabilities were also a huge plus, saving us time in quickly scheduling and assigning field work. This allowed us to more accurately plan our workloads thanks to the real-time analytics from their in-app reporting. Additionally, customer experience has seen a big boost due to Skedulos proactive approach to customer service. Response times for customer queries have been greatly reduced and technicians now have an easier job. The one downside I noticed is the lacking integration with third-party applications. This part of the system isnt quite up to par, which can make part of the work more tedious. But all things considered, Im still 100% pleased with Skedulos Field Service Management offering, and Id highly recommend it to any company. 10 out of 10.
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Buyer, UK Company
Apr 06, 2023
4 Having used Skedulos Field Service Management (FSM) solutions for a few months now, I can safely say they are the best in the market. They are extremely cost-effective and reliable, something which I find crucial in the FSM space. Their pricing model is also very well thought out, helping us to ensure we are only buying what we actually need. The customer service team has been really helpful as well. Whenever Ive had issues, its been awesome to receive a response within hours! This responsiveness to customer needs has no doubt been instrumental in our success with Skedulos FSM. Overall, Id rate Skedulo 5 stars out of 5.
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Buyer, Asia Pacific Company
Apr 05, 2023
Review 5 Ive been a fan of Skedulo since it launched, especially because of its product vision and features which are essential for managing complex field service requirements. Skedulo has enabled our company to stay up to date with the latest trends in field service operations, allowing us to optimize the performance of each of our teams. In addition to its product vision and features, Skedulo also supports futuristic use cases. The machine learning capabilities have helped to anticipate the possible obstacles that can be faced during field operations and we can act accordingly to resolve them. The AI components also help us to identify potential errors and issues that can arise in operations before they happen. Moreover, Skedulos user friendly product features make it much easier to teach non technical employees how to navigate the platform. We can easily assign tasks and track the performance of individuals and also know who is where and when. I would rate Skedulo 4.9/5 for its product vision, features and futuristic use cases. Its certainly an incredible tool for managing field service operations, and Id definitely recommend it for conglomerates that need to manage complex field service requirements.
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Buyer, Asia Pacific Mid Market Company
Apr 05, 2023
Review 2 – Product Quality Skedulos Field Service Management offering also does a great job of improving the overall quality of our field service operations. The intuitive user interface allows for employees to gain a better understanding of the companys needs and goals, and makes it simpler for them to complete tasks accurately. Weve also seen a decrease in the number of errors due to improved accuracy and understanding, which has certainly been a plus. I would rate the products quality as a 8.5/10.
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Buyer, UK Mid Market Company
Apr 05, 2023
Review 5 (Cost of ownership): I recently started using Skedulos Field Service Management offerings and Im absolutely amazed at how cost-efficient they are. Even though they offer features and scalability usually found in more expensive solutions, the overall cost is much lower than what Id expect. This has allowed me to operate my business at a much lower cost than expected, while still providing my customers with a great experience and the features they need. I give Skedulos cost of ownership a full 5/5 stars.
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Buyer, UK Mid Market Company
Apr 04, 2023
5 Im not sure what I would do without Skedulos Field Service Management (FSM) solutions. They are incredibly affordable and user-friendly, allowing us to cast a wide net and reach customers across the globe. Skedulo also offers a range of customizable features, enabling us to tailor FSM to our exact needs and specifications. Furthermore, the customer service team is always on-hand when needed. Every response Ive received has been prompt and knowledgeable - something that I hold in high regard. Considering all these factors, Skedulos FSM comes highly recommended from me. Id rate their product 4.7 stars out of 5.
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Buyer, UK Company
Apr 04, 2023
Skedulo Field Service Management 3 - Deployment Im also pleased with how quickly we were able to deploy Skedulo within our engineering team. We implemented the software in a few days and our operations have improved significantly because of it. We can easily identify our technicians availability and coordinate them with the required tasks quickly and efficiently. Our engineers also get notifications when their task list changes. We have fewer delays, better prioritization and efficient overall operations. Its been an incredible experience. Rating: 5/5
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Buyer, SME Company
Apr 03, 2023
Review 1 on Product Quality I recently implemented Skedulos field service management offering for my mid-market company. Overall, I must say the product quality is top notch. The thing that amazed me the most is that the technology platform and comprehensive feature set have allowed us to automate our operations seamlessly. It is great for scheduling routes and managing jobs, and we can easily monitor the progress of all of our field service personnel in real-time. Skedulo also offers user-friendly and interactive mobile apps for both our customers and employees, making them more engaged and informed. The job dispatch system, in particular, greatly caters to our customers needs and allows our clients to get real-time notifications of job completion, while also allowing our personnel to allocate appropriate resources to the job. All in all, I would say the product quality is great, and I can confidently rate it 8/10.
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Buyer, UK Company
Apr 03, 2023
Review 4: Skedulos Field Service Management (FSM) offerings have been a great game changer for our engineering team. We are an international engineering firm that requires an intuitive and comprehensive FSM platform to deliver customer satisfaction. And Skedulo has delivered. Not only is the interface easy to use, but the product vision and supporting futuristic use cases are incredibly appealing. We appreciate all the features that are available to us, especially the ability to access services from anywhere in the world due to the cloud-based architecture. The analytics incorporated in the platform gives us insight into job progress, staff availability and inventory management to ensure everything is running smoothly. Additionally, customer service is a big priority for us, and the team at Skedulo never fails to deliver. Every request is treated with care, and the customer service reps are very knowledgeable and accommodating. The list of APIs and custom solutions offered by Skedulo has proven to be invaluable for helping us find the tools that work best for our exact needs. All in all, we could not be more pleased with Skedulos FSM product. Our engineering team is currently very satisfied with the results, and we look forward to continued success with this platform. 10/10!
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Buyer, UK Company
Apr 03, 2023
factor Review #1 on Interoperability and integration I recently tested Skedulos Field Service Management offering for my small business. We are a home services company that does towing and repairs, maintains property equipments, appliances and so on. The first thing I was impressed with was how securely and seamlessly it integrates with third-party services via APIs. We have a great suite of partners and suppliers that we have to interact with and Skedulo not only made that integration seamless but also provided us with ease of access and excellent compatibility. The data transfer between our three core partners was all done quickly, securely and with minimal effort. Plus, what was particularly useful was the ability to create automated workflows for recurring tasks for our business operations. Overall, 9 out of 10 on the scale of interoperability and integration.
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Buyer, UK Company
Apr 02, 2023
As a Woman Leader in the Customer Success world, I have found it invaluable to have a reliable Field Service Management software at my teams fingertips. Skedulos Field Service Management offering is one of the most comprehensive and user-friendly products Ive been able to work with. Skedulo has an easy to use dashboard that allows even a novice user the ability to intuitively access and manipulate data, take notes, view customer history and more. I have found their software to be exceptionally user-friendly and the customer service team is always more than willing to help, even with the most complicated scenarios. Overall, I rate Skedulos Field Service Management offering a 9 out of 10. The product vision is truly remarkable and they have thought of every detail necessary to make this service truly outstanding. In addition, their product features are top notch, with all the bells and whistles necessary to customize the service to meet our teams individual needs. The customer service team is top notch, always willing to go the extra mile to ensure that we are getting the most out of our service. I am so happy with the choice we made to go with Skedulos Field Service Management offering and think that it is by far the best option on the market for providing an intuitive, user-friendly software for our field service teams.
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Buyer, North America Mid Market Company
Apr 02, 2023
Review 5 - Interoperability and integration: My team and I have been using Skedulo for the past few months, and the most impressive aspect has been their interoperability and integration capabilities. It seamlessly connects with our existing platforms and applications, allowing us to move data from one to the other quickly and reliably. The system also conveniently allows us to access customer profiles across different applications. This eliminates the need for manual coordination of data, saving us a lot of time and effort. Overall, we have found that the quality of their integration and interoperability is what sets Skedulo apart from other software of its kind. Highly recommended for senior managers looking for a reliable integrated solution.
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Buyer, Asia Pacific Mid Market Company
Apr 01, 2023
Skedulo is a superb software for those who plan to manage their field service operations. Ive been using their software for a few months now and Im pleased to report a mostly positive experience. Ive found the customer service to be very helpful and responsive, providing solutions to any technical issues I may have. Whats more, they also provide an impressive customer forum with various topics that provide additional help and resources. The value for money is great as well. Ive been able to take full advantage of their software features, such as the drag and drop system for tracking my workers and the cloud-based platform for accessing the system no matter where I am. The flexibility and ease of use of the Skedulo software is certainly impressive and something I appreciate. Im particularly pleased with the ability to get insight into my field service operations. This is great for getting an overview of the health of my organization, which allows me to make the necessary improvements to customer service and the overall service delivery. Id give the software 4 and a half stars out of 5, since the customer service and value for money are top-notch, making it an incredibly useful tool for field service management. There is also a helpful variety of features, such as the drag and drop feature, cloud-based platform and the ability to track staff performance, making this an ideal software to use. In conclusion, Im very satisfied with my experience of Skedulo for managing my field service operations. Its great to have the customer service, value for money and features that this software offers. Highly recommended to anyone looking for a field service management solution.
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Buyer, North America Mid Market Company
Apr 01, 2023
The Skedulo software for field service management is an excellent tool to have on hand. As a professional in the field, I can attest that its definitely one of the best software solutions available. The customer service is outstanding with an extremely fast response time and helpful customer forums whenever I need assistance. Im very pleased with the value for money it offers. The features are easy to understand, intuitive and very convenient. The drag and drop feature makes tracking staff performance a breeze and the cloud-based system makes it accessible from almost any location. The insight it provides about the health of the organization is invaluable. Im able to make the necessary improvements to customer service delivery, enabling me to stay competitive within the industry. I dont hesitate to rate the software a 4.5 out of 5 stars. The customer service is great and the value for money is excellent with features that make field service operations simple and efficient. In conclusion, Im very satisfied with the software and highly recommend it to anyone looking for a comprehensive solution for field service management. The customer service and value for money are excellent and the features are incredibly helpful. Highly recommended!
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Buyer, Asia Pacific Mid Market Company
Apr 01, 2023
4. Skedulos Field Service Management has been a game changer for customer success operations. Their powerful suite of customer service capabilities makes it easy to automate customer service management and increase efficiency. Skedulos algorithms help to generate consistent and accurate customer service forecasts, enabling a proactive approach to customer success operations. The platform also offers a wide variety of customizability options and pricing packages to fit any teams budget. Overall, Skedulos Field Service Management is an excellent choice for rapidly growing teams looking for a comprehensive customer success solution. Rating: 4.5/5
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Buyer, UK Company
Apr 01, 2023
I recently had the pleasure of trying out Skedulo Field Service Management and wanted to share my thoughts on it. Immediately after starting to use it, I noticed how user-friendly it was and how efficient it was in managing my staff and operations. Additionally, I was quite pleased with the customer service, as I was able to get helpful and timely responses on every call I made. Moreover, the cost of ownership was quite manageable, as well. One of the features I found to be most helpful was the ability to create and manage schedules for my field service staff. This made it incredibly easy for me to assign tasks and make sure that each staff member had their tasks for the day. Additionally, I was also able to generate reports from the data I collected from this software which proved to be extremely valuable in terms of making decisions for my business. Overall, I am more than satisfied with the Skedulo Field Service Management. The customer service and cost of ownership are top-notch, and the features it provides make it incredibly helpful in managing my staff operations. I give Skedulo a 5/5 rating.
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Buyer, SME Company
Apr 01, 2023
Ive tried out several different Field Service Management providers over the past five years, and Id say Skedulos the best one Ive used. My rating for them would be 9.5 out of 10 . I`m totally sold on the customer service and product vision, and the product features are top notch. Skedulos customer service team is exemplary. Ive received help within minutes, and theyve been friendly and knowledgeable each time Ive contacted them. Listening to customer feedback is also a priority for them, and it shows in their product vision. The minor changes theyve made since I started to use the service have definitely been customer-centric. The product features on Skedulos Field Service Management offerings are fantastic. Scheduling has never been easier the mobile app is great, providing access to all the necessary client information with just a few clicks. Ive also found it extremely easy to contact my crew quickly and take stock of the progress made. In short, Id highly recommend Skedulos Field Service Management offerings to anyone in the industry. Their customer service is outstanding, and the product vision is customer-centric. In addition, I havent been able to find a more user-friendly product with as many features.
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Buyer, Europe Company
Mar 31, 2023
Review #5 We have been using Skedulos Field Service Management solution for the last few months and are very happy with the results. Every member of our team is impressed with the time-saving features, such as automated workflows, and we find the customer service highly responsive. The product vision behind Skedulo is also forward-thinking and ambitious, and the feature set is comprehensive and easy-to use. We are particularly drawn to the predictive scheduling algorithms, which help us prioritize tasks, as well as the real-time updates that give us and our customers greater visibility. We would rate the product a 4.9 out of 5 for its product vision, features, and ease of use.
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Buyer, UK Company
Mar 31, 2023
Review 5: Skedulo used as Field Service Management It has been a few months since I started using Skedulo to manage my field service operations and it is one of the best decisions I ever made. The software is comprehensive, user-friendly and packed with great features. Its most attractive point for me is the next-gen technology it has which helps to reduce costs without compromising the quality of service and features. I also find the web-based scheduler user-friendly and helpful, as it helps to quickly view, assign, and create appointments when sorting through large customer data. And the mobile app makes customer management easier, enabling us to monitor customer attendance, feedback and surveys on the go. Additionally, the cost of ownership of Skedulo is quite reasonable, making it well worth the investment. Its easy to deploy and manage, so its ideal for small and medium-sized businesses. Overall, I must say Im having a great experience with Skedulo and I highly recommend it! Experiences rating: 5/5
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Buyer, North America SME Company
Mar 31, 2023
Review 3: Im the Director of a multinational company, and I recently chose Skedulo as our FSM software. So far, I have to say that the implementation and transition has been seamless. Skedulo offers a range of futuristic features that have helped my teams remain organized and productive. The drag and drop job board is a key feature here, enabling us to easily and quickly assign tasks to the right resources. The AI-powered capabilities have been a great addition - it has helped my teams use predictive analytics to anticipate customer needs and requirements more accurately. The customer service provided by Skedulo is also very good. The ability to facilitate direct communication with customers is great, helping to provide customers with the best possible experience. In addition, the feedback collected after the job is complete provides valuable data back, where I can identify trends, measure performance and progress. I think Skedulo scores an impressive 4.75 out of 5 for its support of futuristic use cases and customer service.
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Buyer, UK Company
Mar 31, 2023
Review 5 (Overall): Skedulos Field Service Management offering is top-notch and Im pleased to report that its delivered exactly what we were looking for. From its outstanding product quality to the exceptional deployment support, wed give it a thumbs up overall. Product quality has improved our efficiency and cost savings in a big way and deployment support has been very helpful in getting the system up and running. An overall rating of 5 stars and definitely recommended.
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Buyer, UK Mid Market Company
Mar 31, 2023
. Review #1 My company recently implemented Skedulos Field Service Management offerings, and we are thrilled with the outcome. With the ability to customize our use cases effortlessly, and with the comprehensive integration and interoperability capabilities, we are meeting organization-wide objectives faster and more efficiently! The overall user experience of the software was so smooth that our transition was quite seamless. Furthermore, the ability to support futuristic use cases was a welcomed surprise. We were able to easily upgrade our service provisioning capabilities and extend its reach to our teams and customers. The responsiveness of its design also allowed us to rapidly develop and deploy newer services on our digital platform. I would give Skedulos products a 4/5 rating due to certain issues with interoperability and integration. Although we experienced some challenges initially, a few more processes to support data tracking and monitoring could have been provided to ensure a reliable integration across different platforms. Overall, however, Im very impressed with Skedulos Field Service Management offerings. Its given us the tools we need to reach our goals faster and more effectively.
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Buyer, Asia Pacific Mid Market Company
Mar 31, 2023
Review 1: I rely on Skedulo to manage my small businesss field service activities, and I dont think I could do it without them. From the fleet management to keeping an organized and well-defined workflow, Skedulo has saved me time and money by automating many of the routine tasks that used to take me hours to complete manually. The customer service has been excellent, responding to any issues we have quickly and accurately. On top of that, Skedulo is highly cost-effective; for the level of service and budget, we simply cant complain. I give Skedulo a five-stars for value for money, and I highly recommend them.
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Buyer, SME Company
Mar 30, 2023
#2: As a small business owner, I chose Skedulos Field Service Management system to manage my service teams and am pleased to report that I made a great decision. The platform is incredibly user-friendly and has kept all of my incomplete tasks and customer information organized and streamlined. I love that I can customize the system for notification preferences and automated appointment reminders, saving me time and eliminating tedious manual processes. I have also had a great experience with the interoperability and integration capabilities of the system; I was easily able to sync the Skedulo platform with our existing platforms. Overall, I am very pleased with the product and would highly recommend it. The ease of use is a major plus and I give Skedulos Field Service Management platform 5 stars in that area. It also gets 5 stars for interoperability and integration as I have had no issues synchronizing our other platforms to the Skedulo system.
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Buyer, North America Mid Market Company
Mar 30, 2023
#1 As a Customer Success representative in the field service industry, Im always looking for the perfect tool to help my clients manage their business. Skedulo has proven to be the top choice due to its transformative field service management offering. I love Skedulos product vision. They truly understand the importance of properly managing field service operations, and their software is designed to make field service teams more organized and efficient. It offers quick deployment, flexible job scheduling, and real-time visibility into all operations, giving customers complete control of their daily operations. Skedulo also offers a number of features that make it stand out from other field service management software out there. Its in-app mobile job scheduling capabilities make it easier for my customers to communicate with their field technicians and ensure that theyre always on top of their game. It also offers powerful automated dispatch and route optimization to make sure that my clients always get their jobs done as quickly and efficiently as possible. What really sets Skedulo apart from the competition, however, is its ease of use. Im able to quickly onboard my customers, and they can start using the platform almost immediately. Plus, its intuitive UI and user-friendly design help users go through various tasks without any hassle. I have to say that Im definitely impressed with Skedulos field service management offering. Its a powerful and intuitive platform that my customers have found extremely useful in managing their daily operations. Id give it a 9/10 rating as it truly stands out from the crowd.
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Buyer, SME Company
Mar 30, 2023
Skedulos Field Service Management Offering – a Review by VP of Midmarket Company Ive been working in the IT service management industry for over 17 years and recently took some time off to evaluate the new solutions that have arisen due to technical advancements. I recently gave Skedulos Field Service Management offering a try and am really impressed by it. The USP of the product is the integration of it with Salesforce and its user interface. As a VP of Midmarket company, I was able to provide tech personnel with the ability to quickly and easily access customer information and manage assets in a real-time environment. With comprehensive field service management capabilities, the software allows users to manage customer meetings, dispatch capabilities, and job assignments also. Rating: 5/5 The reliability of the software is something to marvel. The AI-driven insights was able to provide me with real-time localized data that was essential in evaluating and making important predictions in terms of resources and capital investments. It also empowered my team to be agile and efficient way of providing service solutions. Rating: 4.9/5 The products unification with Dynamics365 has allowed us to evaluate and address customer service issues in a much more efficient manner. We were able to target and mentor our resources much faster and address customer service operations with agile automation. Rating: 5/5 The customer support provided by Skedulo has also been top-notch. The team had the ability to answer all of my queries in a knowledgeable and friendly manner. They were able to stay with us during problem resolution process and provide us with value solutions on a timely basis. Rating: 4.8/5 Overall I would have to say that Skedulos Field Service Management offering as extremely successful and innovative product. It not only offers industry-leading services and reliability, but also allows us to address customer service operations with convenience and agility. I would highly recommend this product to everyone looking for a reliable field service management setup. Rating: 5/5
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Buyer, North America SME Company
Mar 29, 2023
# For the past few years, Ive been happily working with Skedulo as my Field Service Management provider. Theres no denying that Skedulo is a great tool, especially when it comes to interoperability and integration. It links different kinds of mobile devices with ease and provides a reliable connection to other service software like payroll and billing. As much as Im impressed with the software, Im equally impressed with the customer service team of Skedulo. Their response times to my queries and problems have been extraordinary and can usually therefore resolve any issues almost instantly. For the level of customer service they provide, Skedulo deserves a 5-star rating.
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Buyer, North America SME Company
Mar 29, 2023
Review 5 – Product Reliability I have found Skedulos Field Service Management offering to be incredibly reliable. Everything works as intended and there hasnt been any major disruptions in service. This is of course very important when it comes to field service, as it can save time and money if jobs are conducted quickly and efficiently. Id rate the products reliability as a 9/10.
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Buyer, Asia Pacific Mid Market Company
Mar 28, 2023
Review1 I had the great pleasure of using Skedulo Field Service Management for my engineering team. In our business, providing top-notch customer service is paramount, and Skedulos mobile scheduling and dispatch tools allowed us to significantly streamline the process. Our customer service representatives were able to book, assign, and track jobs in real time allowing us to stay ahead of customer demand. Skedulo also allows us to anticipate any disruptions before they cause delays in services. The software offers predictive analytics and AI-assisted scheduling capabilities, which enabled us to plan our routes, manage resources, and book jobs around unforeseen events. We also took advantage of their demand forecasting, which proved incredibly useful in guiding our decision making. Id give Skedulo 5 stars for service and efficiency. The user interface is intuitive and fast, and the customer support was top-notch. Any small hiccups we ran into were quickly resolved with help from their knowledgeable support team. They responded quickly to our questions and inquiries, demonstrating that they value our time and want to provide the best service possible. My team and I have been highly satisfied with Skedulos Field Service Management. We highly recommend it to any business looking for a powerful and effective scheduling tool.
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Buyer, North America Mid Market Company
Mar 28, 2023
3.I recently tried out Skedulos field service management product, and while it did help us to coordinate our field personnel and manage jobs, I wouldnt say the quality or reliability of the product was all that great. The initial setup process was smooth enough, and I was pleased with the customer service team, but the actual product seemed to be lacking. We had difficulty navigating the software and finding the features we needed and the reports werent as comprehensive as I would have liked. We had a few glitches trying to implement the software and ended up switching to a different product after a few months. Rating 3/5
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Buyer, Asia Pacific Company
Mar 28, 2023
#5: I recently started using Skedulos Field Service Management system for my small business and I have to say, I am incredibly pleased with it. Every aspect of the platform is incredibly intuitive and user-friendly providing me with great features such as automated appointment reminders and the ability to integrate with existing platforms. These features have saved me time and energy as I am now able to manage my service teams online in one central location. Overall, I am very satisfied with the product and would highly recommend it. I would certainly rate Skedulos Field Service Management platform 5 stars for both ease of use and interoperability/integration as I have not had any issues with the synchronization. It has all gone smoothly and efficiently.
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Buyer, UK Company
Mar 27, 2023
Product Value: The value of Skedulos Field Service Management offering is excellent. With the ability to easily streamline a multitude of operations, the product offers value far beyond the monetary price. Also, the ability to automate the entire service process saves us a huge amount of administrative time, enabling us to focus our energies on the core aspects of our business. Given these considerations, Id rate the value of Skedulos Field Service Management offering 10 out of 10.
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Buyer, UK Company
Mar 27, 2023
Skedulo shines when it comes to its Field Service Management Solution. As a business owner in the service industry, I believe Skedulos intuitive platform could offer the perfect combination of sophistication and convenience. The fact that the platform offers complete support for multiple systems and hardware means that our teams never have to deal with integration issues while managing files. This has made our workflow much smoother, eliminating any potential delays that could occur if integrating different systems. In terms of product features, Skedulo offers an impressive array of tools that help us construct and manage tasks, jobs and invoicing efficiently. I was especially impressed with their job and task management tools, which accurately assign the right technician based on their location and availability. Additionally, I am also happy with the ability to add photos to work orders and job tasks, as this helps our technicians understand the context of the work further. I have nothing but praise for Skedulos field service management tool. The platform is user-friendly and provides plenty of features which make our daily operations much easier. Moreover, it is interoperable and compatible with most existing systems were using. For this, I am giving Skedulos Field Service Management a 9.5/10 rating.
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Buyer, UK Mid Market Company
Mar 27, 2023
Review 3 (Cost of ownership): Ive been using Skedulos Field Service Management solutions for a few months now and Ive definitely been happy with the cost of ownership. Their flexible pricing model allows us to pay for only what we need, and their discounts for long-term contracts have allowed us to save a lot of money over the long-term. In addition, their scalability also helps to ensure that our costs are kept as low as possible as our needs and resources change. Overall, I give Skedulos cost of ownership a solid 4/5 stars.
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Buyer, SME Company
Mar 27, 2023
Review 4 I recently started using Skedulos solution for managing field service teams and I have to say it definitely meets our service needs. Its product vision and features are very compatible with our companys decentralized teams. The platform makes it easier to anticipate and execute any field service activities as well as accurately tracking technician locations. Skedulo also supports futuristic use cases. Its AI and machine learning capabilities help us to detect array of potential problems in field service tasks before they occur and suggest solutions for them. The suggested solutions are usually more efficient and can usually be done faster. Furthermore, the product features are incredibly user friendly which makes it easier to use by non technical team members. The staff dont have to go through complicated steps to complete tasks and the same goes for tracking local resources. Id surely rate Skedulo 4.8/5 for its product vision, product features and futuristic use cases. Im very satisfied with this product and Id definitely recommend it to any business that requires field service management solutions.
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Buyer, Europe Company
Mar 26, 2023
Review #3 My company recently acquired Skedulos Field Service Management offerings, and we are thrilled with the outcomes. Being able to configure our use cases and support futuristic use cases was certainly a bonus, and the teams ability to comprehend the complexity of the interoperability and integration functions quickly was remarkable. The systems design made the transition effortless and simple. The responsiveness of the software was also very impressive. With this, our teams and customers could easily take part in data tracking, monitoring, and analytics. This provided us with the information to constantly improve the quality of our service delivery and customer experience. Unfortunately, there were some minor issues with interoperability and integration. At times, there were lags and errors associated with different systems. Automating certain parts of the integration process could help. For this, I would rate or rate the system 4/5. Nevertheless, Im very pleased with Skedulos Field Service Management offering. It has helped accelerate our service provisioning and allowed us to meet our goals and objectives faster and more efficiently.
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Buyer, Europe Company
Mar 26, 2023
Pricing When it comes to pricing, Skedulos Field Service Management offering is, in my opinion, quite reasonable and fair. They have a variety of plans for different services that are a great fit for businesses of all sizes. I get a good return of my investments and I am more than happy with the regular bug fixes and upgrades I get. I would give their pricing policy a 4/5 rating.
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Buyer, UK Mid Market Company
Mar 24, 2023
Review 3: Skedulos Field Service Management has been a great resource for our organizations mobile workforce. We find that it is especially useful for job scheduling and tracking resources. Through its powerful analytics, we are able to better understand our job performance and make adjustments as needed. In addition to its features, I appreciate the products reliability. We have found that it is able to keep up with our needs and we have rarely (if ever) encountered any issues with the softwares performance. This makes the tool invaluable for managing our mobile workforce. Overall, I highly recommend Skedulos Field Service Management offering. It is an excellent solution for managing field operations and I am very happy with the products performance and reliability. Rating: 4.5/5 stars
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Buyer, North America SME Company
Mar 23, 2023
Review 2 (Deployment Support): Im also really happy with the deployment support Skedulo has provided us. Their team was really helpful to us in getting the system set up and they even went beyond their call of duty to ensure we had the best experience possible. From the initial onboarding to troubleshooting and bug fixes, Skedulos team provided reliable support every step of the way. They were professional, knowledgeable, and worked hard to ensure our team had the best experience with their product. Deployment support was quite helpful and Id rate it 4.5 stars.
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Buyer, Europe Company
Mar 23, 2023
Skedulo - Cost of Ownership The cost of ownership of Skedulo has been quite reasonable and the ROI has already been seen in a short period of time. We found that getting the software up and running was a simple process because it is cloud-based. The features are easy to use and have improved our field operations. We are able to automatically schedule notifications, allowing our team to focus on the customer experience. We can monitor our operations from a single platform. The customer support from Skedulo has been incredibly helpful and supportive. We can easily reach out to them when we need help. All in all, I believe that Skedulo is a great value for money Field Service Management for any organization. I rate it 4 out of 5 stars.
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Buyer, UK Company
Mar 22, 2023
4. Review of Skedulos Field Service Management Offering: Skedulos Field Service Management offering is something our business was desperately in need of. Weve been using it since its launch a few months ago, and it has been nothing but a blessing. It has automated our internal tasks, and that has helped us save time and money. The product also enables us to keep track of the progress of tasks in real-time. Additionally, we can gather custom analysis and reports on the customer feedback, and enhance our service quality accordingly. The major selling point of the product is its improved customer support. Customers can now get accurate updates on job details and can even rate the job performance. All of this has gone a long way in improving customer satisfaction. Despite being fairly new, Skedulos Field Service Management offering is already one of the best investment weve made. Id give it a rating of 9/10.
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Buyer, North America Mid Market Company
Mar 22, 2023
# Ive been using Skedulo as a Field Service Management for a few years now, and I can honestly say its been a great experience. Skedulo helps me manage my businesss resources effectively and efficiently. The software is highly interoperable. I am able to link work orders with different types of mobile devices and connect them to others. Additionally, the integration with other service software, such as payroll and billing, is seamless and reliable. The customer service support team at Skedulo is also amazing. Theyre always available and willing to help address any queries I have in a timely manner. Ive encountered no problems when dealing with them, and the software has been consistently updating to meet changing customer needs. An overall 5-star rating for both the customer service team and the interoperability and integration of the software. Review 2:
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Buyer, Asia Pacific Company
Mar 22, 2023
I recently signed up for Skedulos Field Service Management offering, and have to say that it more than met my expectations. One of the biggest concerns I had prior to using the system was the ease of use and interoperability—but I must say, Skedulo delivers here. The user interface of the system is intuitive, and its easy to assign tasks as well as monitor and manage them from the dashboard. Im also quite impressed with the integration capabilities offered by Skedulo, which allow me to assign tasks from a single app to various employees across Apple and Android devices. Overall, Im really pleased with what Skedulo offers and would happily recommend it to anyone looking for an effective Field Service Management solution. Rating - 4.8/5 Skedulos Field Service Management Offering - Review 5
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Buyer, UK Company
Mar 22, 2023
2.Skedulos field service management offering has been an incredibly helpful addition to our mid-market companys operations. We found that the product is incredibly reliable and has been a great asset in helping us coordinate our field service personnel and better manage jobs. Weve been able to easily track employee timesheets, labor costs, and job completion times with their comprehensive reporting system, and it has had a major positive impact on our efficiency, productivity and profitability. The customer service team was incredibly helpful in setting up the software and answer any of our questions. Weve been completely satisfied with the product and the level of customer service weve received and highly recommend it for other mid-market companies. Rating 5/5
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Buyer, Asia Pacific Mid Market Company
Mar 20, 2023
# As a supplier partner, Ive been relying on Skedulo for a while when it comes to Field Service Management. It has been a great experience. It is highly interoperable and my experience in linking different mobile devices and syncing work orders together has been strong. It has also been easy for me to integrate it with other services software like payroll and billing. I have been really impressed with the customer service team at Skedulo. They are always willing to help and address any queries I have. The response time is always quick, and the solutions are impeccable. The customer service level at Skedulo deserves a 5-star rating. Review 5:
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Buyer, Europe Company
Mar 20, 2023
Review 2 - Skedulos Field Service Management offering is a great tool for managing IT teams and their customers. Its user-friendly interface and helpful support team makes it a great option for any tech company. One feature that truly stands out is the ability to easily create detailed task lists and use customizable reporting tools. This allows us to accurately track and monitor customer activity in order to improve the user experience. In addition, their customer support is always available, which is extremely helpful when we need live or urgent help. Another great feature is the ability to personalize the platform for our clients. This gives us the flexibility to adjust and optimize the customer experience, providing a wider set of data-driven insights. Furthermore, Skedulos tech support is also very helpful. They are always quick to respond to our inquiries and provide solutions in a timely manner. Overall, Skedulos Field Service Management offering is a great tool for IT teams. Its user-friendly features and great customer support make it an ideal choice for any business. Highly recommended. Rating: 4.9/5
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Buyer, North America SME Company
Mar 20, 2023
Review #5 on Interoperability and integration Theres nothing quite like being able to plug and play with Skedulos Field Service Management offering. Im sure most of you can relate to wanting to get up and running as quickly as possible, but having secure and well-developed integrations is key. I was fairly impressed with the data transfer protocols used in order to securely exchange data. It makes no difference the number of third-party applications that we used to run our business. We now have the peace of mind knowing that each application will maintain its secure connection no matter the number of transfers being made. All in all, 9 out of 10 for its interoperability and integration.
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Buyer, UK Company
Mar 20, 2023
My team and I recently switched to Skedulo for our Field Service Management needs, and overall the results have been satisfactory. On the one hand, I believe that for the price point, Skedulo should be able to provide more value than it does. The lack of some core features, such as integrated billing, a comprehensive dashboard, and automated scheduling, can make it difficult to keep up with customer service needs. On the other hand, the basics of this software remain solid. The drag and drop planner is quite functional, linking tasks and resources easily. And the notification system does help us keep track of customer needs. Furthermore, Skedulo has a scalable platform which allows us to quickly and easily adapt to industry changes and future needs. Overall, I would recommend this software, though I do have a few hesitations. It can be a useful tool to keep your team synchronized and effective, while the scalability of the system provides a great deal of potential. My Review: Skedulo is an effective Field Service Management tool with a functional planner and a scalable platform. However, the cost is too high for the value provided and there are some core features that are still missing. Rating: 3/5.
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Buyer, Asia Pacific Company
Mar 19, 2023
Review 2 - Product Features: The first thing I can tell you about Skedulo is that its loaded with features. Its great to have such a comprehensive and feature-rich platform available at competitive rates. As an experienced user, I can say that their mobile app makes it very easy to stay on top of the many tasks that come with field services management. The automated scheduling feature is a big time-saver and helps optimize resources. Ive also found their real-time updates incredibly useful for staying informed about job statuses and changes. Ive been using Skedulo for years now and I can confidently say that the user experience is top-notch. Their customer support team is also on-hand to answer any questions and address any issues that I may have. All-in-all, Im more than satisfied with the product features. Rating: 5/5
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Buyer, UK Mid Market Company
Mar 18, 2023
Interoperability and integration I have been using Skedulos Field Service Management offering for many years now and I have to admit that their interoperability and integration capabilities have always impressed me. From the easy integration with various third-party systems to the wide range of native APIs they offer, theres nothing they arent up to. I especially find their service automation and workflow integration tools quite effective and that helps me automate many business processes quickly and effectively. Even the open and extensible architecture makes sure that I dont have to recreate the same setup for multiple systems. The rating for Interoperability and integration would be 4/5.
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Buyer, Asia Pacific Mid Market Company
Mar 18, 2023
Skedulos Field Service Management Solutions Review #3 Recently, I had the opportunity to work with Skedulos Field Service Management Solutions. As the Director of a multinational company, reliable and intuitive technology is a must, and Skedulos product delivered. Most notably, Skedulos system is robustly compatible with any technology stack. This makes it easy for us to leverage existing infrastructure to take advantage of the many advanced features Skedulo offers. Furthermore, their AI-driven automation capabilities are extremely impressive and come in handy for our operations. I also came across some challenges, however. Skedulos scheduling procedure is rather rigid and may not be suitable for everyone. Additionally, their customer support team wasnt as responsive and helpful as I had hoped. That being said, I still think Skedulos Field Service Management Solutions are quite innovative and definitely useful in getting the job done. For these reasons, I rate the product with 4/5 stars.
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Buyer, UK Mid Market Company
Mar 18, 2023
Review #2 on Cost of ownership factor The cost of ownership of using Skedulos Field Service Management offering was fairly acceptable for us. Though there were many features that made our working lives easier, it did require quite a large upfront investment. However, the amount that we saved in the long run due to its automation and data transfer features definitely outweighs the initial spending. It drastically cut down the time and money being spent on manual tasks, which added a great deal of value to our business and our customers. Another plus is that the mobile experience of the platform is intuitively designed and cost-effective to use. In total, 8 out of 10 when it comes to the cost of ownership factor.
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Buyer, North America Mid Market Company
Mar 18, 2023
Rating 5/5 I was genuinely impressed with the after sales support services provided by Skedulo with their Field Service Management Solution. Whether it was understanding the features of the offering or teaching best practices to use them effectively – their team of experts walked us through it all. We had some specific customization requests as well – to which they responded kindly, accommodating all of our needs to the best of their capabilities. They also provided us with detailed training materials and manuals for whenever we needed a refresher. The whole experience was smooth and we got to enjoy the benefits of the product right away with minimal hassles. Id strongly recommend their Field Service Management Solution to any mid-size company looking to streamline their services and build better customer relationships.
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Buyer, Asia Pacific Mid Market Company
Mar 17, 2023
Skedulos Field Service Management is, without a doubt, one of the most comprehensive solutions for organisations in the service industry. As a supplier partner, I am a huge fan of this platform. Its product vision is progressive and constantly keeping up with the latest trends and technologies, thus enabling us to serve our customers better. In terms of product features, Skedulo offers an array of tools that simplifies complex tasks. The job management feature accurately determines the right technician based on their skills and availability, this helps us save time. Plus, its flexible billing and invoicing tools are incredibly helpful in processing payments. I am also impressed with the level of interoperability and integration that Skedulo provides. We can sync data and files directly from our CRM software to the Skedulo platform, this helps us structure and streamline our processes. Additionally, their AI and machine learning capabilities are accurate and quickly generate insights that help us make informed decisions. Overall, Skedulos Field Service Management is an invaluable asset for all supplier partners who wish to be more efficient. It offers a unique combination of features and interoperability that makes the platform a joy to use. For this, I give Skedulo a 9/10 rating.
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Buyer, Asia Pacific Company
Mar 17, 2023
Review 3 - Interoperability and integration: Weve been using Skedulos field service management software for a few months now, and Id say its been a great experience compared to other similar software. What sets it apart from the competition is that the integration and interoperability are top-notch. It syncs up with our existing applications seamlessly, reducing operational complexity and making sure our field technicians have access to the latest customer data. Leveraging existing resources has certainly helped us save time and money without compromising on efficiency. We can also track end-to-end service activities, ensuring they are being completed as per our standards. Highly recommended for senior managers wanting a reliable integrated solution.
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Buyer, North America Mid Market Company
Mar 17, 2023
I am delighted to provide a 5/5 rating to Skedulos Field Service Management offering. Weve been working with them for a few months now, and the improvements in our operations have been remarkable. The deployment support and product quality are superior. The deployment process took no time at all. They offered a great amount of support in quickly photographing sites and tagging relevant information. The backend of Skedulo is well designed, with the ability to integrate with our existing ERP system. This has enabled us to create more accurate forecasts and archiving. The product quality is precisely what we need. The routing feature is especially useful, as it allows us to make sure that the right technicians are getting assigned to jobs. They are also really fast in automating the more tedious tasks, freeing up our technicians to focus on more complex ones. We cant thank Skedulo enough for their amazing field service management offering. They have been an incredible partner in helping us reduce costs and enhance our quality of service. Their deployment support and product quality are impeccable. Absolutely recommend them.
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Buyer, North America Mid Market Company
Mar 17, 2023
I recently had the chance to try out Skedulos Field Service Management offering and was mostly impressed. They provided an ample set of tools that make it easy to manage customer service requests from an engineering standpoint. Their automated assignment and scheduling tools helped to make the process extremely efficient and allowed me to quickly allocate tasks based on their priority. That said, I felt some of the features could use some work. In particular, their dispatch tool was a bit slow when dealing with a large number of tasks, and it didnt always prove to be very reliable. Additionally, I found the user interface to be a bit restrictive, and it lacked a sufficient amount of customization options. Overall, I give Skedulos Field Service Management offering a 7/10 rating. It provides a great set of features at a reasonable cost and its automated assignment and scheduling tools work well, but the UI and dispatch features need additional work. 5.
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Buyer, UK Company
Mar 17, 2023
I strongly recommend Skedulos Field Service Management solution to any organization looking to upgrade their current service operations. We have already had monumental success with implementing the platform and have been extremely pleased with the quality of the product and the support provided by the team. Their integration with our existing processes was smooth and efficient, and the mobile platform allows us to connect our most remote workers with the data that they need. The ability to easily scale our service capabilities to accommodate changing business needs is extremely appealing, and the forward-thinking design of the platform makes long-term use of the service simple and straightforward. Rating: 10/10
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Buyer, UK Mid Market Company
Mar 15, 2023
#2 As a Customer Success representative, Im always looking for the perfect tool to help my clients manage their field service teams in the best possible way. Skedulo fits the bill - its comprehensive field service management offering is truly transformative. Im blown away by the product vision of Skedulo. They understand the real-world demands of properly running a business and their software is designed to help simplify operations and make teams as efficient as possible. It offers rapid deployment, resource-based scheduling, and real-time visibility into operations, giving customers complete control of their daily operations. Moreover, the features of Skedulo are exceptionally helpful and make managing field service teams a lot easier. The in-app mobile job scheduling features allow for seamless communication between managers and technicians and make sure that tasks are always done on time. In addition, the route optimization capabilities make sure that teams are always guided to the most efficient routes - an invaluable tool. Lastly, what really stands out is the ease of use of the platform. Onboarding customers onto Skedulo takes minimal time and effort, and the user-friendly interface helps them get the hang of it in no time. Overall, Skedulo is an amazing tool for managing field service teams - its feature set, product vision, and ease of use make everything run more smoothly. Id give it an 8.5/10, making it the top choice in field service management.
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Buyer, North America Mid Market Company
Mar 14, 2023
3.Today, organizations have complex needs when it comes to Field Service Management. This is where Skedulo excels. It has a great combination of cost of ownership and the use of Artificial Intelligence (AI). We have been using it for over 6 months now and I am happy to report that we are able to manage resources better and keep up with industry standards in terms of service efficiency. It is an intuitive, reliable and easy to use platform and has certainly put us in a good stead. The mobile app for technicians has been fantastic for our field service needs and overall, I would rate Skedulo highly for its level of innovation and use of technology. All in all, I would highly recommend it for organizations considering Field Service Management.
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Buyer, SME Company
Mar 13, 2023
Review 5 - Overall: In conclusion, Skedulo is a great platform for field services management. Its unique product vision and feature-rich product allows for maximum efficiency and flexibility when it comes to managing complex field service tasks. Skedulo also has an excellent suite of features, including an advanced mobile app, automated scheduling and real-time updates. The pricing structure is also fair and competitive, and the customer service team is always here to answer questions and provide support. For all these reasons and more, I highly recommend Skedulo for anyone looking for a reliable and effective field services management platform. Rating: 4.5/5
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Buyer, North America SME Company
Mar 12, 2023
***Review 3*** Ive been using Skedulos Field Service Management software since the beginning of my tenure as the Head of R&D. The software makes it easy to manage our mobile workforce, giving us the power to deploy teams when and where needed. The softwares automated time and budget alerts are also a major plus for us. These real-time alerts help us stay on track with our tasks and make sure everything is done within budget. Weve also been greatly impressed with Skedulos customer service. Whenever we have a question or need help with anything, the customer service team is there to help. They often provide helpful insights which have helped us save additional time and money. I give Skedulos Field Service Management Software a full 5/5 stars for its value for money and customer service. Its a highly effective and efficient mobile workforce management solution.
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Buyer, North America Mid Market Company
Mar 12, 2023
I am a business unit head of a business conglomerate and I recently implemented Skedulos Field Service Management offerings. The team was very helpful throughout the process and provided us with an Account Manager to guide us every step of the way, who was very knowledgeable and always available to answer our questions and concerns. We drastically appreciated the customer service provided by Skedulo. The system is incredibly advanced and efficient, with AI-driven scheduling algorithms and futuristic use cases. We are now reaping the benefits of these features with increased productivity and a better workflow. Additionally, the online tools such as the interactive dashboard and reports allow us to easily view and analyze our teams performance. Skedulos Field Service Management system has been an amazing asset for my business. We have seen noticeable improvements in our operations and have been able to stay ahead of the competition. I am highly satisfied with the companys offerings and I believe that they are an ideal choice for anyone looking for a modern, comprehensive solution. I give Skedulo a 5/5 rating for their customer service and supporting futuristic use cases.
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Buyer, SME Company
Mar 12, 2023
# Review 5: Im a big fan of Skedulos Field Service Management offering and have been using it for the past few months. This software is a great way to manage teams and projects, as it offers a wide range of tools, automation features, and even integration with multiple cloud-based apps. The products suite of product innovations make it so much easier to stay organized and boost productivity. I really love the intuitive dashboard and dashboard search tools, as they make it easy to search for and access the data I need. Overall, this product is an excellent choice for any Project Manager looking to make the job easier - a definite 9/10 from me!
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Buyer, UK Company
Mar 11, 2023
Review 2 - Ease of Use As a procurement manager, I have conducted extensive research on Skedulos Field Service Management software and have found it to be incredibly user-friendly. After trying various solutions, I finally decided on using Skedulo to streamline operations within my team. The drag-and-drop interface made it really simple to set-up service workflow and scheduling. In addition, the reporting design was flexible enough to suit all of our needs, regardless of our goals. I also found the resource allocation mechanism to be incredibly intuitive and incredibly helpful for gaining visibility into the resources in real-time. It was absolutely effortless to use, with the ease of setting-up projects, creating schedules, tracking services and other activities. We were able to easily configure customised field services solutions that best fit our work needs. Even our personnel, who havent worked with such advanced software solutions before, were able to quickly pick up how to use Skedulo. I would highly recommend Skedulos Field Service Management Offering to anyone due to its ease of use and intuitive interface. Rating: 5/5
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Buyer, North America Mid Market Company
Mar 11, 2023
2 Ive been using Skedulos Field Service Management (FSM) offerings for over a year now, and Ive been impressed with the usability, scalability, and cost-effectiveness of the product. Its so clean and intuitive to use, even my most technophobic staff members were able to learn how to use FSM quickly. This helps to maximize our efficiency when fielding customer queries. On top of this, Skedulos customer service response times are excellent; as soon as I send my inquiries, I usually get a response within 24 hours. This helps to keep our operations running smoothly, with minimal downtime. Its clear that Skedulo takes pride in their product and works hard to ensure customer satisfaction. Id give Skedulos FSM solutions 4.5 stars out of 5.
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Buyer, UK Company
Mar 11, 2023
My experience with Skedulos Field Service Management solution has been great so far. Im particularly impressed by the systems ease of use and interoperability. The user interface is straightforward, making it easy to assign tasks and keep track of them via the online dashboard. In addition, the integration capabilities of the system are top-notch. Skedulo offers seamless integrations with both Apple and Android devices, making it easy for me to assign tasks from a single app to various employees. Overall, Im quite satisfied with Skedulos Field Service Management offering, and would highly recommend it to anyone looking for a unified system to manage their field service needs. Rating - 4.9/5
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Buyer, UK Mid Market Company
Mar 11, 2023
5. I have been experimenting with Skedulos Field Service Management solution for a while now in order to fill in the gap in our customer experience operations. What I found is that it provides a comprehensive view of our operations and helps us manage assignments, track job status and set up custom alerts. It has also proven to be quite efficient in terms of driving customer satisfaction and boosting productivity levels. Another great thing about Skedulo Field Service Management is that it offers great value for money. The cost of ownership is significantly lower than other solutions we have tried in the past, and it is incredibly user friendly with an intuitive design. So far, I am impressed with Skedulo Field Service Management and would give it 4.7 stars for its value for money and cost of ownership.
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Buyer, North America Mid Market Company
Mar 10, 2023
Review 3 (Product Quality): Skedulos Field Service Management offering has definitely improved the quality of our services. Everything from job assignments to completion of tasks has been made easier and more efficient. The user interface is also very user-friendly and intuitive. Adding to its convenience, the product can be accessed from any device, giving us maximum flexibility while in the field. Overall a great product and I rate it 5 stars.
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Buyer, North America SME Company
Mar 09, 2023
Product Usability Review I was disappointed with the usability of Skedulos Field Service Management offering. The user interface was buggy and ineffective, making it difficult for our team to find its way around. As we were uncertain about some of the basic functionalities, this significantly reduced our efficiency. At times, we were uncertain about the implications of certain functions, making it even more difficult to make progress. As a result, I would rate the product usability from Skedulo as a 3/10.
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Buyer, UK Mid Market Company
Mar 09, 2023
I recently started using Skedulo Field Service Management, and have been quite pleased so far. It has excellent interoperability and integration capabilities that allow for seamless communication and collaboration between departments, which has made dealing with customer service requests much easier. Additionally, its support for futuristic use cases has been great. Ive been able to integrate the latest tools and implement new processes without any hitch. Overall, I would rate its interoperability and integration capabilities 8/10 and its ability to support futuristic use cases 9/10. Review 5:
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Buyer, UK Company
Mar 07, 2023
Review #3 on Interoperability and integration Using Skedulos Field Service Management offering has given me great results. Integration with other business applications was what I wanted to test and I must say Im quite pleased. The interfaces that have been provided make integrating with other applications very easy, which alone is quite an attractive benefit. I was also impressed with the ability to track and monitor performance in near real-time. With this, I was able to identify areas that were lagging behind in terms of performance and the dashboards were very well optimized for reporting for the entire team. All in all 9 out of 10 for the interoperability and integration factor.
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Buyer, North America Mid Market Company
Mar 07, 2023
5. Skedulos Field Service Management has been great for our business and it has allowed us to streamline processes that previously required a lot of manual effort. We manage billing, invoices, and jobs with ease. Our clients appreciate the transparency and the ability to see the status of their jobs in real time. We have also found the ability to interoperate with other softwares incredibly helpful. Value for money – 5/5, Interoperability and Integration – 5/5.
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Buyer, Europe Company
Mar 06, 2023
Review 1: Skedulos “Field Service Management” offering is impressive. I have used this software as a IT Infrastructure Manager for 14 months now and I can honestly say Im quite pleased with the product. The automated job scheduling and resource optimization are well developed and highly customized, which is a must in our ever changing IT Infrastructure landscape. The cloud-based platform allows us to easily access our dashboards, make changes to job order rules, and review status updates. The predictive analytics make it easy to forecast future resource demand and intelligent routing ensures that our field technicians are utilized in the most efficient way possible. Overall, the product is very reliable and user friendly, making it easy to quickly launch. I rate the product 8 out of 10.
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Buyer, UK Company
Mar 06, 2023
. #1: I am a small business owner who has recently implemented Skedulos Field Service Management system. I have found the platform to be quite intuitive, allowing me to easily track and manage all of my service teams online in one central location. The system is especially helpful with customer notifications, send automated appointment reminders, quote and invoicing; in short, has made keeping track of my incomplete tasks a breeze. I also appreciate the added ability to integrate the system with other existing platforms. My team is able to access all customer information and documents they need, quickly and easily. Overall, I am very pleased with the product and would highly recommend it. In terms of ease of use, Skedulos Field Service Management platform gets 5 stars from me, and for interoperability and integration also gets 5 stars as I have had no issues getting the system to sync with our other platforms.
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Buyer, North America SME Company
Mar 06, 2023
Review 5: As a small business owner, Im always looking for ways to make my day-to-day tasks more efficient. Skedulos field service management tools have been the perfect solution for this. Skedulos suite of features have saved me time and money, allowing me to focus more on running my business and less on tedious administrative work. Their fleet management services are top-notch and their customer support has been incredibly helpful throughout my transition. The cost of ownership is much lower compared to other competitors, making Skedulo my first choice. I highly recommend Skedulo and give them a five-star rating for value for money.
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Buyer, Asia Pacific Company
Mar 05, 2023
Review 5 on Product Reliability I recently implemented Skedulos field service management offering for my mid-market company, and I must say that the product reliability is quite impressive. Skedulo offers enhanced security over our sensitive data, while also making sure that the platforms uptime ratio is quite impressive. We have no worries about missing out on any job assignments or not getting the progress updates timely. Moreover, the local cryptography model further provides us the confidence that our data is securely stored and transmitted. Overall, the product reliability is quite good and I would rate it 9/10.
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Buyer, Asia Pacific Company
Mar 05, 2023
Review 2: Having used Skedulos Field Service Management offering for almost a year now, Id have to say that I am nothing but satisfied with the results. Skedulos scheduling algorithms have allowed us to quickly and precisely allocate our technicians to service jobs, ensuring that we consistently deliver a stellar service to our customers. Additionally, the tracking and alerting features have allowed us to proactively respond to issues and to monitor service performance far more effectively than before. The after-sales support we received from Skedulo was also really impressive. Whenever we had any issues or queries about the product, their customer service reps were available to assist us immediately. On one occasion, one of their experts even came out to our office to give us a helpful demonstration on how to use the product to its full potential. I can confidently say that this Field Service Management offering from Skedulo has been a major boon to our service operations. Product-wise, I would rate 5/5 stars, while the After Sales Support 4.5/5 stars. The fact that it delivers an effective, intuitive and customisable user interface makes it a product that I highly recommend to anyone looking to optimise their service operations.
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Buyer, North America SME Company
Mar 04, 2023
Whenever I think about great enterprise solutions for providing excellent field service management, I usually recommend Skedulo. We at our renowned conglomerate have been using Skedulo for all of our needs. Their suite of features and applications have helped us to achieve operational accuracy as well as attaining customer satisfaction. The cost of ownership of Skedulo is economical to implement and deploy which fits perfectly in our budget. As a matter of fact, their user interface and mobile app are quite intuitive and easy to use. We have also been able to manage multiple locations, crews and technicians using their mobile app which is really great. Customer service experience is quite amazing with the Skedulo team. Their team is friendly and responsive and they strive hard to resolve all queries. They always provide detailed solutions to all of our queries and issues and also offer regular software updates to ensure smooth functioning. I would recommend Skedulo to anyone in search of effective Field Service Management solution. It is incredibly easy to use and comes with plenty of features and functionalities. I would rate them 8/10 for their great cost of ownership, solid customer service and excellent user interface.
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Buyer, SME Company
Mar 02, 2023
5 After a lot of research and testing, I went with the Skedulo Field Service Management offering as it seemed to fit all our needs. The teams dedication to modern technology, its scalability and friendly interface certainly are a major plus. I must say, the overall innovation and use of next generation technology is remarkable. Im extremely pleased with the operational efficiency weve been able to achieve using the interoperability and integration with other applications. I would rate the Skedulo Field Service Management offering an 8.5 out of 10. It may not yet be perfect, but I do believe this is the way forward.
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Buyer, North America Mid Market Company
Mar 02, 2023
Review 1 - Product Reliability I recently had an opportunity to use Skedulos Field Service Management offering and it certainly had an impressively high level of reliability. The software is designed to track and manage resource and task assignments within a field service context, and all of the features that I tested during evaluation ran as expected, with no issues. I found that the field service management solution provided by Skedulo was reliable enough to streamline all of our operations without fail. For instance, X-Ray medical imaging equipment is deployed and maintained by the service teams we manage, and the reality of this means that its necessary to keep a high-level of reliability throughout the software in order to ensure they are working optimally in the field. Im thrilled to report that Skedulo provided that exact level of reliability and I would absolutely rate the software in terms of product reliability as 5 stars out of 5.
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Buyer, UK Company
Mar 01, 2023
Review 2: Having evaluated several Field Service Management solutions, our R&D team settled on Skedulos offering as they ticked a lot of boxes that other solutions couldnt. Skedulos offering simplifies complex field service operations and can handle large workforces. Furthermore, its features allow for seamless communication between crew members, efficient scheduling and utilization of resources, and a reduction in cost of operations. Skedulos customer service has been a major boon for us. Their dedicated customer success coordinator provides top-notch service and helps us with whatever we need. Also, the calls are handled rapidly and their 24/7 emergency support comes in handy from time to time. When it comes to value for money, Skedulo offers straightforward pricing plans, making it ideal choice for businesses with limited funds. Without compromising quality, the price was very cost-effective. We certainly feel comfortable giving Skedulo a 8/10 for their field service management offerings.
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Buyer, UK Mid Market Company
Feb 28, 2023
5.I had the chance to recently use Skedulos field service management software and while it was better than some other options out there, it still wasnt quite good enough for our needs. The quality of the product wasnt as good as I would have hoped, and there were also a few reliability issues that we experienced. The customer service team was helpful and the product was easy to set up, but the lack of comprehensive reports and some of the software glitches we experienced were enough to make us switch to a different option. Rating 2/5
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Buyer, UK Company
Feb 27, 2023
Customization Skedulos Field Service Management offering is quite customizable and thats something I find quite useful for businesses that want to add their own flair to the software. I can easily add customfields, develop my own integration and flows, and build custom dashboards, all with amazing support from the team. I rate the Customization capabilities a 4/5.
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Buyer, Asia Pacific Mid Market Company
Feb 27, 2023
My team and I have been using Skedulos Field Service Management offerings for a while now as part of our operations and were largely satisfied with the amount of innovation put into the platforms. The technology used is modern and modular, allowing us to customize our use cases and rework them to fit our particular needs. The workflow capabilities offered by Skedulo are comprehensive and intuitive and have allowed us to create optimized digital processes for our operations. However, there are still some aspects of the system that could be improved such as better communication and alert features between managers and their teams. Supporting Futuristic Use Cases (Rating: 3.5/5)
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Buyer, North America SME Company
Feb 26, 2023
Ive been using Skedulo to manage my companys field service over the past year and Ive been really impressed with the features it offers. One thing I really appreciate about Skedulo is the interoperability and integration it provides for all the systems I use. It interfaces seamlessly with our existing systems and allows for the improvement of existing processes. Additionally, its really great for supporting futuristic use cases, which can be a challenge due to their traditionally limited resources. Skedulo is able to support these scenarios without any difficulty and allow for a much better experience. I give interoperability and integration 9/10 and I rate its ability to support futuristic use cases 8/10. Review 3:
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Buyer, Asia Pacific Mid Market Company
Feb 26, 2023
As the head of a business unit for a large conglomerate, I recently decided to implement Skedulos Field Service Management offerings and it has been a wonderful decision. Throughout the transition process, Skedulos team was incredibly helpful and attentive to our needs. We were assigned an Account Manager who was always available to answer our questions and provide detailed explanations, who was also very kind and patient with us. The system itself is very modern and efficient, with futuristic use cases and features that keep up with the latest technological advancements. The AI-driven scheduling algorithms have been incredibly helpful in assigning the best tasks to our technicians, leading to increased productivity. We are also making full use of the interactive dashboard and report tools to stay on top of our teams performance. Our business has experienced a major improvement since implementing Skedulos Field Service Management system. Their offerings have taken our operations to the next level and have greatly increased our efficiency. I can confidently say that Skedulo is an excellent choice for anyone looking for a comprehensive and modern solution for their field services. I highly rate their customer service and support for future-proof use cases with a 5/5.
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Buyer, Asia Pacific Company
Feb 26, 2023
Skedulo - Cost and Usability I have found that Skedulo meets my expectations of cost and usability with its Field Service Management. The cost of ownership is fair and the ROI that we have experienced in the first few months of implementing the software is impressive. The software is also cloud-based, meaning that getting up and running is easy and quick. The features are comprehensive and intuitive. We can easily automate tasks, such as notification and appointment scheduling, so our teams can focus on providing better service to our customers. We can monitor our field operations from a single unified platform. The customer support from Skedulo has been exemplary. They have always been willing to help us find the best solutions for our needs and have provided guidance every step of the way. I believe that the cost to usability ratio makes Skedulo a great choice for any organization looking for Field Service Management. I give it a 4 out of 5 stars.
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Buyer, Asia Pacific Mid Market Company
Feb 25, 2023
Skedulo Field Service Management 4 - Reporting If I have to talk about the reporting we get on our activities with the software, then Id rate that highly too. There are various indicators which help us measure ROI. We get access to native dashboards which help us better understand team performance, task times, profitability, etc. It gives us a clear indication of which areas were succeeding in and which ones need more attention. The reporting features have been a great asset for our bottom line. Rating: 5/5
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Buyer, UK Company
Feb 24, 2023
3 I recently got to know of Skedulos Field Service Management offering and was thrilled to see how modern and innovative they are. I was particularly taken by the interoperability and integration with other applications as well as their automated schedules and digital mapping system. It has made my engineering teams task much easier as they no longer have to go through strenuous effort to coordinate their work. However, there were certain issues that I had to face while using the program. The learning curve was a bit high, which meant I couldnt get my team to use it quickly. The customer service is also slow to respond, which left us in the dark for quite a bit.. Overall, Id rate the Skedulo Field Service Management offering 7 out of 10. It has great potential with its features, but there are certain areas where it could do better.
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Buyer, Asia Pacific Mid Market Company
Feb 24, 2023
Review 3 – Product Reliability One of the greatest aspects of Skedulos Field Service Management offering is its reliability. It simply works, no matter the job or situation. The software makes it easy to assign tasks to the right person, report errors, and generate the necessary reports needed to keep track of our workforce. I have had no issues with the product and its been a great tool to rely on. Id rate the products reliability as a 9.5/10.
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Buyer, Asia Pacific Mid Market Company
Feb 23, 2023
Skedulos Field Service Management Offering – a Review by VP of Midmarket Company I recently had the opportunity to review Skedulos Field Service Management offering and have been highly impressed with the product and its features. The USP of the product is its unified mobile platform which is capable of addressing all areas of the customer service. With this feature, I was able to quickly and easily access customer information and manage assets in a streamlined manner. The platform also allows users to manage customer meetings, dispatch capabilities, and job assignments. Rating: 5/5 Another feature that deserves mentioning is its AI-driven insights which helps us to make important predictions in terms of resources and capital investments. My team has now become agile and efficient in providing service solutions to customers. Additionally, the integration with Dynamics 365 allowed us to evaluate and address customer service issues in an efficient manner. Rating: 4.9/5 The customer support provided by the Skedulo team has also been outstanding. They have the knowledge and expertise to answer our queries in a timely and friendly manner. They also stayed with us to provide us with value solutions whenever we required them. Rating: 4.8/5 In short, Skedulos Field Service Management offering is truly a revolutionary product in the industry. It offers seamless services and allows users to manage customer resources and assets in an agile and efficient manner. I would highly recommend this product to anyone looking for a reliable field service management setup. Rating: 5/5
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Buyer, North America SME Company
Feb 23, 2023
3. We relied heavily on Skedulos Field Service Management for our business operations, and the platform has been reliable and easy to use. We schedule tasks, map out resources and update job statuses all from a single platform. We could even see the exact location of our team in real-time and the ability to synchronize with several of our other 3rd party apps has reduced much of the hassle in our workflow. Value for money – 4/5, Interoperability and Integration – 5/5.
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Buyer, UK Mid Market Company
Feb 23, 2023
2. My organization has been using Skedulos Field Service Management solution since early last year, and its been an absolute godsend. With Skedulo, we are now able to schedule our technicians, assign tasks, and view real-time analytics with ease. We no longer need to spend hours manually scheduling appointments and can now see the big picture far more clearly. We have also seen major improvements in our customer service from implementing Skedulo. It helps us ensure that our technicians are always up to date and on track with the appointments. This has enabled us to provide more reliable and consistent service to our clients. Furthermore, the Skedulo team is helpful, friendly, and always willing to help. They provide great customer service and are always on hand to help troubleshoot any technical issues. In terms of features and functionality, Skedulo has gone above and beyond. They continue to innovate and add new features every few months or so which keeps things fresh and exciting. Im looking forward to their exciting new developments to see how they can further improve our Field Service operations. Im impressed with Skedulo and highly recommend them to anyone looking for a smarter and more efficient Field Service Management solution. Rating: 4.9/5
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Buyer, North America SME Company
Feb 22, 2023
I recently had the amazing opportunity of working with Skedulo on our field service management needs. Skedulo puts into practice their innovative technology stack to leverage the tech in the online world and make sure to tie in their services to the real world. The software encourages user engagement to make sure that there is an easy integration between customer support teams and the comprehensive service management solutions. Skedulo also leverages geofencing to pinpoint the customer location via an app. This allows for an increased visibility for our team and for customers as its a lot easier to have an understanding of the job location. Another impressive feature of Skedulos service management solutions is the ability to leverage the notifications system. With automated notifications, its a much easier way to ensure that our customers understand where their technician or engineer is at any given time. Ive been really impressed overall with the ease of use thats inherent in Skedulos field service management solutions. Its been much easier to have a great flow in our customer service operations as a result. Id definitely rate Skedulos field service management offerings an 8/10 for their overall innovation and use of next generation tech, as well as their ease of use and excellent customer experience.
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Buyer, North America SME Company
Feb 22, 2023
Review 3 on Product Quality and Reliability I recently implemented Skedulos field service management offering for my mid-market company, and I must say that the platform really guarantees both product quality and reliability. The feature set is quite comprehensive and Skedulo offers user-friendly mobile apps to support our operations. The platform offers the convenience of automatic job dispatches, and the user-friendly interface allows us to quickly monitor the progress of our assignments in real-time. Moreover, the local cryptography model further guarantees the security of our data. Skedulo offers great solutions to optimize our field workforce, while also allowing us to make sure that our personnel is engaged and informed. Overall, Skedulo offers great product quality and reliability, and I can confidently rate it 8.5/10.
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Buyer, SME Company
Feb 22, 2023
# Review 1: Ive had the pleasure of using Skedulos Field Service Management offering over the past few months and it has really made my job as a Project Manager much easier! This software makes out of office tasks simple and effortless to manage, from scheduling jobs to tracking time and memory. Its product innovations, such as the ability to integrate with multiple cloud-based apps, have allowed me to streamline operations and better manage my teams. Ive even seen a boost to marketing and productivity because of the tool. Overall, the experience has been great and Id highly recommend this Field Service Management offering to others. The product features are robust and reliable and make it a breeze to set up and use. Id rate this offering 9/10!
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Buyer, Asia Pacific Company
Feb 21, 2023
# Review 2: Skedulos Field Service Management offering is a great way to manage teams, projects, and operations both in and out of the office. The software is very intuitive and makes it easy to manage multiple tasks at once and to stay organized. I appreciate the products innovations, such as integration with multiple cloud-based apps, and its ability to automatically or manually track memory. The product features are also top-notch and I like the intuitive toolbars and the great customizability it offers. Ive been using this product for the past few months and Im extremely happy with it - a definite 10/10!
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Buyer, UK Company
Feb 21, 2023
I have recently been using Skedulo as my Field Service Management and Im finding it a great help managing my engineering teams daily tasks, scheduling and other administrative paperwork. All of that being said, I do have a few complaints that could be addressed. My two biggest problems with the software is its cost of ownership and customer service. Skedulo is a valuable service, but it certainly doesnt come cheap. Theres a lot to like about the software, but Im not sure the cost outweighs the value. Id suggest that customers should be given discounts or special discounts depending on usage and length of contract. Speaking of customer service, my experience with them has been lacking. I recently had a question about a feature that I couldnt find the answer to and it took a few days for them to respond to my inquiry. Granted, the issue was addressed on time, but I wish I had a better response time from them. Overall, I have enjoyed using Skedulo and the software works very well. Im certainly happy using it for my engineering teams needs. Despite some issues I have with its cost of ownership and customer service, I give this software an 8/10.
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Buyer, SME Company
Feb 20, 2023
Review 1 – After Sales Support Working with Skedulo had gotten a major boost for my enterprises customers in terms of after sales support. Support and maintenance have never been easier. Respective technicians are assigned to tasks in a timely manner, allowing us to quickly attend to our customers requests. Logging of service requests and tracking the progress of tasks is a breeze and real-time updates are available. The customer care representatives and engineers are knowledgeable and efficient in dealing with technical problems. Additionally, their customer service team is always available and willing to help with any queries. All these factors make Skedulos after-sales service top-notch and I highly rate it 9/10.
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Buyer, North America Mid Market Company
Feb 19, 2023
Skedulo offers one of the best Field Service Management packages Ive ever seen. Id rate them with a 9 out of 10 the customer service and product vision are outstanding, and the product features are top notch. Ive found their customer service team to be amazing. Whenever Ive had any questions or problems, Ive gotten help within minutes. The customer service representatives have all been really knowledgeable, and its not an exaggeration to say theyve gone above and beyond in terms of customer support. The product vision is also second-to-none. Skedulo looks at customer feedback and ensures any changes are made around the customers needs. The minor tweaks theyve made since I started using their product have been greatly appreciated. Overall, Id recommend Skedulo to anyone in the industry interested in Field Service Management. Their customer service is exemplary, and their product vision ensures the product features are customer-centric. Ive also been really happy with their intuitive and user-friendly app and scheduling platforms.
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Buyer, North America SME Company
Feb 19, 2023
Skedulos Field Service Management Offering – a Review by VP of Midmarket Company As a VP of Midmarket company, I recently gave Skedulos Field Service Management offering a try and have been highly impressed with the product. One of the key USPs of the product is its seamless integration with Salesforce, its user interface, and real-time localized data. With this, I was able to provide tech personnel with the ability to access customer information and manage assets in a timely manner. It also allowed users to manage customer meetings, dispatch capabilities, and job assignments. Rating: 5/5 The reliability of the product is also something that has to be mentioned. With features such as AI-driven insights, it was easy for us to make important predictions in terms of resources and capital investments. It also empowers teams to be agile and efficient way of providing service solutions, thereby improving customer service operations. Rating: 4.9/5 The customer support provided by Skedulo has also been fantastic. The team had the ability to answer all of my queries in a knowledgeable and friendly manner. They also stayed with us throughout the problem resolution process and provided us with value solutions on a timely basis. Rating: 4.8/5 Overall, Skedulos Field Service Management offering is an excellent product thanks to its advanced features and top-notch services. From innovative features to reliable customer support, Skedulo has created a revolutionary product for the industry. I would highly recommend this product to everyone looking for a reliable field service management setup. Rating: 5/5
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Buyer, North America Mid Market Company
Feb 18, 2023
Review 3 - Interoperability and Integration After trying various field service management solutions, I found Skedulo to be the best choice due to its great interoperability and integration capabilities. The ability to combine services from multiple providers was extremely useful, given the fragmented nature of our services. Skedulos software was able to easily connect to third-party services to seamlessly move data between apps and to minimize manual labor. What sets it apart is its pre-built integration capabilities, making the setup & configuration process incredibly fast. For this project, customer support was really helpful as they provided me with detailed instructions and useful tips that allowed me to get up and running quickly. Also, I must commend the team for their quick response time and helpful technical advice. I would highly recommend Skedulos offering for its advanced interoperability and integration features. Rating: 5/5
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Buyer, Asia Pacific Mid Market Company
Feb 17, 2023
3. As the Procurement Manager of my organization, I recently had the privilege of evaluating Skedulos Field Service Management offerings. It is a futuristically designed and developed solution which has enabled us to streamline our Field Service operations and ensure our technicians can meet clients demands more efficiently and effectively. The user interface is highly intuitive and very easy to use. We can quickly set client appointments, assign technicians and even track their progress in real-time. This has enabled us to take control over our operations and be far more organized than before. Moreover, Skedulo is constantly innovating and adding new features that make their solution stand out from the competition. They truly understand the needs of their customers and take the initiative to provide them with the best possible experience. Lastly, I would like to compliment the Skedulo team on their great customer service and the level of support they provide. They always answer our queries promptly and help out with any technical issues we may have. Overall, Skedulo offers a reliable and cutting-edge Field Service Management solution and I would gladly recommend them to anyone looking for an optimized and future-focused Field Service Management solution. Rating: 4.8/5
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Buyer, Asia Pacific Mid Market Company
Feb 17, 2023
Ive been working in the field service management space for over 10 years, and Ive used a few different providers over the course of my career. Skedulo has become my new favorite lately, and Id rate them an 8 out of 10. They offer a great product vision, and I think their customer service is top notch. Specifically, Ive found their product features to be really helpful. For starters, their mobile app and scheduling platform is extremely intuitive and powerful. With just a few clicks, I can manage my entire crews scheduling, and access all the necessary client information. Ive never seen such an easy to use system before. In terms of customer service, Im consistently impressed with Skedulos team. Theyve always been super responsive and willing to provide help when Ive run into any issues. Furthermore, I cant say enough about the product vision. I feel like the features are genuinely customer-centric. Skedulo considers customer feedback, and my experience with them has been positive because of this. All in all, Id highly recommend Skedulos Field Service Management offerings to anyone in the industry. Theyve gone above and beyond in terms of customer service, and their product vision is excellent. The products features are intuitive and user-friendly, and you wont be let down.
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Buyer, North America Mid Market Company
Feb 17, 2023
. Review #1 My company recently implemented Skedulos Field Service Management offerings, and we are thrilled with the outcome. With the ability to customize our use cases effortlessly, and with the comprehensive integration and interoperability capabilities, we are meeting organization-wide objectives faster and more efficiently! The overall user experience of the software was so smooth that our transition was quite seamless. Furthermore, the ability to support futuristic use cases was a welcomed surprise. We were able to easily upgrade our service provisioning capabilities and extend its reach to our teams and customers. The responsiveness of its design also allowed us to rapidly develop and deploy newer services on our digital platform. I would give Skedulos products a 4/5 rating due to certain issues with interoperability and integration. Although we experienced some challenges initially, a few more processes to support data tracking and monitoring could have been provided to ensure a reliable integration across different platforms. Overall, however, Im very impressed with Skedulos Field Service Management offerings. Its given us the tools we need to reach our goals faster and more effectively.
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Buyer, North America Mid Market Company
Feb 17, 2023
Review #2 As a veteran in the field service management industry, I have had the pleasure of using many different platforms over the years. However, none have compared to the reliability and ease of use found in Skedulo. This platform is a perfect mix of intuitive design and advanced features, allowing its users to take advantage of robust scheduling and real-time tracking, without sacrificing any of its user-friendliness. Furthermore, the customer service team at Skedulo is simply amazing. They understand your needs and are completely devoted to all their clients, no matter the size. Whenever I reach out to them, they respond swiftly and professionally, making sure that my issue is solved in an efficient and timely manner. Their guarantee for future upgrades is also an added bonus, as it ensures that the platform stays up to date and suitable for all types of users. Overall, Skedulo is highly recommended for anyone in the field service management industry who is looking for a reliable and user-friendly platform. Its richness of features and amazing customer service makes it a great choice for any size of business. Rating 10/10.
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Buyer, North America Mid Market Company
Feb 16, 2023
Ive been thoroughly impressed with the power of Skedulos field service management solutions for our customer service team. With their innovative tech stack, its simple to leverage mobile and web capabilities to keep customers up to date on the progress of our service providers. The geofencing and notifications they leverage only helps in making sure that our customers have a clear understanding of what their technician or engineer is up to. At the same time, Skedulos field service management solutions are quite easy to use and understand. For me as a senior manager, that was essential as it made it easier for us to navigate customer records and keep track of all customer interactions. I would definitely recommend Skedulo for any customer service team. With their revolutionary use of technology and simple user experience, I believe theyd be of immense help for most customer service teams. Id rate them 8/10 for their next gen tech stack and their excellent customer experience.
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Buyer, SME Company
Feb 16, 2023
Skedulos Field Service Management Offering – a Review by VP of Midmarket Company I recently had the opportunity to review Skedulos Field Service Management offering and I am highly impressed with the product and its features. The USP of the product is its unified mobile platform which is capable of addressing all areas of the customer service. With this feature, I was able to quickly and easily access customer information and manage assets in a streamlined manner. The platform also allows users to manage customer meetings, dispatch capabilities, and job assignments. Rating: 5/5 The reliability of the product is also something to mention. The AI-driven insights helps us to make important predictions in terms of resources and capital investments. It has empowered my team to be agile and provide services solutions in an efficient manner. Additionally, the integration with Dynamics 365 allowed us to evaluate and address customer service issues in a much more efficient manner. Rating: 4.9/5 The customer support provided by the Skedulo team has also been outstanding. They have the knowledge and expertise to answer our queries in a timely and friendly manner. They also stayed with us to provide us with value solutions whenever we required them. Rating: 4.8/5 Overall, Skedulos Field Service Management offering is truly a revolutionary product in the industry. It offers seamless services and allows users to manage customer resources and assets in an agile and efficient manner. I would highly recommend this product to anyone looking for a reliable field service management setup. Rating: 5/5
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Buyer, North America Mid Market Company
Feb 16, 2023
2. I have used Skedulos Field Service Management for a few months now, and I am truly impressed! The platform is akin to having a personal assistant to help manage customer success operations. Skedulos dynamic scheduling capabilities proved especially useful for my team, allowing us to maximize efficiency in scheduling and assigning customer service representatives. Skedulos customer success dashboard also offers a clear and effective overview of current operations and customer service performance. In conclusion, I would highly recommend Skedulos Field Service Management for a streamlined, efficient customer success experience. Rating: 4.5/5
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Buyer, Asia Pacific Mid Market Company
Feb 16, 2023
Review 2: As a small business owner, it can be difficult to manage the operational needs of a field service. Skedulo has been a lifesaver for me. This cloud-based field service management platform has been very beneficial in helping me manage resources and personnel. I truly appreciate the forecasting feature, which helps me better plan for customer requests and staffing needs. The customization options are great, as they allow me to design the platform in a way that best fits my business. In the past, customer experience was lacking, but Skedulo has been a huge help in that respect. The real-time notifications it provides customers give them a much better experience. The job reports are also a great tool as they provide information about job progress and customer satisfaction. All these features and more have enabled me to streamline my field service operations with ease. Overall, I would rate Skedulo 4.5 out of 5 stars. While the price point is a bit steep, I believe it is well worth the cost in terms of time and money saved. The platform is always rolling out new updates, which further increase its value. I highly recommend Skedulo for any small business looking for a quality field service management solution.
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Buyer, UK Company
Feb 15, 2023
Review #3 (Rating: 4.5/5) Skedulos Field Service Management offering is an excellent platform for streamlining field operations. Our organization has been using this system for over 2 years now and the results have been fantastic! Skedulo greatly improved our overall efficiency by syncing with our existing systems, automating processes, and reducing paperwork. It enabled us to track our personnel performance and better manage our resources. Furthermore, its customer-facing app allowed us to quickly understand customer needs and create services tailored specifically to their requirements. The analytics dashboards provided with the platform were also quite thought-provoking and useful in identifying trends and planning our resources accordingly. In conclusion, Skedulo was a great asset for our organization, coordinating our field personnel and increasing the efficiency of our field service operations. Id rate it 4.5/5 stars, only requiring a few enhancements on the analytics dashboards to make the product even better.
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Buyer, Asia Pacific Mid Market Company
Feb 15, 2023
#3: I recently implemented the Skedulo Field Service Management system for my small business and I am happy to report it has exceeded my expectations. It is incredibly user-friendly and easy to navigate, allowing me to stay organized with incomplete tasks and customer information/notifications in one central location. Furthermore, I appreciate the interoperability and integration capabilities of the system; it synced with our other platforms quickly and easily. Overall, I am very satisfied with the product and would highly recommend it. I think it offers incredible ease of use and the automated process of appointment reminders is something I am especially grateful for. I can trust that the job will get done without me having to stay on top of it all the time. Therefore, I give Skedulos Field Service Management platform 5 stars for ease of use and 5 stars for interoperability and integration.
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Buyer, North America Mid Market Company
Feb 15, 2023
Review 1: Skedulo used as Field Service Management Ive been using Skedulo as a Field Service Management for the past year and I have to say, its been a huge game-changer for me and my team. It has managed to simplify our operations significantly, increasing responsiveness and reducing costs. Im especially impressed by the innovation and use of next generation technologies. It allows us to quickly create schedules, assign resources, and coordinate operations from any device, making it much easier to optimize resources and time efficiently. The drag and drop feature on the web-based scheduler has been a huge advantage in that it makes it easy to view, assign and create appointments when sorting through large customer data. In addition, I find the mobile app for Skedulo to be very useful for customer management, as it enables us to track and monitor customer attendance, and make payments with ease. The app also features customer feedback and ensures customer satisfaction with the services provided by starting with a customer service survey. Overall, the cost of ownership with Skedulo is quite reasonable, and well worth the investment. Its easy to deploy and manage, making it ideal for small and medium-sized businesses. Highly recommend! Experiences rating: 5/5
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Buyer, North America SME Company
Feb 15, 2023
3 Skedulos Field Service Management offerings have been a great addition to our organization. The system is incredibly user-friendly, allowing us to manage our operations quickly and easily. We appreciate how affordable the cost of ownership is - Skedulo has clearly put a lot of effort into designing a product that meets our budgeting needs. The customer service team has also been nothing short of amazing. Whenever I have had questions, Ive always been met with a prompt, helpful response. That type of responsiveness and customer focus is rare to find nowadays, so its definitely something to be commended. Id rate Skedulos FSM solutions 4.8 stars out of 5.
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Buyer, North America SME Company
Feb 15, 2023
# Review 4: As a frequent user of Skedulos Field Service Management offering, I can confidently say that it makes my job much easier! This software is so easy to use because of its intuitive design and user-friendly tools. The product features are quite impressive, too, such as the ability to capture time and memory, as well as its integration with multiple cloud-based apps. It also has a great suite of automation features, which make it easy to stay organized and get tasks done quickly. Id highly recommend this Field Service Management offering to others - definitely a 10/10 rating from me!
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Buyer, North America Mid Market Company
Feb 15, 2023
As a procurement manager, I must say that Skedulo has proven to be an outstanding Field Service Management. Not only does it provide us with a great deal of value for money, but it also offers an impressive product vision. The user-interface of this product is intuitive and easy to navigate. As we are a busy team, this was a must-have attribute, and it has certainly simplified our lives. The feedback loops provided by this software are also incredibly useful, as they allow us to plan ahead with confidence. Customised reports are yet another great feature that we have taken advantage of. Being able to specify precisely which data to include in our reports has saved us a great deal of time and allowed us to get an accurate understanding of our teams operations. Moreover, our team no longer need to report back to the office to schedule their jobs as they can do this remotely in a fraction of the time. This has greatly increased the flexibility of our department, as our team can now operate independently. Overall, I can say with confidence that Skedulo is a fantastic Field Service Management that offers unbeatable value for money. I find that it ticks all the boxes, and as such, I can confidently provide this product with a five-star rating.
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Buyer, North America Mid Market Company
Feb 15, 2023
Having recently implemented Skedulos Field Service Management offering, I am mostly pleased. The automated assignment and scheduling tools were incredibly helpful in allocating resources quickly and efficiently when I needed them. Additionally, their intuitive design made it easy to manage customer service requests from an engineering point of view. That said, I felt their dispatch tool was a bit slow when handling a large number of tasks and that the user interface could benefit from more customization options. Additionally, I wished the application offered the ability to assign tasks to multiple users at once and to assign tasks to particular locations. To summarize, I am mostly happy with Skedulos Field Service Management offering and would give it an 8/10 rating. It provides a great set of features, its automated assignment and scheduling functions are top notch, but I would like to see more work done on the UI and dispatch features.
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Buyer, North America Mid Market Company
Feb 14, 2023
I have been evaluating Skedulos Field Service Management for our multi-national organization and have been thoroughly impressed with the product vision and feature set. It caters to a range of field services, from simple maintenance to complex repairs, and the organizational capabilities are powerful and user friendly. In terms of technology, Skedulo does well to utilize the latest advancements in its various features. AI chatbots, predictive analytics, and location-based tracking ensure customers can deliver their services with full understanding and confidence, while also giving them the ability to monitor their deliveries in real-time. Innovation is also put to good use, with an automated email notification system that keeps customers up to date on their job progress and a smart filters system to refine search parameters. The end result is a platform that not only looks good but operates well. In conclusion, I highly recommend Skedulos Field Service Management. Its product vision and feature set are comprehensive and efficient, while its use of technology and innovation reduces the operational burden and keeps customers informed at all times. I rate it 9/10 in satisfaction.
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Buyer, Asia Pacific Mid Market Company
Feb 14, 2023
My team recently started using Skedulos Field Service Management solutions and now, we can conduct streamlined operations with ease. From real-time updates and notifications to job optimization and complete asset management, this system offers a whole lot of amazing tools. Moreover, the systems support for futuristic use cases is fast-tracking our planning and implementation processe. Although I wish their pricing was a bit lower, I would give credit to their customer service for helping us out with learning about the system in such a short span of time. Taking all these parameters into account, I would give Skedulos Field Service Management system a 7.5/10. 3.
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Buyer, UK Company
Feb 14, 2023
As a field service veteran, Id heard a lot about the Skedulo platform before actually taking the plunge. I was happy to find that the interface was quite user-friendly and allowed me to easily manage my teams tasks and location. However, I was sorely disappointed by the value it provides for the money. First off, the price point is just too high for a system that doesnt offer many of the features youd expect from a software of that size. To make matters worse, the customer support system is quite limited, with extremely limited times of access and response. Aside from that, I found the system to be quite slow, with pages taking a few seconds to respond, leading to slower operation for my team. In terms of positives, the platform is quite easy to use, with intuitive controls and a drag-and-drop planner that allows you to easily manage tasks and assign jobs to team members. Additionally, the notification system makes it easy to keep your customers updated and in the loop, which is great. My Review: Skedulo offers an easy-to-use interface and intuitive controls, but the cost is too high and customer support is inadequate. The speed of the platform itself is also a notable downside. Rating: 2.5/5.
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Buyer, SME Company
Feb 12, 2023
Review 5 – Cost Efficiency In terms of cost efficiency, Skedulo definitely delivers. Good pricing options are available and their service packages give customers more flexibility when it comes to costs. For example, customers can opt for customized plans with specific features tailored to their needs and budget. Moreover, Skedulos pricing structure is easily adjustable, meaning customers only pay for what they use. Taking this all into consideration, I highly rate Skedulos cost-efficiency 8/10.
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Buyer, Europe Company
Feb 12, 2023
Review #2 My company recently started using Skedulos Field Service Management offerings and weve been really pleased with its performance. From supporting futuristic use cases to the teams ability to comprehend the interoperability and integration functions quickly, Skedulo has met and exceeded our expectations. The user experience was certainly worth noting. We were surprised by the ease with which our teams and customers could share information and participate in data tracking and monitoring with unparalleled effectiveness. This enabled us to provide excellent customer support, expediting our transition from traditional to digital service delivery. The only shortcoming I experienced with the product relates to the interoperability and integration functions - applications that integrate with our older systems were compatible but not as fluid. This caused occasional lags and occasional errors. Parts of the integration process could have been automated too. I would give it a 3.5/5 rating in this area. All in all, Skedulos Field Service Management offerings have enabled us to streamline our digital service provisioning and increase efficiency, accuracy, and visibility — thus enabling us to successfully meet our organization-wide objectives more quickly and efficiently.
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Buyer, SME Company
Feb 12, 2023
Review #5 Ive been an active user of Skedulo for over 4 years now and its been an absolute pleasure. As a field service professional, I can confidently say that this platform offers a great combination of user-friendliness and reliable features. From real-time tracking, to intuitive scheduling and dispatching, Skedulo is perfect for anyone, no matter the size of the business or technical skill level. The customer service team at Skedulo is also stellar. Not only are they quick to respond to questions or concerns, but they also show a great sense of professionalism and knowledge about their product. The fact that they roll out regular updates and new features to stay ahead of the competition is also a great plus. Skedulo is an excellent choice for anyone who is looking for a user-friendly and robust field service platform. With its intuitive interface, reliable customer service, and continual updates, it is sure to make your job easier and more efficient. Rating 10/10.
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Buyer, North America Mid Market Company
Feb 11, 2023
2. Im always on the lookout for great SaaS products that offer ease of use and effective product features and Skedulos Field Service Management offering certainly fits the bill. After setting up its main product features, which include scheduling, dispatching, reporting, and invoicing, I remain impressed with the performance and level of detail this system provides me with. From quickly setting up jobs with automatic alerts and notifications to tracking payments and summarizing data for my reports, this software does it all. It can also link up directly to our accounting system for invoicing which really reduces the time it takes to process payments. Additionally, the product vision is on point by providing cost-effective solutions that can easily fit into even the tightest of budgets. All of this has definitely made my job much easier and streamlined and its why Im giving this offering a 5/5-star rating.
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Buyer, SME Company
Feb 11, 2023
Review 5: As the Director of a multinational company, I recently chose Skedulo as our FSM software. So far, the transition and implementation have been successful, and I find the tool to be quite effective. My teams are taking advantage of all the futuristic features of Skedulo, including drag and drop job scheduling, AI-driven capabilities and predictive analytics. This is helping them manage their operations and customer requirements more efficiently. The customer service provided by Skedulo is also great. Through the integration of live communication and data capture during jobs, customers are getting a better experience. Plus, the feedback collected after the job is complete has been useful in measuring performance and identifying customer service KPIs. I find Skedulo to be an impressive FSM software, thus I give it a 4.8 out of 5 rating for its support of futuristic use cases and customer service.
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Buyer, North America SME Company
Feb 10, 2023
I had the opportunity to try out Skedulo Field Service Management a few weeks ago and I must say, it is an impressive tool. First and foremost, the customer service is fantastic. Every call I made was answered and my questions were readily answered in a friendly manner. I also liked the fact that the cost of ownership was extremely manageable. It allowed me to easily adjust and scale up, as my field service operations grew. One of the most convenient features I liked was the ability to create and manage schedules for my field service staff with as much detail as I wanted, as this is a major part of our business. With Skedulo, I could manage details such as location, time, and skills required for each task. This made it so much easier for me to organize the tasks and the field service staff in general. Additionally, I was also able to generate reports from the data I collected from this software which proved to be extremely valuable in terms of making decisions for my business. Overall, I could not be happier with my experience with Skedulo Field Service Management. The customer service is great, the cost of ownership is manageable, and the features it provides make it easier for me to manage my operations. I give Skedulo a 5/5 rating for its customer service and the features available. Skedulo Field Service Management Review 3
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Buyer, North America Mid Market Company
Feb 10, 2023
Review 1 - Interoperability and Integration: I rate Skedulos Field Service Management offerings highly in terms of their interoperability and integration with existing platforms and software. Weve been using their software to manage the service levels of our field staff and customers. The integration with our existing systems is great; we can quickly move data back and forth without any hitches and the results are reliable. We particularly appreciate being able to access our customer profiles across different applications. On top of being able to seamlessly transition data, the integration with third-party software such as scheduling software, CRM, analytics programs, and more makes Skedulo a great choice for our company. Overall, a great choice for any senior manager looking for an equally great integrated solution for their field service needs.
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Buyer, North America Mid Market Company
Feb 10, 2023
2. Review of Skedulos Field Service Management Offering: I recently implemented Skedulos Field Service Management offering for our company, and the results were phenomenal. It has automated our internal task assignment process, saving us a great deal of time and money. Additionally, it has allowed us to keep better track of our tasks, and even monitor the progress of each task in real-time. For us, the best part of the product is its USP - customer experience. It allows our customer support team to provide accurate updates on job progress and completion. Moreover, customers can also directly evaluate job performance through the product. This leads to improved customer satisfaction, and also gives us valuable insights into customer behavior. Overall, Skedulos state-of-the-art Field Service Management offering is a great choice for any business. The only downside to the product is that it has been fairly stagnant in the past few months. However, the features it currently offers, more than justify its price tag. Wed rate it 8.5/10.
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Buyer, UK Company
Feb 08, 2023
Review 1 (Value for Money) Ive been using Skedulo as my companys Field Service Management for several months now, and I feel that it provides great value for money. Not only is the pricing reasonably competitive and the options for licenses dependable and budget-friendly, but the range of features you get in Skedulo is nothing short of impressive. Some of the common field service management functionalities such as creating jobs, tracking job progress, communication capabilities and automation have all been included in this system. Also, you get some interesting out of the box features such as advanced scheduling, geo-location tracking, reporting and real-time analytics. Overall, Im very satisfied with Skedulos performance in delivering top quality field service management solutions at a reasonable cost. I rate Skedulo a 5/5 for value for money.
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Buyer, UK Mid Market Company
Feb 07, 2023
# Skedulo is an effective field service software that has helped me manage my resources effortlessly. It boasts impressive interoperability and integration capabilities, as evidenced by its ability to sync different types of mobile devices, link work orders to others, and integrate with any other type of service software. The customer service team at Skedulo is also highly impressive. My interaction with them has consistently been positive. They respond promptly and can usually resolve any queries I have in a short amount of time. They are always willing to provide any help that I may need. Ive been consistently impressed with the level of customer service at Skedulo, which Ive rated a 5-star. Review 3:
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Buyer, North America Mid Market Company
Feb 06, 2023
Review 1: Being an entrepreneur always comes with a multitude of challenges, especially regarding managing customer relationships and field service operations. I recently started using Skedulo to help me automate these processes and it has been an incredibly valuable asset. The cloud-based nature of this Field Service Management allows me to easily manage resources and personnel through a single platform. This has not only saved me time, but money as well. Skedulo has enabled me to manage my personnel and workload more efficiently. The forecasting feature is especially helpful for staffing needs, as it provides me with an organized plan for handling incoming customer requests. Additionally, it provides helpful customization options so that I can tailor the platform to suit my specific needs. The customer experience has dramatically improved since I began using Skedulo, as well. Customers are provided with real-time notifications about their appointment schedules and are able to easily reschedule should something come up. I also found the job report feature to be really helpful, as it provides me with the ability to track job progress and customer satisfaction levels. In short, this Field Service Management has allowed me to apply a more structured approach to managing my field service operations. All things considered, I give Skedulo 4 out of 5 stars. The price point is somewhat expensive, but I feel like its well worth the cost given the efficiency and effectiveness it has provided me. Additionally, its constantly adding new features and updates to stay current, which is always appreciated.
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Buyer, Asia Pacific Company
Feb 05, 2023
4) I recently started using Skedulo for my Field Service Management needs and have been quite impressed so far. I appreciate the speed and flexibility of the scheduling and dispatching functions, which make my job so much easier. Being able to customize the system according to my specific requirements is highly useful. The customer relationship management tools are also helpful in keeping up with the needs of the clients. Talking about value for money, I think that Skedulo is one of the best options available. The different pricing plans allow users to get the product at a reasonable price. Plus, the customer support team offers great service, so any doubts are taken care of quickly. All in all, I would recommend Skedulo as a Field Service Management. Rating: 9/10.
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Buyer, UK Mid Market Company
Feb 05, 2023
4. To say Im pleased with Skedulos Field Service Management offering would be a gross understatement. What really sold me on this product was its ease of use. After setting up the system, I was up and running in no time at all. Each of the product features, such as scheduling, dispatching, reporting, and invoicing, is fully customizable and provides me a wealth of options to choose from. The reporting feature, in particular, is outstanding, folding in any and all information I need to quickly summarize my data. The invoicing feature is also quite helpful and links directly to our accounting system. And, if I ever need a hand, the customer service team is always available. All in all, Skedulos Field Service Management offering has vastly improved my companys performance and Im thrilled with the results. Sincerely, I give it a 5/5-star rating.
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Buyer, Europe Company
Feb 04, 2023
At my organization, we recently decided to shift to Skedulos Field Service Management solutions and see the difference it has made. We were mainly looking for a system that offers integrated asset management and job optimization across the board and Skedulo delivered. There were a few hiccups here and there while getting used to the interface and we had to wait for a while to get clearer updates. Fortunately, their customer service has been quite responsive and comprehensive. What I also liked is that it offers futuristic use cases so that we start planning for future growth and opportunities. All in all, I would rate Skedulos Field Service Management solution 7/10. 4.
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Buyer, SME Company
Feb 04, 2023
Rating: 2/ 5 When making the decision to use Skedulo as our Field Service Management, I had calculated that it was the cheaper of the options available to us. However, given how many frustrating technical issues we have encountered, I now regret that decision. Despite the cost of Skedulo, the value for money is lacking in the long run. The customer experience has suffered because of not being able to efficiently coordinate customer requests, delays in communication between staff, and unnecessary costs incurred with customer management. As a result, I cannot recommend this software to anyone who wants to make their money go further. Review 3 : Interoperability & Integration
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Buyer, Asia Pacific Mid Market Company
Feb 04, 2023
Review 1 - Product Vision: Ive been in the field services industry for over 20 years and in that time, Ive had the opportunity to evaluate many different platforms and products. Skedulo has been around for a few years, and in that time I have been thoroughly impressed with the product vision. They understand the complexity and challenge of field services management, and their focus has been to create a product that streamlines the process and allows for maximum efficiency. What I really appreciate about Skedulo is their ability to allow for customization, giving you more control over the products design and allowing you to use it in a way that works best for you and your workforce. This is why I would highly recommend Skedulo as a great option for field services management. I value their commitment to growing the product and remain impressed by the product vision. Rating: 4/5
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Buyer, Asia Pacific Mid Market Company
Feb 03, 2023
Review #5 We recently implemented Skedulos Field Service Management offerings and are extremely happy with its performance. Its customized use cases make it incredibly easy to tailor and configure our service deliverables, and its interoperability and integration capabilities make the sharing of data and information effortless. In addition to that, the user experience is top-notch. Our teams and customers were able to quickly partake in data tracking, monitoring, and analytics, allowing us to quickly identify areas of improvement and make the necessary changes. I would give it a 4/5 rating due to certain issues with interoperability and integration. Certain processes could have been automated, and the integration of certain platforms with our prior systems was only compatible and not as fluid. All in all, though, Im extremely impressed with Skedulos Field Service Management offerings. Weve been able to rapidly deploy services on our digital platform and increase the speed, accuracy, and visibility of our services.
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Buyer, UK Company
Feb 02, 2023
Review 5: My team had to compare a few Field Service Management companies to find our ideal fit and, eventually, Skedulo ticked all the boxes. They provide a comprehensive set of features that can support AI-driven scheduling and real-time reporting. Furthermore, their customizations can be adapted to multiple use-cases and accommodate even the most complex workflows. Having a Customer Service team is a key factor in keeping all the operations running smoothly and Skedulo has impressed me on this front. We have been assigned a dedicated customer success coordinator and they have made sure all our queries have been answered quickly and efficiently. Moreover, their 24/7 emergency call support also plays a major role in ensuring that our processes dont get muddled up. When it comes to value for money, Skedulo has been the perfect choice. After onboarding, they provided us with intuitive pricing plans and we were able to reduce our cost of operations by 8%. This speaks volumes of their commitment to providing the best service at an optimal price. Id rate Skedulos offering a 9 out of 10 as they have been able to deliver exceptional value without compromising on quality.
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Buyer, North America Mid Market Company
Feb 02, 2023
Review 3: As an Engineering Manager, Ive had the pleasure of experiencing Skedulos Flagship Field Service Management offerings. As someone who is always on the lookout for tools to help make our teams workflow more efficient, I have to say that Skedulo has truly outdone itself. Their product vision, product features and supporting futuristic use cases have been a great help to us. The main thing I like about Skedulos FSM solutions are the customizable features. We can modify the software to fit our teams exact needs, providing our engineers with the tools they require to get the job done right. One of the best features by far is the ability to schedule on the go, with minimal disruption to existing jobs. The cloud infrastructure is also a great plus. Our engineering team has the freedom to access all the services from anywhere in the world. Everything from the analytics to the inventory maintenance is housed safely in the cloud, so our teams can stay up to date even when far away from the office. Further, I must say that Ive been extremely pleased with the customer service and support. Whenever weve had a question, the Skedulo team has been very prompt in responding and providing us with the assistance we need. Theyve also done an exceptional job at maintaining their growing list of APIs and custom solutions to help us build our own solutions. Overall, I cannot recommend Skedulos FSM solutions enough. The platforms customizability, mobility, and customer support make it the perfect suite of solutions for any engineering team. 10/10!
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Buyer, North America SME Company
Feb 01, 2023
Review #1 Ive been in the field service management industry for over 15 years now and I can confidently say that Skedulo is one of the best platforms Ive had the pleasure of working with. Its user interface is incredibly intuitive and straightforward, making it easy for both less tech-savvy employees and experienced veterans like myself to use. The real-time scheduling features are also a great plus, allowing us to quickly and accurately track down a technicians location in an instant. In terms of customer service, Skedulo truly shines. From the moment I made my first purchase, the team has been incredibly helpful and responsive. Whenever I have any questions or concerns, they are quick to respond and always make sure that my issue is resolved. The platform also puts great emphasis on future-proofing itself, constantly rolling out updates and new features to keep us one step ahead of the competition. I would highly recommend Skedulo to anyone searching for an extremely versatile, user-friendly, and future-proof field service platform. With its intuitive interface and reliable customer service, its sure to make your job easier and more efficient. Rating 10/10.
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Buyer, North America SME Company
Feb 01, 2023
Review 1 Ive been using Skedulo for Field Service Management for the last couple of years and I couldnt be happier with the product. Skedulo is an incredibly powerful and intuitive tool for managing field operations. Its especially useful for growing conglomerates that are dealing with complex field service requirements as it helps to streamline and simplify the process. The ability to support futuristic use cases with Skedulos products is incredibly impressive. For example, I can use the machine learning algorithm to analyze the data that my organization currently has, to suggest the best outcome for a certain field service. Similarly, Skedulo also uses AI capabilities to detect array of possible obstacles in the field service operations which helps teams gain better visibility to optimize their tasks. The product vision has been tailored to meet the complex needs of our field service teams which is essential as it helps guide them on how to navigate challenges that arise. Furthermore, the product features are easy to use and manage. From automatically scheduling appointments to tracking technicians and tracking the performance of field teams, Skedulo has it all. Id gladly rate Skedulo 5/5 for its futuristic use cases and its product vision and features. Its definitely an essential tool that Id recommend to all conglomerates dealing with field service management.
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Buyer, UK Company
Jan 31, 2023
Review 1 (Cost of ownership): I have been using Skedulos Field Service Management offerings for the past 6 months now, and I am very impressed overall. The cost of ownership for its Field Service Management solutions is extremely competitive in the market and it has been essential for our business to be relying on a cost-effective solution without compromising the quality. Thanks to Skedulos solutions, I have been able to save on operational expenditure significantly and have witnessed great cost-savings. On top of that, the scalability of the solutions allows us to quickly and affordably increase or decrease our service as needed. I give it 4/5 stars for its cost-effectiveness.
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Buyer, SME Company
Jan 31, 2023
Review 5 : After using Skedulos Field Service Management offerings, I can confidently say this is a great choice for companies looking to streamline their service operations. The user interface is incredibly intuitive, making it easy for even less tech-savvy people to succeed. I was also pleased by the cost of ownership; Skedulo is more affordable than some of the other systems we investigated. The ability to integrate existing systems is also incredibly useful. We were able to make the most of our existing tools while taking advantage of Skedulos more advanced features. This makes it a great choice for companies just starting out, as they can scale up quickly and keep expenses in check. In short, Skedulos Field Service Management offerings are an excellent choice. I rate it 9 out of 10 for its great ease of use and cost of ownership.
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Buyer, North America Mid Market Company
Jan 31, 2023
5. Review of Skedulos Field Service Management Offering: Skedulos Field Service Management offering has been in use with our business for a few months now, and the results have been quite satisfactory. Thanks to its automation, managing and tracking tasks has become much easier. It has also enabled us to monitor the progress of our tasks in real-time. The products USP is its improved customer experience. Customers can now get accurate updates on the job status, and also evaluate the job performance. This has significantly boosted customer satisfaction. Moreover, we can also gain valuable insights into customer behavior through the analytics feature. Custom analysis and reports on customer feedback help us identify customer pain points and further enhance our service quality. To sum it up, I am quite pleased with Skedulos Field Service Management offering. It is definitely worth the price and Id rate it 8.9/10 for its features and customer support.
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Buyer, UK Company
Jan 30, 2023
Review 2: Having used Skedulos Field Service Management for about 6 months, I can attest to the quality of its innovative platform. The detailed user interface and automated processes have greatly reduced the amount of man hours needed to manage our day-to-day operations. During unusual times like pandemics, we are also able to utilized the cloud-based platform to reduce costs and manage staff/contractors in real time. With the availability of advanced reporting, such as forecasting and scheduling, Im able to monitor our teams more efficiently and with greater accuracy. The product is reliable and the customer support is top-notch. I give it a 6.5 out of 10.
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Buyer, UK Company
Jan 30, 2023
Rating 5/5 I recently got to experience the effectiveness of Skedulos Field Service Management Solution in managing our facilities and I am highly satisfied. Deployment was smooth and painless – the onboarding process was well-managed and I was pleased with the support we got from the project managers in understanding the features of the solution and configuring the settings. Post-implementation, the team at Skedulo proved to be outstanding in providing us with guidance whenever we had questions or ran into troubleshooting issues. They also provided us manuals and training materials to use the solution most efficiently. As VP for a mid-size company, I believe this offering is simply the best available and I would recommend it to anyone looking for a comprehensive Field Service Management solution.
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Buyer, UK Company
Jan 29, 2023
5. Skedulo is a great Field Service Management solution and I could not be happier with its performance. When compared to other solutions on the market, Skedulo is far superior, thanks to its cutting-edge technology and user-friendly interface. Our field service team has been able to make better use of their time and resources due to the implementation of Skedulo. We no longer rely on manual scheduling and can now assign tasks and track the progress of our technicians in real-time. Additionally, we can easily track customer information and see the “big picture” far clearer than before. Additionally, Skedulos customer service team is outstanding and consistently there to assist when needed. They are always quick to pick up the phone, friendly, and always willing to help with any issue we may have. Moreover, Skedulos commitment to innovation and development truly sets them apart from their competitors. They are always coming out with new features and added functionalities which make their solution even more powerful and valuable. Im incredibly impressed with Skedulos Field Service Management offering and would wholeheartedly recommend it to any organization. Rating: 5/5
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Buyer, Europe Company
Jan 29, 2023
I recently implemented Skedulos Field Service Management offerings in our business unit and I have been extremely pleased with the results. The customer service from the company was excellent; their team was very knowledgeable and always available to assist us with the transition. We were also provided with an Account Manager who was extremely helpful and patient in guiding us step by step throughout the process. Skedulos Field Service Management system has been nothing short of remarkable. The features are very intuitive, user-friendly and advanced, making it ideal for use in a business setting. We are already reaping the benefits of the AI-driven scheduling algorithms; they determine the best suited jobs for our technicians based on their skill sets, allowing us to complete tasks much more quickly. We are also making full use of the companys online tools such as the interactive dashboard and customizable reports, which offer us a great way to stay on top of our teams performance. This helps us analyze our workflow and identify potential improvements for greater efficiency. All in all, I am thoroughly impressed with Skedulos Field Service Management offerings and I would highly recommend them to anyone looking for a comprehensive and modern solution. Based on my experience with their excellent customer service and their advanced use cases, I give Skedulo a 5/5 rating.
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Buyer, UK Company
Jan 28, 2023
Skedulo: In Comparison Ive compared Skedulos software with other similar programs and I must say that Skedulo is top-notch. It offers more features, better customer support, and more reasonable pricing plans than other field service management systems on the market. Id give it 5/5 stars in comparison.
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Buyer, UK Company
Jan 28, 2023
As a senior manager, Ive been impressed by Skedulos field service management solutions and their innovative approach to customer engagement. Their powerful tech stack leverages mobile and web solutions for service support teams, making sure that we can keep customers informed of the status and location of their service providers in real time. This is all enabled through their use of geofencing and notifications, making it easy to alert our customers of their technicians progress. At the same time, the software is incredibly user-friendly, making it easy for all our customer service operations to be properly organized and recorded. For me this was an important part of skedulos solutions as its made our life much easier as we have an easier time managing customer records and tracking customer interactions. All in all, I would absolutely recommend Skedulos Field Service Management solutions. With their revolutionary tech and ease of use, I believe theyd be an excellent addition to most customer service teams. Id rate them a 9/10 for their advanced technology stack and great customer experience.
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Buyer, North America Mid Market Company
Jan 28, 2023
I recently had the chance to use Skedulo Field Service Management and I wanted to provide a brief review on my experience. As soon as I started to use this software, I immediately noticed how user-friendly and straightforward it was. In addition, I found the customer service to be amazing, as I was able to get quick and helpful responses on every call. Also, the cost of ownership was quite manageable as well a big plus in my book. One of the major features is the ability to manage and create schedules for my field service staff. With Skedulo, I was able to easily organize my staff and assign them the tasks they needed to do. Additionally, the data I collected from this software was quite valuable in terms of helping me make decisions for my business. In conclusion, Skedulo Field Service Management is a great tool that I would recommend to anyone looking to manage their field service operations. The customer service and cost of ownership are great, and the features it provides make it incredibly helpful in managing my staff and operations. I give Skedulo a 4.5/5 rating. Skedulo Field Service Management Review 5
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Buyer, UK Company
Jan 27, 2023
Review 3 Id like to start with saying I am very pleased with Skedulos product vision and features. The platform is well organized and intuitive enough to be a great asset for managing field service teams. The features are comprehensive and enable us to optimize the performance of each individual field team member. Skedulo also supports futuristic use cases. The machine learning capabilities help to make better suggestions for managing field service operations and it also helps us to anticipate and find solutions to possible issues faster. Similarly, the AI components make it faster to identify potential problems in field service tasks. Additionally, scheduling appointments and finding local resources for any field service tasks is really easy with Skedulo. The platform allows us to quickly set up tasks with just a few clicks and updates on field activities can be found as soon as they are done. All in all, Id rate Skedulo 4.5/5 in consideration of its fantastic product vision, product features and futuristic use cases. Its a great platform that Id highly recommend to any business dealing with field service management.
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Buyer, North America Mid Market Company
Jan 26, 2023
I am confident in giving Skedulos Field Service Management offering my highest recommendation from a service-oriented perspective. The range of features and capabilities that have been implemented into the platform have given us the data required for more accurate decision-making, better strategies for managing service requests and improved customer service. The added advantage of Skedulos customer service has also been valuable by allowing us to use the service more efficiently and effectively. I cannot recommend Skedulos solution enough in terms of supporting futuristic use cases and customer service. Rating: 10/10
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Buyer, North America Mid Market Company
Jan 26, 2023
2) I have been using Skedulo as my Field Service Management for the past few weeks and I am quite satisfied with the results. The scheduling and dispatching functions are very comprehensive, and the system is relatively easy to use. All the profiles and infrastructure related to dispatching are customizable, so I can tune the system to fit my exact needs. Furthermore, the customer relationship management tools embedded in Skedulo are super useful when trying to keep up with customer needs and requests. Overall, Im content with the systems reliability and usability, so I would recommend it to any engineer. Value for money and cost of ownership are also great when it comes to Skedulo. The various pricing plans are diverse and meet the deadlines for different budgets. Similarly, the customer support representatives have been particularly efficient when I have needed assistance, so no issues at all. I would definitely give Skedulo a thumbs up. Rating: 8/10.
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Buyer, North America SME Company
Jan 26, 2023
As a procurement manager, I am thrilled with the decision my team made to implement Skedulo as our Field Service Management. Not only has this product provided us with a great deal of value for money, but it also has a highly desirable product vision. My team have found the software to be very intuitive. This has removed the usual learning curve that is usually associated with software of this nature, and this has saved us a great deal of time. The feedback-loop feature is another great attribute of this product, as it simplifies the processes of forward-planning. We can also customise our reports so that they only contain the specific information we need. This is an incredible asset to us, as it allows us to quickly create reports that contain relevant data. Moreover, our field service workers no longer need to report back to the office to schedule their jobs, as they can do so remotely with ease. All-in-all, I cannot recommend Skedulo enough as a Field Service Management. We have been delighted with the user-friendly interface, and the improved efficiency it has provided. Therefore, I can confidently provide this product with a five-star rating.
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Buyer, UK Company
Jan 26, 2023
Review 4 - Pricing: Ive also been impressed with Skedulos pricing structure. While the pricing is on the higher end, the quality of the product and the suite of features more than justify its cost. Skedulo also provides a number of packages so that customers can choose the one that best fits their needs. They also offer discounts for long term contracts and several payment options, which makes the cost highly manageable. Thus, I feel that the pricing is fair and competitive, given what youre getting with Skedulo. Rating: 4.5/5
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Buyer, UK Company
Jan 25, 2023
Review 3: I have been an IT Infrastructure Manager for the past 7 years and have used numerous Field Service Management products in the past. Of them all, I consider Skedulos offering to be the best. Its predictive analytics and automated job scheduling capabilities are top-notch. The user interface is easy to understand and the product is designed to support various levels of IT Infrastructure expertise. As a manager, the product has enabled me to forecast resource demand and make efficient routing decisions. The customer support is also prompt and reliable. All in all, its a great product. I rate it 9 out of 10.
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Buyer, SME Company
Jan 24, 2023
I recently started using Skedulos Field Service Management offering after using some other companies services which werent up to the mark. I must admit that the Skedulo offering has changed the game for me. The ease of use and interoperability of the system are something that I am very impressed with, and I would definitely recommend Skedulo to others, especially if youre in need of a system that works! The biggest thing that caught my eye about Skedulo was how easily and quickly I could assign tasks and manage job tracking. This makes keeping track of everything and ensuring that everyone is in sync much easier. In addition, Skedulos integration capabilities are second to none. They offer both Apple and Android integrations, and this lets me assign tasks straight from a single app, which is really convenient. Overall, Im really pleased with what Skedulo provides, and would recommend it to anyone looking for an effective Field Service Management solution. Rating - 4.5/5 Skedulos Field Service Management Offering - Review 3
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Buyer, North America Mid Market Company
Jan 24, 2023
Whenever I look for a Field Service Management offering that can actually meet the ever-dynamic expectations of our customers, I think of Skedulo. They are the most reliable and cost-effective solution to all of our difficulties. The simple and intuitive user interface of Skedulo makes it easier for us to manage complete scheduling, dispatching and customer communication processes. It helps us to improve efficiency and accuracy in our operations. Skedulos cost of ownership is quite affordable for us. It is economical for us and enables us to achieve maximum return-on-investment. Plus, it has plenty of features and functionalities which are extremely useful for many businesses. We are able to manage multiple locations, crews, and mobile technicians with their easy to use mobile app. Customer service is also great. Skedulo has prompt and friendly customer support team. They respond to our queries quickly and accurately and provide us with detailed solutions. The team also provides us with timely software updates so that we can ensure smooth and uninterrupted operations. Overall, they are client-centric and strive hard to meet customers expectations. I would definitely recommend Skedulo to anyone looking for a superior field service management solution. It is an excellent tool that offers outstanding performance. I would rate Skedulo 9/10 for its wonderful cost of ownership, great customer service and intuitive user interface.
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Buyer, North America SME Company
Jan 24, 2023
I had the chance to use Skedulo Field Service Management recently and wanted to give my two cents on the experience. When it came to the customer service, I was quite pleased with it, as every call was answered in a timely manner and every question I had was answered in a friendly manner. Additionally, I found the cost of ownership to be quite manageable, especially considering the features available. One of the most important features this software offers is the ability to create and manage schedules for my field service staff. With Skedulo, I could manage details such as location, time, and skills required for each task. It made it so much easier for me to keep track of my staff and their tasks. Additionally, I was also able to generate reports from the data I collected from this software which was invaluable to me in terms of decision-making. In the end, I would recommend Skedulo Field Service Management to any business looking for a reliable, cost-effective software for their field service operations. The customer service and the features available make it a no brainer and the cost of ownership is an added bonus. I give Skedulo Field Service Management a 4/5. Skedulo Field Service Management Review 4
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Buyer, North America Mid Market Company
Jan 23, 2023
Customer service I have had great experiences with Skedulos customer service team. Whenever Ive had any doubts or issues with Skedulos Field Service Management offering they have gone out of the way to address them. From helpful support FAQs to live chat and telephone options, Skedulo seems to have all ground covered. I especially appreciate their proactive customer service approach which includes quick question resolution, data and security analyses and more. I rate their Customer Service a 5/5.
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Buyer, UK Company
Jan 23, 2023
As a procurement manager, I could not be more satisfied by the decision to select Skedulo as our Field Service Management. This product truly stands apart from the competition, and the value for money it offers is simply incredible. First and foremost, I need to discuss the product vision of Skedulo. My team have found it to be extremely user-friendly and this has allowed them to take full advantage of the capabilities of the software without requiring any lengthy training. The feedback-loop proscribed by the software has also greatly benefited my team, and they use this function to plan ahead. We also have the luxury of customising our reports in whatever way we deem appropriate. This is highly beneficial to us, as it allows us to quickly collect the data we need with minimal effort. Moreover, our team no longer report back to the office to schedule jobs, as they can do this remotely with ease. All-in-all, I believe that Skedulo is one of the best products of its kind on the market. We have been amazed by how quickly my team have adjusted to using the software, and the increased efficiency it has provided us has been invaluable. Therefore, this product receives a well-deserved five-star rating from me.
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Buyer, SME Company
Jan 23, 2023
Review #5 (Rating: 4.5/5) Skedulos Field Service Management offering has completely changed the way our organization manages field operations. Weve been using the system for about a year now and the results have been better than expected. The platform enabled us to automate our processes, save time on paperwork, and track the performance of our personnel in real-time. It also gave us the capabilities to create a customer-facing app and plan our resources accordingly. Additionally, Skedulos analytics enabled us to quickly identify trends and better plan our services and workforce. This was a great asset for our organization, as it allowed us to anticipate customer needs and respond to them quickly and efficiently. In conclusion, Skedulo has been a great asset for our organization. It allowed us to efficiently manage our field operations and improve customer satisfaction. Id rate it 4.5/5 stars, looking forward to some additional features on the analytics dashboard to make the product even better.
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Buyer, Europe Company
Jan 23, 2023
Review 4 on Product Quality I recently implemented Skedulos field service management offering for my mid-market company, and I must say that it offers some good product quality. Skedulos platform offers a range of features to optimize the deployment of resources, allowing us to seamlessly automate our operations. Additionally, Skedulo also offers interactive mobile apps to make sure our personnel is more engaged and informed, while making sure that our customers are receiving real-time updates about the jobs that are being assigned. Skedulos comprehensive feature set allows us to streamline our operations, and I would rate the product quality as 7/10.
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Buyer, North America Mid Market Company
Jan 22, 2023
Documentation When using any software, it is important to have access to relevant documentation and help. Skedulo offers highly detailed documentation in the form of knowledge base, whitepapers and user guides, all of which come in handy when I am stuck at something. This makes the adoption process seamless. The 3rd party plugins they offer also come with simple step-by-step instructions. However, at times I have noticed that these are not updated with the product updates and that can be frustrating. I rate the Documentation a 3.5/5.
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Buyer, UK Company
Jan 21, 2023
1. Skedulo‘s Field Service Management is quite an efficient tool for our Research and Development team. We have been using it for quite some time now and it has enabled us to operate in a much more efficient and organised way for our Field Services. The software enables us to easily schedule visits to our customers and manage every job independently that drastically improves the customer experience. It is quite useful in terms of managing customer relations too, since it enables us to monitor service status and delivery times, as well as send customer feedback forms. With the help of this tool, we have been able to deliver our services faster and more efficiently with only minimal time and effort. Another great advantage of the software is the flexibility it provides. It allows us to configure our own specific personalised requirements on the system and modify it accordingly to fit our organisations goals, resources and technologies. Skedulo has a wide range of willing partners, so connecting with them is quite easy and helps us get access to a wide range of solutions that suit our needs. The tech infrastructure it provides is also very secure. The data is encrypted and protected from cyber-attacks, and all personal detail of the customers are kept safe and secure. Its geofencing technology is a great tool as it helps us track our resources and check the progress of their work. Overall, Skedulo is an innovation which is quite value for money. It has increased the efficiency of our Field Services drastically.Rating: 9/10
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Buyer, Asia Pacific Mid Market Company
Jan 21, 2023
Skedulo: Product Features In terms of product features, Skedulo has a lot to offer. The simple user interface makes it easy to use and the features are quite comprehensive. Were able to track and manage work orders, assign tasks, automate manual processes, and so much more. They also offer features to help with customer service, scheduling, and dispatch. The features are robust and Id give them 4/5 stars.
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Buyer, North America SME Company
Jan 20, 2023
I recently worked with Skedulo in regards to our field service management needs and have been really impressed with the level of innovations. With their tech stack, they ensure mobile and web solutions for customer service teams, making sure that customers have an understanding of their technician or engineers location. Along with this, Skedulo offers a really user friendly experience when it comes to managing customer records and tracking customer interactions. I believe this is an important part of their service as it makes our lives much easier when it comes to the day to day management of customer service operations. I would highly recommend Skedulos field service management solutions for any customer service teams. Their use of next generation technologies and easy user interface make them an ideal choice for any customer service team. I rate them a 10/10 for their advanced tech stack and excellent customer experience.
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Buyer, UK Company
Jan 20, 2023
Review 2: As the Director of a multinational company, I can confirm that Skedulo has proved to be a great FSM software in my organization. The transition was quite simple due to the help provided by Skedulos customer support team. My teams are benefiting from the futuristic features of the tool. Its drag and drop job scheduling functionality has enabled us to quickly plan the job schedules and assign tasks to the right team members. The AI-driven features mean that job scheduling is now automated, making the job more efficient. The support that we receive from Skedulo in terms of customer service is also topnotch. Live communication and data capture during jobs have helped my service agents build a closer relationship with customers. The feedback collection once the job has been completed has also been great - this has eliminated the need for a manual spreadsheet and provides better visibility over key customer service KPIs. For me, Skedulo scores 4.5 out of 5 for its support of futuristic use cases and customer service.
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Buyer, SME Company
Jan 19, 2023
Ive been using Skedulo Field Service Management for a few months now and I`m extremely pleased with the product. My rating for them would be 9 out of 10. On top of their intuitive mobile app and scheduling platforms, Ive been really impressed with their customer service and product vision. Skedulos customer service team is unbeatable. Whenever Ive had a question or a problem, theyve responded within minutes, helped me out with any issues and been generally extremely helpful. Its so reassuring when I know I can get immediate help with no fuss. I also cant say enough about the product vision from Skedulo. They keep their customer feedback in mind and strive to continuously improve the product. This has been evident in the small shifts and updates theyve made since I started using the service. In conclusion, Id highly recommend Skedulos Field Service Management offerings. Theyve done a great job of integrating customer feedback into their product vision, and I have nothing but positive things to say about the customer service. On top of that, the products features have us really impressed.
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Buyer, Europe Company
Jan 18, 2023
Skedulo: Overall Overall, Im impressed with Skedulo and their software. They offer reasonable pricing plans, have an excellent product vision, and their product features are robust. I find it to be an efficient and reliable field service management system and would highly recommend it to others. Id give them an overall rating of 4.5/5 stars.
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Buyer, North America Mid Market Company
Jan 18, 2023
I find the capabilities of Skedulos Field Service Management offering to be extraordinary. It has allowed us to move away from manual processes and paper-tracking by providing easy-to-use automation tools. The real-time data that is available to track incoming and outgoing service requests, performance metrics, and analytics has been a major upgrade to the way we manage our operations. Skedulos cloud-based platform offers us this information quickly, reliably and securely. We have also been able to use Skedulo to create custom solutions for our customers when special requests arise, such as accommodating receiving special parts. The customer service provided by Skedulos team has accelerated our progress as well, helping us to fully integrate their solution into our organization. Rating: 8/10
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Buyer, North America Mid Market Company
Jan 18, 2023
We have utilized Skedulos Field Service Management solution at our conglomerate and its been worthwhile. Skedulo has been incredibly helpful when it comes to improving operational accuracy and attaining customer satisfaction. It helps us achieve maximum return on investment with its easy to use mobile apps and features. The cost of ownership of Skedulo is quite quite affordable for us and gives us enough value for money. We have been able to manage multiple locations, crews and technicians using their mobile apps which is great. Plus, its user interface is quite useful. Coming to the customer service, Skedulos team has keenly supported us in our needs. They have been very friendly, responsive to our queries and have given us detailed solutions. The team have also provided us with timely software updates, ensuring that our operations are carried out without discrepancies. In conclusion, Skedulo is a great Field Service Management solution that any business should consider. It offers outstanding performance and is incredibly easy to use. I would rate them 8/10 for their wonderful cost of ownership, strong customer service, and intuitive user interface.
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Buyer, Europe Company
Jan 17, 2023
Rating: 1.5/ 5 I am really not a fan of Skedulos customer management tool, and it has been a major source of frustration. Despite the fact that this software is touted as being a budget-friendly option, I do not believe it is particularly cost-effective. The fact that I have had to pay a lot more out of pocket money repairing its flaws and blunders has removed any initial cost benefit we might have had. In addition, the customer experience has been severely hampered by inefficient customer management, unnecessary costs associated with it, and communication delays. It definitely is not worth the money. Review 5 : Interoperability & Integration
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Buyer, Asia Pacific Mid Market Company
Jan 16, 2023
I recently started using Skedulo Field Service Management, and have been quite pleased so far. It has excellent interoperability and integration capabilities that allow for seamless communication and collaboration between departments, which has made dealing with customer service requests much easier. Additionally, its support for futuristic use cases has been great. Ive been able to integrate the latest tools and implement new processes without any hitch. Overall, I would rate its interoperability and integration capabilities 8/10 and its ability to support futuristic use cases 9/10. Review 5:
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Buyer, North America Mid Market Company
Jan 15, 2023
#4 As a Customer Success representative in the field service industry, I always look for the perfect tool to make life easier for my clients. Skedulo has proven to be such a tool, thanks to its amazing field service management offering. The product vision of Skedulo makes it stand out in the sea of field service software: they explicitly understand the importance of properly managing daily operations and have designed their software with this in mind. Features such as quick deployment, job scheduling, and real-time visibility into operations give customers the power to really make their business run smoothly. Moreover, the features of Skedulo are second to none. Think in-app mobile job scheduling for easy communication between technicians and managers, automated dispatch for efficient jobs, and route optimization so teams can get to their jobs in the most efficient way. Furthermore, ease of use is also something that Skedulo excels at. Customers dont need to spend hours getting used to the software thanks to its intuitive UI and user-friendly design. In conclusion, Skedulo is the perfect choice for field service teams. Its product vision, features, and ease of use make it a powerful tool to manage operations and ensure customers get the best experience. Id give it a 9.5/10 rating for really setting the bar for field service software.
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Buyer, North America Mid Market Company
Jan 15, 2023
Review #5 on Interoperability and integration Theres nothing quite like being able to plug and play with Skedulos Field Service Management offering. Im sure most of you can relate to wanting to get up and running as quickly as possible, but having secure and well-developed integrations is key. I was fairly impressed with the data transfer protocols used in order to securely exchange data. It makes no difference the number of third-party applications that we used to run our business. We now have the peace of mind knowing that each application will maintain its secure connection no matter the number of transfers being made. All in all, 9 out of 10 for its interoperability and integration.
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Buyer, UK Company
Jan 15, 2023
4. Skedulos field service solution has been a great asset to our organization and has enabled us to more efficiently manage our field workers and operations. The technology is excellent and easily integrates with our existing systems. The Skedulo team is responsive, highly knowledgeable and great to work with. They are always willing to help with any of our queries, no matter how big or small. They provide top-notch customer service and listen to our feedback, which is something I truly appreciate. Im also impressed with the level of innovation and continual development of the product. Every so often, I am pleasantly surprised to find that Skedulo has released a new feature or added functionality. This shows their commitment to providing users with the best possible experience. In conclusion, Im highly satisfied with Skedulos Field Service Management offering and would recommend them to any organization seeking a reliable and forward-thinking solution. Rating: 4.9/5
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Buyer, Asia Pacific Mid Market Company
Jan 14, 2023
Im very happy with the results of my companys decision to deploy Skedulos Field Service Management offerings. The cost of ownership was a very welcomed surprise and the product vision was wonderfully comprehensive, allowing us to draw a lot from it. The product features have been quite useful as well, as they bring outstanding value to the organization. The automation capabilities were a terrific addition and have made our teams work much more efficiently. The in-app reporting has also been very beneficial in optimizing workflow and the customer service experience has gone through the roof. The one area that could use improvement is the integration with third-party applications. This has been a bit of a sticking point, as it can make some of our tasks a tad more tedious. Nevertheless, Im quite positive when it comes to Skedulo and highly recommend it to anyone. 10/10.
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Buyer, UK Mid Market Company
Jan 13, 2023
1.I recently started using a new field service management software called Skedulo, and Im pretty impressed with the quality and reliability of the product. The software has been incredibly easy to set up, and the support team has been incredibly helpful in answering any questions Ive had. The software allows us to easily coordinate our field service personnel and assign jobs as quickly and easily as possible. With the ability to easily track employee timesheets, labor costs, and job completion times, Im confident that well be able to make the most of our workforce and increase our efficiency, productivity and profitability. The software also provides comprehensive reporting functions for tracking service performance and customer satisfaction, which was a huge plus for us. My team and I are so pleased with the product, weve already recommended it to a few other mid-market companies. Rating 4/5
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Buyer, SME Company
Jan 13, 2023
I have had experience with a wide range of field service management systems and Skedulo has held its own quite admirably. It offers various features such as resource optimization, communication tools and forecasting capabilities along with integration options with operational and enterprise systems. The system also supports various futuristic use cases such as AI and machine learning. This has enabled us to improve the efficiency of our process management as well as gain insights from past experiences. Also, AI can be used for automation of manual tasks to improve operational performance. Skedulos cost of ownership is also quite reasonable and offers good value for money. The pricing plans ensure that minimal investments are made for ensuring the operational efficiency of the system. Therefore, I would definitely recommend Skedulo to anyone looking for a comprehensive field service management system. It has proved to be a reliable system and I rate it 4.8/5 for its futuristic use cases and cost of ownership.
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Buyer, Asia Pacific Mid Market Company
Jan 12, 2023
Skedulo offers one of the best Field Service Management packages Ive ever seen. Id rate them with a 9 out of 10 the customer service and product vision are outstanding, and the product features are top notch. Ive found their customer service team to be amazing. Whenever Ive had any questions or problems, Ive gotten help within minutes. The customer service representatives have all been really knowledgeable, and its not an exaggeration to say theyve gone above and beyond in terms of customer support. The product vision is also second-to-none. Skedulo looks at customer feedback and ensures any changes are made around the customers needs. The minor tweaks theyve made since I started using their product have been greatly appreciated. Overall, Id recommend Skedulo to anyone in the industry interested in Field Service Management. Their customer service is exemplary, and their product vision ensures the product features are customer-centric. Ive also been really happy with their intuitive and user-friendly app and scheduling platforms.
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Buyer, UK Mid Market Company
Jan 11, 2023
Skedulo has been a great choice for my engineering teams Field Service Management needs. Despite some issues I have regarding its cost of ownership and customer service, Im giving this software an 8/10 rating. My main issue with the cost of ownership is that it is not cheap. Skedulo is a great service, but Im not sure the value outweighs the cost. I would suggest that customers should be given some type of discounts or special offers depending on usage and length of contract. In regards to customer service, I had a question that I needed answered and it took a few days before I got a response. Though the issue was addressed in the end, I wish the response time was faster. Overall, Im happy using Skedulo. Its a great solution for my engineering teams tasks, scheduling, and administrative paperwork.
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Buyer, North America Mid Market Company
Jan 11, 2023
1. Skedulo Field Service Management provides a great offering with its well-rounded capabilities that allow us to manage the engineering and service processes within our business. It has a mobile app that allows us to assign tasks and job requests to our team members, view customer information, and record team members locations in real-time. The user interface is intuitive and allows us to quickly identify issues needing attention, allowing us to act faster and work more efficiently. The integration with our email system allows for ease of communication, as well as quick and easy scheduling changes. We are able to quickly access and analyze data of our resources such as availability and qualifications, enabling us to make informed decisions when assigning jobs or ordering materials. Overall, Skedulo offers an excellent value for money. Ease of use: 9/10. Value for money: 10/10.
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Buyer, UK Mid Market Company
Jan 10, 2023
Review #5 We recently implemented Skedulos Field Service Management offerings and are extremely happy with its performance. Its customized use cases make it incredibly easy to tailor and configure our service deliverables, and its interoperability and integration capabilities make the sharing of data and information effortless. In addition to that, the user experience is top-notch. Our teams and customers were able to quickly partake in data tracking, monitoring, and analytics, allowing us to quickly identify areas of improvement and make the necessary changes. I would give it a 4/5 rating due to certain issues with interoperability and integration. Certain processes could have been automated, and the integration of certain platforms with our prior systems was only compatible and not as fluid. All in all, though, Im extremely impressed with Skedulos Field Service Management offerings. Weve been able to rapidly deploy services on our digital platform and increase the speed, accuracy, and visibility of our services.
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Buyer, UK Mid Market Company
Jan 10, 2023
3. After researching many field service management solutions, I chose to use Skedulos. I have been pleased with its performance and am pleased to share my experience. Skedulos platform uses next generation AI-powered tools to simplify customer success operations. With Skedulos algorithms, my team was able to automate a variety of tasks and take our customer service operations to the next level. Additionally, Skedulos customer success resources were incredibly helpful and accessible. All in all, I highly recommend Skedulos Field Service Management for its intuitive interface, robust customer success tools, and reasonable pricing. Rating: 5/5
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Buyer, UK Mid Market Company
Jan 10, 2023
Ive been using Skedulos Field Service Management offerings for the past few weeks, and I must say I`m incredibly impressed. I rate the company with a perfect 10 out of 10 Ive been really happy with the customer service, product vision and product features. The customer service team at Skedulo has been absolutely fantastic. Ive been given help and assistance within minutes each time Ive contacted them, and all of the customer service staff have been really friendly and knowledgeable. Their product vision and features have also left me awestruck. Listening to customer feedback is obviously a priority for them, as I can see from the small changes made since I started using the service. On top of that, their mobile app and scheduling platforms are intuitive and powerful. Ive never seen such a user-friendly system before. To summarize, Id strongly recommend Skedulos Field Service Management offerings. Their customer service is exceptional, and the product vision revolves around customer feedback. Additionally, the features are intuitive and user-friendly.
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Buyer, Asia Pacific Mid Market Company
Jan 10, 2023
Review 2: Skedulos field service management has proven to be an excellent choice for small business owners like me. The software is easy to use, and allows us to track every step of our service projects, from customer contact all the way to completion of the task. The mobile apps significantly reduce manual input, guaranteeing that we dont miss any important information, while the reporting capabilities allow us to see how our downtime and revenue performance is doing. Though the cost of ownership may seem a bit high at first, the sheer breadth of features that Skedulo offers easily makes the cost worth it. I definitely recommend Skedulo for small businesses, and rate them a four-star on value for money.
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Buyer, SME Company
Jan 10, 2023
Rating: 2.5/ 5 I recently started using Skedulo as a Field Service Management with high hopes given its stellar reputation in the market. After the initial setup and onboarding was completed, I was irritated to find that the overall interoperability and integration was fairly limited. We have invested in several other services and third-party tools that need to be integrated with Skedulo and it has been a real struggle. The laboring process for bringing on other tools and platforms is cumbersome and we have had to manually try to make them work together. The cross-platform ability is a good option but it has been difficult implementing it at a larger scale. Even trying to customize individual preferences has been a challenge. Review 2 : Value for Money
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Buyer, Asia Pacific Mid Market Company
Jan 08, 2023
Review 4 - Ease of Use Skedulos Field Service Management software is incredibly user-friendly. I have been using the software for a few weeks now, and have been very pleased with the systems ease of use and intuitive interface. The drag-and-drop functionality in the online platform makes it very easy to set-up projects, create schedules and track services. I was also impressed by the comprehensive set of features, such as resource allocation and tracking, which allowed me to easily visualise the resources usage in real-time. Unlike some of the other software solutions, I was able to quickly grasp how Skedulo works, minimising the learning curve. Adding to this, their customer support team was wonderful in helping me to configure the software and answering all my questions. I would absolutely recommend Skedulos Field Service Management Offering for its ease of use. Rating: 5/5
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Buyer, North America SME Company
Jan 08, 2023
2. Skedulo Field Service Management is an essential tool for any organization that wants to stay competitive in the customer service arena. Since implementing the system a few months ago, I have been thoroughly impressed with its performance and the level of efficiency it has brought to all operations. With Skedulo Field Service Management, I can access real-time reports and analytics and gain insights into whats happening on the ground with my customers. Not only this, but I can also customize job assignments and create smart scheduling to maximize resource utilization. As for value for money, Skedulo offers an affordable solution with a 40% lower cost of ownership when compared to traditional solutions. In addition, Skedulos Field Service Management solution is extremely user-friendly with a clean interface and intuitive design, making it very straightforward to configure and use. All in all, I would rate Skedulo Field Service Management 4.5 stars for its value for money and cost of ownership.
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Buyer, Asia Pacific Mid Market Company
Jan 08, 2023
4. We recently switched to Skedulos Field Service Management and so far Im impressed with what it brings to the table. It sets up our engineers with the tools they need on the go, allowing them quick and easy access to job requests and customer information. It helps us stay organized as everything is nicely organized into folders and categories, and the real-time tracking feature ensures that the jobs are done on time and to our standards. My only problem is that I find the pricing to be a bit steep for smaller businesses, as there are flat rate fees and additional charges for added features that are not needed. Ease of Use: 8/10. Value for money: 6/10.
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Buyer, Asia Pacific Company
Jan 08, 2023
While Skedulo is an effective Field Service Management tool, my team and I have experienced some serious issues. To begin with, the setup process is far too expensive and can come as an unwelcome surprise after signing up. Additionally, customer support is inadequate, with limited times of access and response for assistance. In terms of positives, Skedulo does have an intuitive interface and drag and drop planner. The latter is highly useful for assigning jobs to team members and managing tasks. Additionally, the scalability of the system makes it easy to tailor to future needs and changes in the industry. That said, its my sincere opinion that Skedulo is not worth the cost. The core features simply dont provide enough value for the money. Especially considering the price of the setup and extra fees, there are
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Buyer, North America SME Company
Jan 07, 2023
Skedulos Field Service Management Solutions Review #2 I am delighted to share my experience with Skedulos Field Service Management Solutions. As a leader of a large multinational company, I understand the importance of using the right tools to keep up with my organizations needs. Skedulo strikes the perfect balance between futuristic AI-driven features and flexible interoperability. One of the standout features of Skedulo is its easy integration with both our current and future technology stacks. This lets us quickly take advantage of the full range of features and capabilities in the Field Service Management System. Not to mention that Skedulo is forward-thinking - their sophisticated scheduling algorithms open up plenty of possibilities for optimizing service requests and turnout. An aspect that I found particularly helpful is the AI-based automated services. Not only will this save us time and resources, but it also allows us to offer a superior customer experience through quicker resolution of reported issues. Im certainly glad I chose Skedulo for our organization. In conclusion, I am happy to give Skedulos Field Service Management Solutions a 4.5/5 rating. Highly recommended for those looking for a comprehensive solution with plenty of futures.
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Buyer, Europe Company
Jan 07, 2023
Review #1 (Rating: 4/5) Skedulos Field Service Management offering is a comprehensive system for optimizing field service operations. Ive used the product in my organization for over 18 months now and my experience with it has been great! First of all, Skedulo provides a user-friendly interface and syncs easily with our existing systems, allowing us to quickly and seamlessly transition teams to field service management. Once deployed, it enabled us to track our field personnels performance in real-time and generate comprehensive reports on each workers productivity. Skedulo also helped us better forecast customer support needs, allowing us to plan and better anticipate service times, as well as adjust our resources and service windows accordingly. We found the customer-facing app to be particularly useful for improved customer experience when requesting services. The app enabled our teams to better understand customer requirements and gave them the ability to easily schedule appointments and customize services. This saved a lot of time which ultimately translated into greater customer satisfaction. Additionally, Skedulos analytics capabilities improved our overall understanding of system performance, giving us deeper insights into our resources and services. In conclusion, Skedulos Field Service Management offering has been an important asset for our organization, streamlining our operations and helping us to effectively support our customer service requirements. Id rate it 4/5 stars, as the only way to make it even better would be to improve the analytics capabilities and make the customer-facing app even more user-friendly.
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Buyer, Europe Company
Jan 07, 2023
2 As an engineering manager, I want the best in field service management and I believe the Skedulo offering is providing it. The teams attention to detail, willingness to innovate, and modern technologies have been so valuable to our daily tasks. Their system can easily scale up as needed for any amount of jobs and incorporates free integration with most major tools. Needless to say, our entire team has no more trouble coordinating service and maintenance tasks in different locations. Looking at the big picture, the Skedulo Field Service Management offering gets a solid 9 out of 10 from me. The numerous features, design, usability and level of customisation prove to be very helpful for a big company like ours.
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Buyer, UK Company
Jan 06, 2023
Brilliantly designed with an increased focus on efficiency, Skedulos Field Service Management offering has been a great addition to our organization. It combines accurate data analysis with an intuitive interface to provide an improved viewing experience for our front-line workers. The product makes it easy to quickly review service requests, which in turn has allowed us to respond to customer needs faster than ever. Even more impressive is the idea of future-proofing our organization. This allows us to adjust our service model as our organization grows and evolve with the latest trends in the industry. The customer service from Skedulos team has also been unparalleled, helping us maximize our return on our Skedulo investment. Rating: 9/10
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Buyer, Europe Company
Jan 05, 2023
Review 4: Skedulo quickly changed my field service management game for the better. As a small business owner, I found that this powerful software was the perfect platform to help me handle the needs of my business operations. The cloud-based nature of it allows me to manage resources and personnel without difficulty. The forecasting feature has also been incredibly helpful in planning for customer requests and staffing needs. Plus, the customization options let me design the platform in a way that is suited to my business. The customer experience has also improved since I started using Skedulo. The real-time notifications keep customers in the loop, and the job reports provide information about progress and customer satisfaction. Skedulo is an excellent tool for creating a more efficient and streamlined field service process. I would rate Skedulo 4 out of 5 stars. While the price point is a bit steep, I believe that it is an excellent value for money. Plus, it is constantly receiving updates that further increase its value. All in all, I highly recommend this Field Service Management for any small business owner.
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Buyer, UK Company
Jan 05, 2023
Review #2 (Rating: 3.5/5) Skedulos Field Service Management offering is a great solution for improving the overall efficiency of your field operations. Ive used the product in my organization for the last year and found it tremendously helpful for keeping all our field personnel organized and on the same page. Skedulo allowed us to easily track our personnel performance, streamline our communication process, and generate customizable reports and alerts. This enabled us to quickly identify any scheduling or operational issues and address them properly. The platform also provides a great customer-facing app that enabled us to better understand customers needs and promote faster service times. The analytics capabilities of Skedulo were also quite impressive, allowing us to identify trends and plan our resources more efficiently. The only downside Ive noticed is that the analytics dashboards lacked the ability to drill down into more granular metrics. Overall, Skedulos Field Service Management offering enabled us to remain organized and productive in providing our customers with quality services. Id rate it 3.5/5 stars, making a few changes on the analytics capabilities to further improve the platform.
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Buyer, North America Mid Market Company
Jan 05, 2023
Review #1 Having used Skedulos Field Service Management solution for a few months now, I have to say Im impressed by the features and capabilities it provides. Our field service teams have been able to perform complex tasks more efficiently and with fewer errors, while giving us greater visibility into the performance of our customers service requests. With real-time updates, our teams can quickly troubleshoot and resolve issues while giving the customer an accurate timeline for when service will be available. By utilizing an intuitive scheduling system, we have been able to prioritize requests and access historical data, giving us more information to customize our service provision. The product vision of Skedulo is both practical and ambitious, and the feature set is comprehensive and user-friendly. I would rate the product a 4.5 out of 5 for its product vision, features and ease of use.
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Buyer, North America Mid Market Company
Jan 05, 2023
Ive been using Skedulo for a few weeks now as my Field Service Management and it has been a great choice for my engineering team for tasks, scheduling, and paperwork. All of that being said, there are still areas that need improvement such as its cost of ownership and customer service. Regarding pricing, I think Skedulo could offer more value via discounts or special offers to customers based on their usage and length of contract. As for customer service, I recently had a question and it took a few days before I got a response back. I wish it was a bit faster, but the issue was addressed in a timely manner eventually. Despite these problems, I have been happy using Skedulo and I give it an 8/10 rating for its value and features.
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Buyer, Asia Pacific Company
Jan 04, 2023
Skedulo has been a great choice for my Field Service Management, and its one of the best solutions Ive used. It makes it easy for my engineering team to keep track of their tasks, scheduling, and paperwork in one easy-to-use system. That being said, cost of ownership and customer service are two areas that could be improved. Skedulo could provide discounts or other incentive offers to customers, depending on their usage and length of contract. In regards to customer service, the response times could be faster. Despite having a few complaints, I still believe Skedulo is one of the best Field Service Management solutions on the market. If you are in the market for a FSM software, it is certainly worth looking into. I give this software a 8/10 rating.
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Buyer, Asia Pacific Mid Market Company
Jan 04, 2023
Review 4: Skedulos field service management software is a great choice for small business owners like me. The features are incredibly detailed and the customer support is incredibly responsive. Ive been especially pleased with the automated scheduling and reporting features. They help me save time by taking the guesswork out of when to schedule a job or fill out a report. On top of that, the cost of ownership is much lower than other field service management companies. I recently switched to Skedulo and so far Im very pleased with the results. I give Skedulo a four-star rating for value for money.
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Buyer, SME Company
Jan 03, 2023
Review 1 - Skedulos Field Service Management offering is a great tool for both IT teams and their clients alike. The ease of use and flexibility of its features are quite impressive. The ability to customize the platform to meet the exact needs of our clients is a game changer. For example, the fact that we can set our clients up with specific dashboards, task lists, and communication tools make our work much more intuitive than other platforms we have used in the past. Furthermore, the integrated reporting tools provide deep insights that are essential for our team. The customer service Skedulo provides is second to none. All of our tickets are addressed within a 24-hour window with accurate solutions. Additionally, their customer service is accessible with a live chat and this alone has made our business relationship with them even more successful. Overall, Skedulos Field Service Management offering is an exceptional platform that can be highly tailored to our clients. Highly recommended. Rating: 4.8/5
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Buyer, UK Company
Jan 03, 2023
As a Woman Leader in the Customer Success world, I have found it invaluable to have a reliable Field Service Management software at my teams fingertips. Skedulos Field Service Management offering is one of the most comprehensive and user-friendly products Ive been able to work with. Skedulo has an easy to use dashboard that allows even a novice user the ability to intuitively access and manipulate data, take notes, view customer history and more. I have found their software to be exceptionally user-friendly and the customer service team is always more than willing to help, even with the most complicated scenarios. Overall, I rate Skedulos Field Service Management offering a 9 out of 10. The product vision is truly remarkable and they have thought of every detail necessary to make this service truly outstanding. In addition, their product features are top notch, with all the bells and whistles necessary to customize the service to meet our teams individual needs. The customer service team is top notch, always willing to go the extra mile to ensure that we are getting the most out of our service. I am so happy with the choice we made to go with Skedulos Field Service Management offering and think that it is by far the best option on the market for providing an intuitive, user-friendly software for our field service teams.
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Buyer, North America SME Company
Jan 03, 2023
Review 4: Skedulo has won us over with its Field Service Management platform. After researching several products, Skedulo ended up being the perfect fit as it provided us with real-time reporting and a suite of impressive features that support AI-driven scheduling and robust customizations. On the Customer Service front, Skedulo makes sure were looked after. Weve been assigned a dedicated customer success coordinator who makes sure that all our queries are answered in a timely manner. Furthermore, they also have a 24/7 emergency hotline to help us out in any sticky situation. The value for money offered by Skedulo is nothing short of amazing. They provide intuitive pricing plans and their feature set and quality of service is on par with any expensive offering. After the onboarding process, we were able to reduce our cost of operations by a sizeable 8%. Id happily give Skedulos Field Service Management offering a 8 out of 10 !!
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Buyer, UK Company
Jan 03, 2023
3. I have had the opportunity to experience Skedulos Field Service Management first hand and am pleased with the capabilities it offers. It is user-friendly and allows us to easily assign jobs to our engineers, manage customer information and access key data about our resources. The interface is straightforward and makes it easy for us to quickly create job requests and assign tasks. It also offers comprehensive reports that allow us to gain a better understanding of the big picture and make informed decisions. We have seen a great return on investment since implementing their system, and that makes it a great value for the money. Ease of Use: 8/10. Value for money: 9/10.
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Buyer, Asia Pacific Mid Market Company
Jan 03, 2023
Skedulo - Value for Money The Skedulo Field Service Management offers great value for money. The cost of ownership was fair and the ROI has been satisfactory. It was set up quickly and easily thanks to its cloud-based features and the features included were all that we needed. We could easily automate tasks such as notifications and appointment scheduling, improving our teams focus on customer service. The customer support team was also excellent in guiding us through any challenges we faced. Overall, I believe that Skedulo is an affordable and easy to use Field Service Management. I rate it 4.5 out of 5 stars.
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Buyer, UK Mid Market Company
Jan 02, 2023
1 I am a service engineering manager and I recently implemented the Skedulo Field Service Management offering in order to better coordinate my teams service and maintenance operations. The overall innovation and use of next generation technology is remarkable - their automated schedules and digital maps display are top-notch. I also highly appreciate their interoperability and integration with other applications as it allows for a much smoother workflow. Im quite impressed with the capabilities of their tools and services, as it has allowed my staff to finish their tasks more quickly, cut costs, and increase efficiency. Furthermore, their interface and dashboard design is visually appealing and easy to navigate. All in all, Id bring all of my colleagues on board and rate the Skedulo Field Service Management offering an 8 out of 10.
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Buyer, North America Mid Market Company
Jan 02, 2023
4. It was a bit of a learning curve with Skedulos Field Service Management at first, but it was worth it in the end. Setting up the platform was fairly simple and we were able to reap the benefits almost immediately. We were able to make the most of our resources and send out team members in the most optimal way. We found that there were significant savings when it came to optimizing routes and managing tasks. Value for money – 4/5, Interoperability and Integration – 5/5.
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Buyer, UK Company
Jan 02, 2023
Review 2 (Customer Service): The customer service that Skedulo offers is second to none. Whenever Ive had a question or a need, their knowledgeable and friendly customer service reps have been more than willing to go above and beyond to help me out. Theyre always willing to explain their solutions in detail, and theyre always available when I need additional help or troubleshooting. My experience with their customer service and support has been nothing short of invaluable, and I would highly recommend it to anyone considering their Field Service Management solutions. Im giving it 5/5 stars.
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Buyer, Asia Pacific Company
Jan 01, 2023
My team and I recently had the chance to try out Skedulos Field Service Management offerings, and I must say that I was quite pleased with their performance. The platform enabled us to easily build and manage processes, while also providing a clear view of our customers service requirements. We also found the platform incredibly helpful in tracking customer service issues. This gave us greater insight into our customers and enabled us to efficiently address their needs. All in all, Id give Skedulo 4.5/5 stars. Their offering truly enabled us to improve our internal processes and customer service. However, I would have liked to see more support for our more futuristic use cases. It would have been ideal to customize and better fine-tune the platform, but there was some limited support in this area.
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Buyer, Asia Pacific Company
Jan 01, 2023
As a senior manager, Ive been impressed by Skedulos field service management solutions and their innovative approach to customer engagement. Their powerful tech stack leverages mobile and web solutions for service support teams, making sure that we can keep customers informed of the status and location of their service providers in real time. This is all enabled through their use of geofencing and notifications, making it easy to alert our customers of their technicians progress. At the same time, the software is incredibly user-friendly, making it easy for all our customer service operations to be properly organized and recorded. For me this was an important part of skedulos solutions as its made our life much easier as we have an easier time managing customer records and tracking customer interactions. All in all, I would absolutely recommend Skedulos Field Service Management solutions. With their revolutionary tech and ease of use, I believe theyd be an excellent addition to most customer service teams. Id rate them a 9/10 for their advanced technology stack and great customer experience.
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Buyer, Asia Pacific Mid Market Company
Dec 31, 2022
Ive been working with Skedulos Field Service Management offerings for three years now and appreciate the fact that theyve managed to continuously improve their user experience while keeping a competitive cost of ownership. Ive been especially impressed by their system integrations, which enable a seamless and seamless experience from sales to customer relations management. As a Customer Success Woman Leader, the ability to quickly provision new clients and keep them engaged in their purchases has been invaluable. Skedulo also offers expedited customer service, which makes it much easier for us to keep our clients satisfied. They often respond to queries in minutes, allowing us to quickly address potential conflicts and provide solutions on time. Skedulos system automation has been particularly helpful in managing some of the more complex tasks associated with our operations. It enables us to quickly configure and deploy processes to improve operational performance, while reducing operational costs. Additionally, its automated notification system has enabled us to easily manage client expectations and keep them informed of the development of their projects. Overall, I recommend Skedulos Field Service Management offerings. They provide a comprehensive suite of solutions that enable us to keep our clients satisfied while reducing costs. I rate them 5/5 stars.
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Buyer, Europe Company
Dec 31, 2022
Having used Skedulo for about 5 months now, I can safely say that Im not entirely impressed by the service it provides. Sure, the software is intuitive and I like the ability to easily assign tasks to the field service team, get automated notifications, and track each team members performance. But Id expected a little more from such a costly program. To begin with, the lack of automated scheduling is a huge downside and can cause real problems when it comes to time-sensitive jobs. It seems like this could have easily been added to reduce manual input. Secondly, the pricing structure itself is too complicated. The subscription cost is hidden and users cant find out the true price until theyre ready to sign up. This setup can lead to bills that are way more expensive than expected. That said, the software is effective when it comes to resource management and has been beneficial to keeping our team on track and up to date. Additionally, the ability to tailor access and customization to individual roles has been a real plus. My Review: Skedulo can be beneficial for resource management and task organization, but the subscription cost and lack of automated scheduling drag it down. The pricing structure is also too complicated, leading to bills that are more expensive than expected. Rating: 3.5/5.
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Buyer, UK Company
Dec 31, 2022
Skedulo is an excellent software designed for field service management. As an industry veteran, I can confidently say that Skedulo is a reliable and comprehensive tool. The customer service is fantastic, with knowledgeable staff and quick response time. They also provide an extensive customer forum for discussions and further assistance. Im very happy with the value for money as well. Its user-friendly with a clutter-free interface, making operations incredibly easy to track and manage. Im particularly impressed with the drag and drop feature, which gives me a thorough and up-to-date view of my employees performance. The insight into the health of my field operations is invaluable. Im able to make the necessary improvements to customer service delivery, increasing the efficiency of the organization. I think this is a great feature and something that any field service manager should appreciate. Id rate the software 4 out of 5 stars. The customer service deserves a big thumbs up with their helpful staff, quick response time and customer forums. Value for money is also an advantage, with features that are easy to use and user-friendly. In conclusion, Im highly satisfied with my experience using Skedulo for managing my field service operations. It offers the perfect customer service, value for money and features that are essential for the field service industry. Highly recommended.
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Buyer, North America Mid Market Company
Dec 31, 2022
Skedulo: Product Vision Ive been impressed with Skedulos product vision. They seem to be pushing the envelope when it comes to technology and innovation. They are constantly developing strategic partnerships and utilizing new technologies to improve their services. Their customer success team works hard to ensure that their software meets the needs of the customer. Id say that their product vision is excellent. Id give it 5/5 stars.
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Buyer, North America Mid Market Company
Dec 30, 2022
Review4 My engineering team recently started using Skedulos Field Service Management and Im glad we made the switch. The software provides a much-needed edge when providing customer service, enabling us to process bookings, assignments, and track jobs quickly and accurately. The user interface is fast and intuitive, and the predictive analytics capabilities are invaluable in anticipating disruptions. The customer support we have received has been top-notch. Whenever we had an issue, they quickly responded and provided expert help. We are grateful for the level of support we have received, and the commitment theyve shown to continously improving the product experience. Id give Skedulos Field Service Management 5 stars without hesitation. It has allowed us to increase our efficiency and customer service, and wed happily recommend it to anyone looking for an effective scheduling tool.
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Buyer, North America Mid Market Company
Dec 30, 2022
Review #4 (Rating: 4/5) Skedulos Field Service Management offering is a powerful tool for improving field operations. Weve been using the system for almost 2 years now and are extremely satisfied with its results. Skedulo allowed us to organize our people by roles, shift requirements, and customer service targets. It helped us to quickly generate reports on personnels performance and track their progress in real-time. Furthermore, it enabled us to create a customer-facing app that helped our personnel better understand customer requirements and create services to meet them. The analytics capabilities provided with the system were also quite remarkable. We could easily identify trends and plan our resources accordingly. To sum it up, Skedulos Field Service Management offering has been a great addition to our organization. It allowed us to streamline our processes and improve customer satisfaction. Id rate it 4/5 stars, with the only recommendation being to make the customer-facing app even more user-friendly.
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Buyer, Europe Company
Dec 30, 2022
Skedulos Field Service Management Offering – a Review by VP of Midmarket Company I recently had the chance to review Skedulos Field Service Management offering and the experience has been amazing. The product has numerous USPs, chief among them being its integration with Salesforce, its user interface, and real-time localized data. This feature has allowed us to provide tech personnel with the ability to quickly and easily access customer information and manage assets in a timely manner. Additionally, it allows us to manage customer meetings, dispatch capabilities, and job assignments. Rating: 5/5 Reliability-wise, the product has not let us down. It has offered AI-driven insights, which has allowed us to make important predictions in terms of resources and capital investments. It has also empowered my team to be agile and efficient way of providing service solutions. Moreover, Skedulos field service management offering is also integrated with Dynamics 365, allowing us to target and mentor our resources with ease. Rating: 4.9/5 I was also highly satisfied with Skedulos customer support. They have the knowledge and expertise to address all of our queries in a knowledgeable and friendly manner. Moreover, they stay with us during resolving problems, which is a much-appreciated feature. Rating: 4.8/5 In conclusion, I highly recommend Skedulos field service management offering to anyone looking for an efficient and reliable field service management setup. With innovative features, top-notch customer service, and comprehensive field service capabilities, Skedulo has created an industry-leading product. Rating: 5/5
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Buyer, North America Mid Market Company
Dec 30, 2022
Review 3 (Value for Money) Skedulo is a great value for the money overall, but there are a few drawbacks worth noting. First and foremost, youll need an experienced workforce to get the most out of this system. This means theres an added cost associated with implementing this system, as it may take some time to properly train employees. Secondly, the cost of customizing or scaling up Skedulo can get quite expensive. The cost of customization would depend on the desired feature set, so its best to research the pricing in advance. That being said, Skedulo definitely offers an incredible range of features, making it an ideal solution for those looking to maximize their investment. I rate Skedulo a 4/5 for value for money.
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Buyer, Europe Company
Dec 30, 2022
1. Skedulo as Field Service Management is a reviews worth writing about. Firstly, I must mention the cost of ownership. Its surprisingly inexpensive given the features and scale of implementation it offers. It gives small businesses with hard cost constraints and limited resources the ability to manage the complexities of a field service organization. Secondly, I love the overall innovation they provide. Their real-time job and resource scheduling capabilities are very intuitive, enabling us to monitor, analyse and take corrective action quickly. The mobile capabilities makes it a breeze for our field technicians to plan and execute their jobs with little to no management oversight. Last, but not least, is the embrace of cutting-edge technology, such as Artificial Intelligence (AI). It makes it easier to do predictive maintenance and analyse data sets. All in all, Skedulo as a Field Service Management is worth a thumbs up.
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Buyer, Asia Pacific Mid Market Company
Dec 29, 2022
4.Skedulo as a field service management solution is worth a shot. We have been using the software for nearly a year now and its been great. The intuitive scheduling functions have improved our efficiency, while their mobile application has improved our field technicians service time by 40%. The cost of ownership is reasonable too. We have been able to implement it without over-expending our limited resources. In addition, the use of next-generation technology, such as AI for analytics, predictive maintenance and reporting, has been a major boon. All in all, I would rate Skedulo 4 out of 5.
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Buyer, Europe Company
Dec 29, 2022
4. As an organization that prioritizes customer satisfaction, we were looking for the right tool to help us manage our field service operations. Skedulos Field Service Management solution seemed like the perfect fit for our needs. With this tool, I can enjoy the convenience of dynamic job scheduling, real-time tracking and customisable user settings. I have also noticed that our efficiency and productivity have improved significantly since the implementation of Skedulos Field Service Management. As for value for money and cost of ownership, I find Skedulos pricing to be rather attractive. It offers a cost effective solution with a substantially lower overhead cost than other solutions in the market. After seeing its performance and the added value it has brought to our team, I can easily rate Skedulo Field Service Management 4.6 stars for its value for money and cost of ownership.
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Buyer, North America Mid Market Company
Dec 29, 2022
Review 3 - I recently had the chance to work with Skedulos Field Service Management offering and I must say that I was pleasantly surprised. This platform is very intuitive and easy to use, and the features are incredibly flexible. From customizations to task lists, reporting and customer support, they all make the user experience a pleasant one. One feature that truly stands out is the ability to customize the platform to suit our clients needs. This gives us greater control to optimize the customer experience and maximize our insights. Additionally, their customer service is always available, and their team is quick to respond to tickets. Overall, Skedulos Field Service Management offering is an exceptional platform that offers a wealth of opportunities to IT teams. Highly recommended. Rating: 4.7/5
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Buyer, UK Mid Market Company
Dec 29, 2022
Skedulo is one of the best options when it comes to choosing a Field Service Management solution for our organization. They have been providing us with great features and functionalities that have helped us achieve optimum efficiency and accuracy in our operations. I am particularly impressed with their cost of ownership. It is quite economical and offers value for money. We are also able to use the Skedulo mobile app to manage multiple locations, crews, and technicians. Plus, the user interface is quite user-friendly. Customer service has been great with Skedulo. The team always responds to our queries quickly and provides us with detailed solutions. They also offer us with timely software updates to ensure smooth functioning. Overall, they are client-centric and strive hard to meet customers expectations. Eventually, I would highly recommend Skedulo on anyone looking for high-end Field Service Management solution. It is an excellent tool to have and can render great results. I would rate Skedulo 9/10 for its wonderful cost of ownership, great customer service and intuitive user interface.
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Buyer, North America Mid Market Company
Dec 29, 2022
3. Review of Skedulos Field Service Management Offering: In my opinion, Skedulos Field Service Management offering is one of the best investments weve ever made. It has revolutionized the way we manage and track tasks, and its automation capabilities have saved us time and money. Moreover, the product has facilitated an overall enhanced customer experience. Customers can get real-time updates on job status, and even rate the job performance. This provides us with valuable insights into customer behavior, which we can use to improve our service quality. The analytics feature is also quite useful, as it allows us to gather customized reports on customer feedback, task completion rates, and more. This helps us in streamlining our entire process. Overall, Skedulos Field Service Management offering is an excellent choice for businesses like ours. Even though fairly new, it has already proven its worth, and Im sure it will continue to offer more features in the future. I would rate this product 8.7/10.
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Buyer, North America SME Company
Dec 28, 2022
Review 5: Skedulos Field Service Management offering has been a great addition to our IT Infrastructure tool set. With its advanced scheduling and analytics capabilities, I am able to get a comprehensive overview of our operations. The products user interface is intuitive, making it easy to access real-time data and make necessary job order adjustments. Moreover, the customization options enable us to build custom dashboards in order to easily track our field service personnel and equipment. I applaud their customer support team and their dedication to providing prompt and reliable service. All in all, an impressive solution and I give it a rating of 9 out of 10.
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Buyer, UK Company
Dec 28, 2022
Deployment Speed Review The deployment speed of Skedulos Field Service Management offering was quite slow. Despite requests for assistance, the Skedulo team simply couldnt keep up with our demands. We had to wait several weeks before our deployment was completed, which was frustrating as delays had real financial repercussions. The team seemed disinterested and incapable of identifying potential solutions to any issues we experienced during deployment. As a result, I would rate the deployment speed Skedulo provided as a 2/10.
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Buyer, Asia Pacific Mid Market Company
Dec 26, 2022
Review #5: I was excited to explore Skedulos Field Service Management offering and get a chance to experience what it has to offer. Unfortunately, after using it for a few weeks, I can say that it failed to meet my expectations. The product is sluggish, unresponsive and its user-interface is overly complex for non-technical users. Its scalability is also not great. Innovation seems to be lacking as well. Im disappointed and am giving it 2/5 stars based on the negative points Ive explored.
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Buyer, North America Mid Market Company
Dec 26, 2022
Review3 We recently began using Skedulos Field Service Management. Since then, our engineering team has had a great experience. The software provides a range of management capabilities, such as mobile scheduling and dispatch that allow us to provide efficient customer service. The user interface is fast and intuitive, and their predictive analytics and AI-assisted scheduling capabilities are incredibly useful in anticipating disruptions before they cause delays in service. The customer service we have received is excellent. The team is highly responsive and knowledgeable, perfectly able to resolve any issues we face. They do an excellent job of listening to our feedback, and always strive to deliver the best product experience for us. Overall, my team and I are very satisfied with our experience with Skedulos Field Service Management and we highly recommend it to any business looking for a powerful and effective tool. 5 stars for this great software!
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Buyer, UK Company
Dec 25, 2022
5. Ive been using Skedulos Field Service Management for a while and find that it has quite a lot to offer. It is great for quickly assigning jobs and keeping track of our team members, and it has been an essential tool for managing and organizing our service requests. The service management dashboard is great, allowing us to easily view the status of the jobs and access customer information. The reporting features are also impressive, providing us with a wealth of insights at a glance. The cost is also quite reasonable, and the system offers great value for the money. Ease of Use: 9/10. Value for money: 8/10.
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Buyer, UK Mid Market Company
Dec 24, 2022
Skedulos Field Service Management Solutions Review #1 I had the privilege of working with Skedulo recently, and I have to say I was thoroughly impressed. As the Director of a large multinational company, I needed a comprehensive field service management system that could support all of our use cases. Skedulo is up to that task and then some. We particularly appreciate that Skedulos system can easily interoperate with any technology stack and integrate smoothly with our third-party software and applications. This is paramount in allowing us to get the most out of our service and operations, which helps us to remain competitive in a fast-paced and ever-changing industry. In addition to its interoperability, the system also offers groundbreaking features and a robust set of AI-driven automation capabilities. Skedulos scheduling capabilities are especially impressive, allowing us to automatically assign tasks to the field or remote teams in the most efficient way. Weve also seen improved customer satisfaction as a result of Skedulos efficient service model. Overall, Id give Skedulos Field Service Management Solutions a 5/5. It truly is a transformative system that sets a new bar for the industry.
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Buyer, North America Mid Market Company
Dec 24, 2022
I recently had the opportunity to work with Skedulos Field Service Management offering and I was more than pleased with their product vision and product features. The user interface is very intuitive and allows for quick manipulation of data, easy access to customer history, easy taking of notes, etc. In addition to the easy to use features and user interface, Skedulos customer service team has been nothing but remarkable. They are always available to assist and they have been able to solve even the most complicated scenarios that our team has encountered. Overall, I would rate Skedulos Field Service Management offering a 9 out of 10. The product vision and product features truly set the product apart from the competition and the customer service team is second to none. I am so glad that we chose Skedulo for our Field Service Management software and would highly recommend them to anyone looking for a reliable and efficient solution.
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Buyer, North America Mid Market Company
Dec 24, 2022
Rating: 2/ 5 Skedulo has been a real disappointment when it comes to interoperability and integration. I expected to be able to seamlessly connect the software with our other platforms, but this has yet to materialize. It requires a significant amount of time and manual effort to connect the software to third-party tools that we use and the lack of automation has cost us both time and resources. Furthermore, the lack of useful customization options when it comes to organizing data has been another hindrance. Overall, I would not recommend Skedulo for its interoperability & integration purposes. Review 4 : Value for Money
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Buyer, SME Company
Dec 24, 2022
1. Skedulos Field Servie Management is an excellent choice for those looking to maximize their customer success results. The platform offers a comprehensive suite of services, such as asset management, resource scheduling, and field service automation. The interface is intuitive and easy to use, making it possible to quickly and accurately schedule, assign, and monitor field service scenarios. Furthermore, Skedulos Customer Success team is always available to help with any training or technical questions that arise throughout use. Overall, Skedulos Field Service Management provides a clear and efficient user experience and is a great tool for optimizing customer success operations. Rating 4/5
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Buyer, UK Company
Dec 23, 2022
Review 2 on Product Reliability I recently implemented Skedulos field service management offering for my mid-market company, and one thing that I most liked about it is the reliability. The platforms uptime ratio is quite impressive, and Skedulo also offers a range of features to support our operations, allowing us to increase efficiency by saving time and minimizing manual effort. What I also appreciate about Skedulo is its local cryptography, meaning our sensitive data is securely stored and transmitted. For example, we can classify our personnel information using role-based access, and this model further ensures the security of our data both online and offline. Overall, the reliability of the product is great, and I would rate it as 9/10.
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Buyer, UK Company
Dec 23, 2022
Review 2: I have been using Skedulos Field Service Management for several months for our organizations mobile workforce management and so far I have been pleased with its performance. The product keeps track of all of our resources from scheduling to work order completion status. The software also allows us to integrate with our current CRM software, helping to streamline job management and increase efficiency. In addition to its mobile features, the software also has some excellent analytics that help us better understand our job performance and allow us to adapt accordingly. This helps us make sure our resources are used most effectively and ensures that scheduling is efficient. Overall, I am very satisfied with the reliability and usability of Skedulos Field Service Management. The software is great for easily managing and tracking mobile workers and helps to increase the efficiency of our operations. Rating: 4/5 stars
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Buyer, North America Mid Market Company
Dec 23, 2022
I have had the opportunity to work with Skedulos Field Service Management offering and I am incredibly impressed with their software. Their product vision is well thought out and the product features are robust and easy to use. The user interface is very intuitive and allows for quick manipulation of data, easy access to customer history, easy taking of notes, etc. The customer service team is extremely helpful and always willing to go the extra mile to ensure our team is getting the most out of our service. They are always available to assist and they have been able to solve even the most complicated scenarios. Overall, I rate Skedulos Field Service Management offering an 8 out of 10. The product vision and the product features are top notch, and the customer service team is second to none. I am confident that our team made the right choice in deciding to go with Skedulo, and I would highly recommend their Field Service Management software to any other teams that may be in search of an intuitive, user-friendly software solution.
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Buyer, North America Mid Market Company
Dec 23, 2022
Rating 5/5 At our mid-size company, we decided to use Skedulos Field Service Management Solution and the overall experience was pleasing. During the deployment process, the team at Skedulo was prompt to resolve all our queries and offering thorough advice on the use of their product. They were knowledgeable, experienced and willing to go the extra mile in helping us tweak their offering to best fit our needs. Post implementation, they ensured our ease of implementation and provided us with regular updates and training materials. As the VP of a mid-size company, Id like to recommend this offering to anyone out there looking for a reliable Field Service Management Solution.
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Buyer, UK Mid Market Company
Dec 20, 2022
1. Skedulos field service management offering is quite sophisticated and truly futuristic. The technology is top-notch and suitable for any organization that needs a highly efficient and reliable Field Service Management solution. With Skedulo, I have found that our field service teams are far more organized than they were prior to its implementation. We can now set up client appointments, assign technicians, and track their progress with Skedulo. This was a fantastic way to streamline our operations, as we used to rely solely on manual scheduling, which was ineffective and time-consuming. We also appreciate being able to view real-time reports and analytics, as it has enabled us to make better decisions and identify issues before they become a problem. Im also pleased with their customer service and level of support. They are always willing to help with any of our requests, no matter how big or small. Whether its to make a change to our setup, or to troubleshoot technical issues—the Skedulo team has been responsive and attentive. Moreover, Im impressed with their commitment to innovating and advancing their Field Service Management solution. Every few months, I notice some kind of new feature or added functionality that sets them apart from their competitors. All in all, Im pleased with the Skedulos Field Service Management offering, and would readily recommend it to any organization. Rating: 4.5/5
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Buyer, UK Company
Dec 20, 2022
5) As an engineering manager, I have been using Skedulo as my Field Service Management for quite some time. The main thing that draws me to this system is its versatile dispatching and scheduling functions, which make my job much easier. Customization options are useful in tailoring the system to my needs. Additionally, the customer relationship management tools embedded into the software help in efficiently managing clients. However, one aspect that I am a bit disappointed with is the cost of ownership. The pricing plans available are slightly expensive and high-end, even though they are worth the price. Furthermore, the customer support team is ok in response time and overall resolution. Despite that, I would still recommend Skedulo as a Field Service Management. Rating: 7.5/10.
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Buyer, Asia Pacific Mid Market Company
Dec 20, 2022
Review 1: Im the Director of a multinational company and I have been using Skedulo for a few months now as our FSM software. The integration of the tool in my company was quite smooth and the implementation support provided by the Skedulo team was excellent. The ability to quickly create detailed and effective job schedules was very useful it helped my teams to be maximize their time and resources. One of the main advantages of Skedulo is its futuristic capabilities. It supports a range of use cases that help my teams to easily plan, manage and optimize their operations. The drag-and-drop job board makes tasks allocation easier, enabling us to quickly assign tasks to the right resources and make sure that daily routines are managed efficiently. The AI-driven feature helps automate job scheduling, increasing automation and minimizing manual spreadsheet labor. Another area where Skedulo excels is customer service. Facilitating live communication and data capture during jobs, it helps my service agents build strong customer relationships. The feedback collection after jobs is also useful. The data can be connected back to the job, adding valuable insights into customer service KPIs. Overall, I rate Skedulo as 4 out of 5 in terms of its supporting futuristic use cases and customer service.
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Buyer, SME Company
Dec 20, 2022
I recently had the amazing opportunity of working with Skedulo on our field service management needs. Skedulo puts into practice their innovative technology stack to leverage the tech in the online world and make sure to tie in their services to the real world. The software encourages user engagement to make sure that there is an easy integration between customer support teams and the comprehensive service management solutions. Skedulo also leverages geofencing to pinpoint the customer location via an app. This allows for an increased visibility for our team and for customers as its a lot easier to have an understanding of the job location. Another impressive feature of Skedulos service management solutions is the ability to leverage the notifications system. With automated notifications, its a much easier way to ensure that our customers understand where their technician or engineer is at any given time. Ive been really impressed overall with the ease of use thats inherent in Skedulos field service management solutions. Its been much easier to have a great flow in our customer service operations as a result. Id definitely rate Skedulos field service management offerings an 8/10 for their overall innovation and use of next generation tech, as well as their ease of use and excellent customer experience.
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Buyer, North America Mid Market Company
Dec 19, 2022
Review 3 - Product Reliability I recently had an opportunity to test Skedulos Field Service Management offering and it demonstrated a high level of reliability throughout the features that I tested. What I appreciated about this software was the ability to generate evaluation and forecast scenarios for when resources are either available or unavailable for any given period of time. The field service management solution was also incredibly beneficial from a resource management point of view, as it provided me with real-time task updates and predicted labor availability that allowed me to accurately plan my workforce. When dealing with field service operations every minute counts, and Skedulos Field Service Management offering ensured that everyone was working in time and with absolute reliability. I have no issues whatsoever to report in terms of product reliability and I would rate the software as 5 stars out of 5.
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Buyer, UK Company
Dec 19, 2022
2. With Skedulos Field Service Management, we saw tangible results almost instantly. We were able to update job estimates, manage complex job assignments, and our customers were more informed than ever with their job status being automatically updated. The scheduling process was simple and the platform has proven to be highly intuitive. Furthermore, the price was unmatched by any other service we looked into. Value for money – 5/5, Interoperability and Integration – 4/5.
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Buyer, Asia Pacific Company
Dec 18, 2022
The field service management solutions that Skedulo offers are truly wonderful. I have been very impressed with its interoperability and integration capabilities and its ability to support futuristic use cases. Its API is robust and allows for easy integration into existing solutions and systems. Additionally, it provides a great platform for implementing new solutions, such as AI-powered automation. The customer service experience has been completely upgraded since I started using Skedulo, and I am very pleased with it. I would give its interoperability and integration capabilities 8/10, and its ability to support futuristic use cases 9/10. Review 4:
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Buyer, North America SME Company
Dec 18, 2022
Review #4 on Cost of ownership factor Skedulos field service management offering wasnt too difficult on the wallet, but it wasnt too cheap either. There are quite a few features but as a small business owner, the thing that really matters is the cost. Though I was impressed with the quality of the product, it was still quite expensive to invest. Even though it definitely cut down time and cost in the long run, the price tag was still relatively high. But, the good news is that the mobile experience was great and the dashboards were easy to understand. All in all, 7 out of 10 for its cost of ownership.
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Buyer, UK Company
Dec 18, 2022
Review 4 – Product Quality I would say that the quality of Skedulos Field Service Management offering is quite good, with a few minor issues. For the most part, the software is quite easy to use, which is great for onboarding new employees onto the platform and training them to use it effectively. The only issue is that there isnt always the clearest feedback when something doesnt meet the standard. However, this can easily be amended, and Id rate the products quality as an 8/10.
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Buyer, Asia Pacific Mid Market Company
Dec 16, 2022
Review 1 - Interoperability and integration I had the pleasure of using Skedulos Field Service Management Offering for two months now, and I think Ive found the extra value their platform offers when it comes to interoperability and integration. I needed to integrate multiple services from different providers and Skedulo allowed me to do this using an intuitive workflow which really streamlined the ordering and integration process. Its software was designed so that it could communicate seamlessly with these third-party integrations, and this minimized manual labor and allowed me to quickly move data between apps. The customer support staff was especially helpful, as they provided me with step-by-step instructions on how to set up the integrations, as well as answering any of my questions with great detail. Skedulo even offers pre-built integrations for almost any software. I highly recommend Skedulos Field Service Management Offering for its interoperability and integration capabilities. Rating: 5/5
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Buyer, SME Company
Dec 16, 2022
I recently implemented Skedulos Field Service Management solution and am pleased to report that the organizational improvements weve seen in the past few months have been impressive. Skedulos platform has implemented preferential scheduling of service request, a better way to address special customer requests and an integrated mobile platform for our remote workers - all of which have worked together to provide a more efficient and cost-effective workflow for our service department. The customer service provided by the Skedulo team has also been top-notch, which I feel reinforces the quality of the product. They have gone above and beyond to ensure that our organization yields the maximum benefit from our Skedulo solution. I am most impressed by the fact that Skedulos platform is designed to future-proof our organization, enabling us to easily scale to accommodate changing business needs. Rating: 10/10
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Buyer, UK Mid Market Company
Dec 16, 2022
When it comes to ratings, I have to give Skedulos Field Service Management solution a 5/5. Weve been using it for a few months now and have seen tremendous improvement in how we manage our field operations and customer service. First of all, they were incredibly helpful with the deployment process and were able to quickly photograph and tag job sites with relevant information and assets. Setting up the integration with our ERP system was equally seamless and has enabled us to produce more accurate forecasts and tracking. The product quality has exceeded our expectations. The software has made it possible for us to assign jobs to the most qualified technicians based on their availability, experience, and skill sets. With its automation tools, we have been able to free up our technicians for more complex jobs. Skedulos Field Service Management offering has been instrumental in improving our customer service and overall operations. We dont know what we would do without them. Their deployment support and product quality are top-notch, and we highly recommend them to anyone looking to streamline their field operations.
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Buyer, North America Mid Market Company
Dec 15, 2022
Review 4: Skedulos Field Service Management offering is a great solution for managing complex operations across multiple work sites. Our team has been leveraging this product for almost a year now and we have seen excellent results. The scheduling algorithms have enabled us to make sure the right technicians are assigned to the right jobs at the right times, delivering an improved service to our customers. The after-sales support from Skedulo has also been of great help to us. Whenever we have run into any issues or had any queries about the product, the customer service team have been available to help us out and provide expert-level advice. The few times that we ran into some technical difficulties, they even sent one of their staff to provide hands-on training. Overall, I think this Field Service Management offering from Skedulo is a top-notch product. The product itself is well-conceived, with an intuitive user interface and customisation options available to suit your needs. Id rate it 4.9/5 stars, with the After Sales Support 5/5 stars. I highly recommend this product to anyone looking to optimise their service operations.
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Buyer, Asia Pacific Company
Dec 14, 2022
Review 2 Using Skedulo to manage field service operations has been a fantastic experience for our growing business. The product vision and features are incredibly efficient for assisting us with our decentralized teams, especially when it comes to assigning tasks and forecasting the needed service levels. Skedulo definitely supports futuristic use cases when it comes to field service management. The machine learning and AI capabilities that come with the product are quite useful. When data is inputted into the platform, Skedulos algorithms suggest the appropriate activity for field teams and the predicted outcomes. This allows us to be more agile in our operations and react to changing needs quickly. The product features are user friendly, which makes it easier to instruct non technical team members on navigating the platform. Additionally, tracking technicians and teams performance is also much easier with Skedulo. My overall rating for Skedulo is 4/5 as Im quite satisfied with the products futuristic use cases and product vision and features. This would certainly be an excellent tool for any business managing field services.
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Buyer, Asia Pacific Mid Market Company
Dec 14, 2022
Review #4 My company recently began using Skedulos Field Service Management offerings, and so far the results have been excellent. We found the software quite easy to use, and the ability to use custom use cases and support futuristic use cases was above and beyond our expectations. What really impressed us was the ability to quickly configure and deploy our services on our digital platform and ensure quick, efficient connections and data sharing. The team was also able to quickly grasp the concepts of the interoperability and integration functions, and we experienced minimal hiccups during the transition. Unfortunately, though, I did notice some issues with the systems integration processes. Integration with our prior systems was only compatible and not as fluid as expected. Furthermore, certain parts of the integration process could have done with automation. I would rate this aspect a 3/5. However, Im impressed with the overall experience of using Skedulo for managing our field services. With its many features and capabilities, our organization has been able to dramatically improve the speed, accuracy, and visibility of our digital service deliverables.
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Buyer, North America Mid Market Company
Dec 13, 2022
I recently began using Skedulo as my Field Service Management, and Im pleased with both the features it provides and the ease of use. Its great for my engineering team, and it has helped streamline our tasks, scheduling, and paperwork. That being said, there are two areas that are lacking with Skedulo: cost of ownership and customer service. Though the cost is reasonable, I would suggest lower cost offers or discounts for those customers with longer contracts or higher usage. Furthermore, when I had a question about a feature I couldnt find the answer to, I wasnt too impressed with the customer service response time. Though I did eventually get an answer, it took a few days, which I found to be too slow. Despite these issue, Skedulo is still a great Field Service Management and Im happy using it for my engineering team. I think Skedulo offers great value for the price, and I give it an 8/10 rating.
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Buyer, North America SME Company
Dec 13, 2022
My organization recently sought out Skedulos Field Service Management offering and I have to say that Im quite pleased with the implementation so far. The cost of ownership is fantastic, were already seeing an ROI since we deployed. Additionally, the product vision was well thought-out and robust enough that it can meet our needs for many years to come. It also didnt hurt that their product features are comprehensive and well-suited for our field service operations. The automation capabilities of Skedulo have been particularly helpful for our teams, quickly enabling us to schedule and assign field work to the appropriate technicians. There are lots of data-driven results we can pull from their in-app reporting, and that has been invaluable to helping us plan our workflows. On top of that, customer service has improved significantly as we can now more proactively follow up on customer requests. The one area of improvement I would make is in regards to their system integrations. As it currently stands, third-party applications arent super easy to link up with Skedulo, which can make some of the operations more cumbersome. All-in-all though, I still have a great opinion of Skedulo and absolutely endorse it. 9/10.
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Buyer, UK Company
Dec 12, 2022
Review 3: SkedulosField Service Management offering is pretty good in terms of what it has to offer and the level of customer service it delivers. In the time that we have been using this product, we have been able to significantly streamline our service operations. The scheduling algorithms have made it quick and easy for us to allocate our technicians to service jobs, and the tracking and alerting tools have allowed us to respond proactively and quickly to any service issues that may arise. On top of this, the user interface for this system is incredibly intuitive, and there are multiple customisation options available to tailor the system to the customers exact needs. As far as After Sales Support is concerned, Skedulo provides top-notch assistance. Anytime we have had a problem with the product, their customer service reps have been available to address our queries and offer expert advice. On one occasion, they even sent one of their staff to provide hands-on training so our team could learn how to use the product to its full potential. Id rate this product 4.8/5 stars. The only downside is that it doesnt do a great job at resource planning, but its not a dealbreaker. All in all, I would highly recommend this product to anyone looking to improve their service operations.
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Buyer, North America Mid Market Company
Dec 12, 2022
I assign Skedulos Field Service Management offering a 5/5 rating based on my overall experience so far. Skedulo has been an incredibly helpful partner in driving our organizations success. Their responsiveness and thoroughness has been instrumental in improving the way we deliver services to our customers. Their deployment support was seamless, with the ability to quickly photograph a site and tag it with relevant information and assets. The backend of Skedulo is robust and easy to update, meaning we could quickly integrate our existing systems like our ERP with their solution. This has given us more accurate insights and forecasting that is tailored to the needs of our organization. The product quality has been stellar and has helped us save money by increasing efficiency. Skedulo allows us to assign jobs to the most qualified technicians based on availability, experience and skills. From the start, it helped us to automate the most tedious tasks, enabling our technicians to focus more on the job itself. Overall, Skedulo has been a valuable partner in improving the efficiency of our field service operations. Theyve enabled us to provide a higher level of customer service while reducing our costs at the same time. Their product quality, deployment support, and willingness to listen to our needs have been unrivaled. Highly recommended.
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Buyer, North America Mid Market Company
Dec 12, 2022
Review 5 - The Skedulo Field Service Management offering is a great product for managing IT teams and clients. Not only is it user-friendly, but its feature-packed platform makes it an invaluable asset for any business. From customizable dashboards to task lists and reporting tools, its capabilities are simply impressive. The customer service that Skedulo provides is always top-notch. They respond to customer inquiries quickly, which makes getting solutions to client problems much easier. Furthermore, their ability to customize the platform for each customer is also very helpful in optimizing user experiences. Overall, Skedulo Field Service Management offering is an amazing platform that can be tailored to the exact needs of our customer. Highly recommended. Rating: 4.9/5
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Buyer, North America SME Company
Dec 12, 2022
I recently had the opportunity of using Skedulos Field Service Management offering and feel quite satisfied with it. Prior to this, I had been using some local services, but had been getting frustrated by their lack of interoperability and integration capabilities. Skedulo has completely transformed my experience, offering me a straightforward, unified solution for all of my field service needs. Their system is astonishingly easy to use—simply input customer details, enter job descriptions into their system, and monitor jobs all through their intuitive online dashboard. Overall, Im quite impressed with their user interface, as even I—someone with no technical background—could get used to it very quickly. Furthermore, Skedulos integration capabilities are top-notch. Their system is compatible with both Apple and Android devices, allowing me to assign tasks straight from a single app. As a supplier, this lets me sync the tasks to various employees without any sort of delays. Rating - 4/5 Skedulos Field Service Management Offering - Review 2
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Buyer, North America Mid Market Company
Dec 11, 2022
I have spent a great deal of time looking at Skedulos Field Service Management Software and overall, I have been quite pleased. It integrates well with the customers existing systems and empowers them to run their services with ease and confidence. The feature set is comprehensive, giving customers the power to assign, manage and review their services, while also tracking as well as documenting and invoicing them. Smart filters and automated email notifications save customers time and money. In terms of next-generation technology, Skedulo puts it to great use by employing AI chatbots, predictive analytics, and advanced mapping for enhanced control and monitoring. Location-based technologies and advanced mobile mapping are also impressive, allowing customers to keep their finger on the pulse of their delivery system. I commend Skedulo for its vision and feature set and rate it 8.5/10 for its use of technology and innovation. I can confidently recommend Skedulo to customers in search of Field Service Management and would happily endorse it as a worthwhile choice.
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Buyer, SME Company
Dec 11, 2022
(Unique Selling Points): Review 1: Skedulos Field Service Management offering is a great platform for managing complex operations across various work sites. At our company, we have been leveraging Skedulo for almost a year now, and it has helped us to make significant improvements with the way we manage our workforce. With Skedulos efficient scheduling algorithms, we have been able to make sure that our technicians are always allocated to the right jobs at the right time, thus providing better service levels to our customers. Im also really impressed with Skedulos after-sales support system. Whenever our team has run into any issues with the product, their customer service reps have been ready to help us out and provide expert-level advice. On one occasion, they even came out to our office to provide hands-on training so that our team could get the most out of the product. I would rate the After Sales Support 4.5/5 stars, and the product itself 5/5 stars. Among the many USPs of this Field Service Management offering from Skedulo is the ability to monitor service performance across numerous sites and to accurately track asset utilization. On top of this, the user interface for this system is extremely intuitive and user-friendly, and there are multiple customisation options available to tailor the system to the exact needs of the customer. This kind of flexibility has allowed us to optimise our service operations and deliver a great service to our customers. Overall, Im very pleased with this product and the level of support that we have received from Skedulo.
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Buyer, North America Mid Market Company
Dec 11, 2022
I have been using Skedulos Field Service Management for quite some time now and in terms of product vision, the platform has more than exceeded my expectations. Skedulo enables us to link all our service delivery functions in one place, allowing us to react quickly as circumstances change. The product features are top-notch as well. From job management that quickly adapts to changing situations, to a flexible billing and invoicing system - Skedulo does not overlook any detail. I have also found their analytics dashboard to be very helpful in giving me an in-depth insight into field operations. The best thing about Skedulo is definitely its interoperability and integration. It has been incredible to use their platform with our existing CRM software and hardware. We are able to quickly configure and upload tasks, this has been total game-changer in terms of efficiency. I confidently recommend Skedulos Field Service Management to people in the service industry who need an innovative, flexible and dependable platform. I am giving them a 9.5/10 rating as it has easily become my go-to service management solution.
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Buyer, North America Mid Market Company
Dec 11, 2022
Review #3: My experience with Skedulos Field Service Management offering has been quite disappointing. In terms of product quality, I feel like it could be a lot better. The user interface is cumbersome and cumbersome at times, and it is unable to support larger data sets. Innovation has been lackluster as well. A lot of other FSMs have come out with revolutionary solutions, yet Skedulos offering is still chugging along. On the bright side, the customer service team is very friendly and responsive. Im giving Skedulos product 2/5 stars based on its product quality and innovation.
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Buyer, Asia Pacific Company
Dec 10, 2022
1 As a Senior Manager, I have consistently been extremely impressed with Skedulos FSM offerings. One of the most important things to me is cost-effectiveness, and from what I have seen, Skedulo outperforms the competition in this aspect. The pricing model is simple and straightforward, allowing you to easily understand what features are included and what the overall cost of ownership is. The customer-service team has been fantastic when Ive had questions about the system; I always got prompt, knowledgeable answers that helped to ensure I was leveraging FSM to its fullest advantage. And Skedulos product pipeline keeps getting better, giving us welcomed upgrades and enhancements. I give Skedulos FSM offerings 5 stars out of 5.
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Buyer, UK Company
Dec 09, 2022
Review 5: I have had a great experience with Skedulos Field Service Management offering. It has enabled us to make huge improvements with the way we manage our workforce across numerous work sites. Its specifically helped us to streamline our service operations by using efficient scheduling algorithms to make sure that the right technicians are allocated to jobs at the right times. On top of this, the after-sales support we have received from Skedulo has been terrific. The customer service team have been on hand to answer any of our questions and offer expert advice whenever we have had an issue with the product. On a few occasions, even sent one of their staff to provide hands-on training for our team. Im very pleased with this product. I think it does a great job at what its intended to do and its intuitive user interface means that its easy to navigate and customise to your needs. Id rate the product 4.8/5 stars and the After Sales Support 5/5 stars. I highly recommend Skedulos Field Service Management offering for anyone looking to improve their service operations.
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Buyer, UK Company
Dec 09, 2022
Review 5: As a VP of operations, I have found Skedulos Field Service Management offering to be a useful resource for managing our mobile operations. The software has powerful mobile capabilities and a comprehensive set of analytics tools. We are able to easily track the progress of our jobs and quickly make any necessary changes to ensure that resources are used optimally. In addition to its features, the product is also surprisingly reliable. We have rarely encountered any performance issues and it has been able to keep up with our needs with no problems. Overall, I am happy to report that I highly recommend Skedulos Field Service Management offering. The software is an excellent resource for managing mobile operations and its reliability makes it an invaluable tool. Rating: 4.5/5 stars
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Buyer, UK Company
Dec 09, 2022
5. Skedulos Field Service Management is a great fit for teams looking to maximize customer success results. The platform includes an impressive suite of features that can help streamline and automate operations. Skedulos AI-powered predictive analytics and forecasting capabilities help to create feasible and efficient customer service plans, and their intuitive customer success dashboard provides clear insights into current customer success performance. Skedulo also offers reasonable pricing packages and great customer success resources. In conclusion, Skedulos Field Service Management provides great value and is an ideal solution for up and coming customer success initiatives. Rating: 4.5/5
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Buyer, Asia Pacific Company
Dec 09, 2022
Review 1: Ive been using Skedulos Field Service Management (FSM) offerings within our engineering team for several months now. We are a large engineering firm servicing clients who require complex interactions between customer service, materials, and labor, and we needed an effective way to manage it all. Skedulo has definitely pulled through, giving us exactly what we needed. Overall, Ive been extremely impressed with Skedulos product vision, product features and supportive futuristic use cases - the team truly provides a comprehensive and innovative FSM package. The way Skedulos platform is organized makes it easy for our engineers to access the services they need, enabling us to increase efficiency and reduce workload. From scheduling jobs on the go to tracking usage metrics and inventory, our efforts have been streamlined thanks to this platform. The dashboard puts all the critical engineering data in one place and allows us to capture real time metrics even if the job is being done remotely. Moreover, the customer service experience is quite rewarding. The customers view their jobs under the umbrella of Skedulo FSM, which is a great plus point. In addition, the cloud-based architecture allows our engineers to access all their services globally, which is beneficial for our engineers who must travel out of state and sometimes internationally on projects. The teams ability to provide us with customized solutions such as APIs to help us build our own solutions set Skedulo apart from the industry. We can also expect continued innovation in the near future, as we continue to see advances in both hardware and software that help our engineering team stay ahead of the technology curve. Overall, I highly recommend Skedulos offering to any engineering team that is looking to enhance its operational effectiveness. Our engineering team is currently very satisfied with the setup and plans to continue using the platform for the foreseeable future. 10/10!
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Buyer, North America Mid Market Company
Dec 09, 2022
Rating 5/5 We recently implemented Skedulos Field Service Management Solution and the deployment and post-sales support services was beyond anything we could have asked for. After the onboarding process, their team provided us with recommendations on how to use their offering most effectively for improving customer service and operational efficiency. They also provided manuals for our team members to efficiently use the software and offered online training resources for our staff as well. We have had a great experience with them till date and as VP for a mid-size company, I would highly recommend their offering to all our peers.
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Buyer, UK Mid Market Company
Dec 08, 2022
. Review 1 : I recently got the chance to review Skedulos Field Service Management offerings, and I have to say I was quite impressed. Right away, I noted how user friendly the platform is. I had very little trouble understanding the interface, and I was able to complete basic tasks in just a few minutes. This is great news for those workers on the ground that dont have a lot of technical knowledge. The cost of ownership is also attractive. Skedulos ability to scale up quickly meant we could adjust our pricing as we grow our operations, helping to keep costs at a reasonable level. We were also able to integrate existing systems into Skedulos platform, keeping our costs low while taking advantage of the features this system offers. All in all, I was really impressed with Skedulos Field Service Management offerings. I rate it 9 out of 10 for its great ease of use and cost of ownership.
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Buyer, Europe Company
Dec 08, 2022
Review 2 - Product USP Skedulos Field Service Management offering is certainly a great value for money with some notable and exceptionally useful features. What particularly drew my interest was the ability to manage multiple scheduling workflows and customize rules for different situations. For example, the service team I manage need to be able to schedule technicians in the most time-efficient manner, and its also important that different workflows can be applied in order to resolve any issues that arise. Skedulos field service management software offered all of this and it was incredibly useful for us. The other feature that I found really useful and unique to Skedulo was their Geo-Awareness capability which meant that I was able to arrange service technicians in radius-driven patterns, basing resources on their proximity to an appropriate geographical area. All in all, I found Skedulos offering to be extremely helpful and I would rate it as an 5 stars out of 5 product USP!
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Buyer, North America SME Company
Dec 07, 2022
Review 4 (Customer Service): Im generally satisfied with the customer service provided by Skedulo. Theyre very knowledgeable and helpful, and theyve been able to address my needs and questions quickly and efficiently. That said, there have been a few occasions where I feel like they could have been more responsive and helpful. For example, I once asked for assistance and there was a significant delay in getting a response. Other than that, however, Ive been quite satisfied with the customer service. Im giving it 3.5/5 stars.
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Buyer, North America Mid Market Company
Dec 07, 2022
My colleague and I have been using Skedulos Field Service Management for quite some time now, and in terms of product vision, the platform has exceeded our expectations. Skedulo not only links all service delivery functions, but also provides teams with real-time access to the project databases. This has enabled us to work smarter and more efficiently, resulting in a smoother and more consistent service. When it comes to product features, Skedulos platform easily stands out from the competition. Its ability to assign jobs to the right personnel, follow up on job completion, track expense reports and generate invoices has been invaluable. Furthermore, its job management feature also allows us to quickly generate workflows, enabling faster project completion. Moreover, Skedulos artificial intelligence and machine learning capabilities have greatly increased the accuracy and efficiency of our processes. With its interoperability and integration with existing systems, I can quickly sync information and reports from our CRM software, accounting software and field service technology platform. This ensures that our daily operations run as smoothly and efficiently as possible. Overall, Skedulos Field Service Management is a must-have for all service industry companies who wish to save time and increase their efficiency. It is reliable, secure and easy to set up, making it perfect for teams who need intuitive and effective field service management. I can happily give it a 9/10 rating.
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Buyer, UK Company
Dec 07, 2022
Review 4 (Deployment Support): I have to say that Skedulos deployment support also made a huge difference in getting the system up and running. Their team was really helpful to us throughout the process, even offering extra assistance outside of the norm to fine tune the solutions and get the system running perfectly. They addressed any issues quickly and gave us the support we needed in setting up the system and training our teams on its usage. Deployment support was really useful and I give it 4.5 stars.
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Buyer, Asia Pacific Company
Dec 06, 2022
I had been looking for a comprehensive field service management system and Skedulos offerings seemed to meet my requirements perfectly. It has a wide range of features for efficient and automated scheduling of resources, communication, integration and forecasting capabilities. The system also offers support for futuristic use cases such as AI which has enabled us to make smart and informed decisions. AI is utilized to capture and analyze past experiences and also manage customer experience and journey. With respect to cost of ownership, Skedulos pricing plans are quite reasonable and offer great value for money. The system optimizes costs and ensures that minimal investments are made for ensuring the efficiency of the system. All in all, Im really satisfied with Skedulo and would certainly recommend it to anyone looking for a reliable field service management system. I rate it 4.6/5 for its futuristic use cases and cost of ownership.
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Buyer, SME Company
Dec 06, 2022
Skedulos vision for Field Service Management has been nothing short of remarkable and it continues to impress with its features and technological advancement. I have been using it in a multi-national organization and have found it to be well equipped to cater to complex customer landscapes. The feature set is comprehensive, even if there are simpler issues to deal with like a minor repair job or a material shipment, customers can track, document and invoice their services. In addition, its smart filters and automated email notifications are invaluable time savers and make it easier to keep customers informed. Technology is at the core of Skedulos vision, with AI chatbots, predictive analytics and advanced mapping to give customers confidence in their decisions and real-time tracking of their field services with location-based technology and advanced mobile mapping. Overall, I am satisfied with Skedulos Field Service Management and rates it 8/10 for its product vision and features. Its technological use is excellent, making it highly innovative and leveraging next-generation technology for great customer experiences.
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Buyer, UK Company
Dec 06, 2022
Review 2 - Supporting futuristic use cases: My team and I have been using Skedulo Field Service Management offerings for several months now and the results have been impressive. Its obvious that they are actively working on pushing the envelope to create features that future-proof our teams operations. For instance, they recently introduced an automated scheduling feature. This takes the hassle out of manual scheduling and makes sure that tasks are allocated equally amongst our field staff with minimal fuss. On top of this, the predictive analytics capabilities are a huge plus. This gives us an insight into customer profiles, so our team can be adequately prepared for potential situations. Highly recommend for any senior manager looking to keep up with changing demands and support futuristic use cases.
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Buyer, UK Company
Dec 05, 2022
I have been using Skedulos Field Service Management solutions for the past couple of months and it has helped streamline many of our day to day operations. From notification automation to job optimization and payroll management, we can manage all these processes from a single platform. The best part is that it supports futuristic use cases so we can plan for higher levels of scale without worrying about the back end. Given this functionality and the comprehensive customer service support, I would rate Skedulos Field Service Management solutions 8/10. 5.
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Buyer, UK Company
Dec 04, 2022
I have had the opportunity to work with Skedulos Field Service Management offering and I am incredibly impressed with their software. Their product vision is well thought out and the product features are robust and easy to use. The user interface is very intuitive and allows for quick manipulation of data, easy access to customer history, easy taking of notes, etc. The customer service team is extremely helpful and always willing to go the extra mile to ensure our team is getting the most out of our service. They are always available to assist and they have been able to solve even the most complicated scenarios. Overall, I rate Skedulos Field Service Management offering an 8 out of 10. The product vision and the product features are top notch, and the customer service team is second to none. I am confident that our team made the right choice in deciding to go with Skedulo, and I would highly recommend their Field Service Management software to any other teams that may be in search of an intuitive, user-friendly software solution.
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Buyer, North America Mid Market Company
Dec 04, 2022
Prior to the deployment, I had my doubts about Skedulos Field Service Management offerings, but it turns out my worries were unwarranted. Their cost of ownership was great, and the product vision was robust, and the features provided were more than I had hoped for. The automation feature was especially useful, as it made scheduling work a breeze and enabled us to more accurately predict our workloads. On top of that, Skedulos proactive customer service led to an overall enhancement in the customer experience. Response times were significantly reduced, and technicians were faced with far less issues. I wouldnt rate the integration of third-party applications too critically, as the rest of the product is decent enough to make up for it. All in all, the benefits we receive from Skedulo outweigh any issue that may arise from not having that integration. 9/10.
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Buyer, SME Company
Dec 04, 2022
Review #4 Having recently implemented Skedulos Field Service Management solution, I can safely say we are very pleased with its capabilities. We appreciate the advanced scheduling tools that give us greater control over the scheduling process. Additionally, the automated workflows allow us to quickly delegate tasks to individual technicians, saving us time and money. The product vision behind Skedulo is also forward-thinking and ambitious, and the feature set is comprehensive and easy-to use. The customer service is also excellent, offering guidance as we continue to use the product and make sure any issues are quickly resolved. I would rate the product a 4.7 out of 5 for its product vision, features, and ease of use.
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Buyer, Europe Company
Dec 04, 2022
I recently evaluated Skedulo as a potential Field Service Management as part of my directorial duties in a multi-national company. I looked into many aspects, particularly the product vision, features, and the overall innovation, as well as the use of next generation technology. The vision of Skedulo comes clearly through its platform. It allows customers to easily assign, manage and review their field services, such as anything from building maintenance to technical repairs. It gives customers visibility into every aspect of their services and integrates with various existing scheduling, financial, material and other existing systems. The features are impressive, with multiple ways to schedule, with clearly organized plans which take into account an assortment of parameters, from clients and technicians to materials, equipment and other essential details. It also makes it easy to track, document and invoice the service, with the help of smart filters and automated email notifications, ensuring customers always have the necessary records for their services. In terms of technology, Skedulo uses cutting-edge systems such as AI chatbots, predictive analytics, and advanced mapping to empower customers to deliver services with full understanding and confidence. This innovation is also seen in its use of location-based technologies and advanced mobile mapping, allowing customers to follow their deliveries in real time. Overall, I have been highly impressed with the Skedulo platform. Its product vision and range of features serve customers perfectly, enabling them to run and grow their field services with confidence and reliability. I would highly recommend Skedulo for use as Field Service Management and would rate it 9/10 on satisfaction.
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Buyer, Europe Company
Dec 04, 2022
Review #6 on Cost of ownership factor After implementing Skedulos Field Service Management offering, I can definitely say that the cost of ownership was worth it. Sure, it was a great deal of money to invest upfront, but I consider this long-term investing. We have saved countless time and money by eliminating manual tasks and automating those recurring tasks. It was also great to have the flexibility of the mobile experience when going out in the field and staying connected with our customers. Therefore, 8 out of 10 for its cost of ownership factor.
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Buyer, Asia Pacific Company
Dec 03, 2022
Review 2 : Skedulos Field Service Management offerings are a great choice for any company looking to simplify their service operations. The platform is incredibly intuitive and easy to use, which I found to be a welcome change of pace from some of the other systems weve tried. Im also really happy with the price tag attached to Skedulo; considering the features this system comes with, its quite a bargain. Additionally, Skedulo integrates easily into our existing systems. This is great news for us, as it means we can make the most of our existing tools while taking advantage of Skedulos more advanced features. We can also scale up easily, making it an ideal choice for companies that are just getting started. Overall, Skedulos Field Service Management offerings are a great choice for companies looking for an easy-to-use, affordable platform. I would rate it 8 out of 10 for its great cost of ownership and ease of use.
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Buyer, North America SME Company
Dec 03, 2022
Review #2: I had high hopes for Skedulos Field Service Management offering after looking into it initially. However, after using it actively, I can say that its nothing special. The product quality is not as expected and its definitely not as user friendly as other products in the same space. I find the user interface to be confusing and sometimes unresponsive. Its also unable to support larger data sets. As for innovation, there havent been any groundbreaking features released. The product still lags behind its competitors. Im giving Skedulos offering 2/5 stars due to the lack of product quality and innovation.
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Buyer, Europe Company
Dec 02, 2022
Ive tried out several different Field Service Management providers over the past five years, and Id say Skedulos the best one Ive used. My rating for them would be 9.5 out of 10 . Im totally sold on the customer service and product vision, and the product features are top notch. Skedulos customer service team is exemplary. Ive received help within minutes, and theyve been friendly and knowledgeable each time Ive contacted them. Listening to customer feedback is also a priority for them, and it shows in their product vision. The minor changes theyve made since I started to use the service have definitely been customer-centric. The product features on Skedulos Field Service Management offerings are fantastic. Scheduling has never been easier the mobile app is great, providing access to all the necessary client information with just a few clicks. Ive also found it extremely easy to contact my crew quickly and take stock of the progress made. In short, Id highly recommend Skedulos Field Service Management offerings to anyone in the industry. Their customer service is outstanding, and the product vision is customer-centric. In addition, I havent been able to find a more user-friendly product with as many features.
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Buyer, North America SME Company
Dec 02, 2022
My team and I recently switched from our old Field Service Management to Skedulo, largely for the promise of enhanced efficiency in our day-to-day operations. While the interface of the software is intuitive and allows us to manage customer service needs in a timely and efficient manner, the cost of employing this system is simply too high for our enterprise. We found that the initial fees and setup expenses were exceedingly excessive and the fees for licenses and maintenance were far more than anticipated. Additionally, customer support is quite limited and can only be accessed during certain times of the day, making it difficult to get prompt help or advice when needed. That said, Skedulo has been beneficial in that it allows us to better organize our resources and keep track of any customer inquiries and activity. Additionally, the software is built with a scalable architecture so it can adapt to future needs and industry changes, an aspect that could help us save money in the long-term. My Review: The Skedulo software is an effective tool for managing customer service efficiently, with an intuitive interface and a scalable architecture. However, this comes at a cost, with exorbitant initial fees and license expenses. Also, customer support is limited, making it difficult to obtain assistance when needed. Rating: 3/5.
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Buyer, UK Company
Dec 02, 2022
I have been using Skedulo Field Service Management for a while now, and I must say that I have been very impressed. The interoperability and integration capabilities are incredibly useful, and they make managing services much easier. I can easily integrate existing solutions into my existing processes, and I can also integrate new solutions and services. Additionally, the support for futuristic use cases is unparalleled. With Skedulo, I can easily keep up with modern technologies and use them effectively in my work. I rate its interoperability and integration capabilities 8/10 and its ability to support futuristic use cases 10/10.
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Buyer, UK Mid Market Company
Dec 02, 2022
I recently started using Skedulos Field Service Management offerings, and have been impressed with its interoperability and integration capabilities. With its use, I have been able to better track and manage all service-related activities among various departments, making my job easier. In particular, it stands out when it comes to supporting futuristic use cases. I have been able to easily integrate the new processes and systems, which are required in the current climate, and make sure that the entire process runs smoothly. The customer service experience has improved exponentially, as I can provide real-time tracking and updates to customers. I would rate its interoperability and integration capabilities 8/10, and its ability to support futuristic use cases 9/10. Review 2:
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Buyer, UK Company
Dec 02, 2022
I recently had the chance to work with Skedulos Field Service Management offering, and the results were promising overall. Their tools made it much easier to manage customer service requests from an engineering point of view with intuitive options and useful capabilities. For instance, the automated assignment and scheduling functions were incredibly helpful in allocating tasks and prioritizing those that needed immediate attention. That being said, I felt that their dispatch tool was a bit slow when dealing with a large volume of requests. Additionally, I found their user interface to be quite restrictive and didnt offer enough customization options. My overall experience was positive. I would give Skedulos Field Service Management offering a 7.5/10. On the one hand, it provides a great set of features at a reasonable price and its automated assignment and scheduling functions are quite good. On the other hand, their UI and dispatch functions can use some improvement. 4.
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Buyer, North America Mid Market Company
Dec 01, 2022
I am the head of a conglomerate business unit and I have recently implemented Skedulos Field Service Management offerings. I am impressed with the wonderful customer service that I have experienced throughout the process. We were provided with a dedicated Account Manager to help us with the transition, who guided us through every step and was always available to address our questions and concerns. The Account Manager was very friendly and knowledgeable, and provided us with detailed explanations and step-by-step instructions on how to get the most out of the Field Service Management system. I was very pleased with the excellent customer service we received. The system is incredibly intuitive and user-friendly, which makes it easy to use and efficient. It is also very innovative, with futuristic use cases and cutting edge features to keep up with technological developments. We are already leveraging a number of these features to optimize our workflow and stay ahead of competition. With the AI-driven scheduling algorithms, we are able to accurately assess our technicians skill sets and assign them to the best-suited jobs. This helps us complete tasks in a more timely and efficient manner. Skedulos Field Service Management system has transformed our business and taken our operations to the next level. We have seen a significant increase in productivity, which is saving us time and money. We are now able to respond more quickly to our customers needs and deliver high-quality services at a much faster pace. Additionally, Skedulo provides amazing online tools such as an interactive dashboard and customizable report wizards that allow us to view and analyze key performance indicators. This is a great way to stay on top of our teams progress and ensure that everything is running smoothly. Overall, I believe that Skedulos Field Service Management offerings are definitely worth considering when looking for a comprehensive solution. Their customer service is outstanding, the features are powerful and efficient, the technology is modern and advanced, and the overall experience is one of ease and simplicity. I give Skedulos Field Service Management offerings a 5/5 rating in terms of customer service and supporting futuristic use cases.
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Buyer, UK Company
Dec 01, 2022
Review 3: Skedulo used as Field Service Management I recently started using Skedulo as a Field Service Management and I must say, it has made my life so much easier! Overall, Ive been extremely pleased with the features and services they offer. I find it to be incredibly innovative and advanced, particularly with its use of next-generation technology to simplify my processes while also reducing man-hours and costs. I also find the web-based scheduler to be very user-friendly and extremely helpful. The drag and drop feature helps in quickly viewing, assigning and creating appointments when sorting through large customer data, thus optimizing resources efficiently. The mobile app for Skedulo also helps in customer management, and enables us to track customer attendance and monitor customer feedback on the go. Additionally, customer satisfaction survey before their service kick-starts is a sure way to provide customer service excellence. The most attractive point of Skedulo has to be its cost of ownership its quite reasonable and definitely offers great value for money. Its easy to deploy and manage, making it ideal for small to medium-sized businesses. Highly recommended! Experiences rating: 5/5
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Buyer, UK Mid Market Company
Nov 30, 2022
Review #4 on Cost of ownership factor Skedulos field service management offering wasnt too difficult on the wallet, but it wasnt too cheap either. There are quite a few features but as a small business owner, the thing that really matters is the cost. Though I was impressed with the quality of the product, it was still quite expensive to invest. Even though it definitely cut down time and cost in the long run, the price tag was still relatively high. But, the good news is that the mobile experience was great and the dashboards were easy to understand. All in all, 7 out of 10 for its cost of ownership.
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Buyer, UK Company
Nov 30, 2022
The Field Service Management by Skedulo is a great tool that can help you stay updated with the latest advancements in the service industry. Ive been using it for the past three years and I must say the customer service is top notch. They have great response time and are always willing to help me with any issues I may have. Not to mention, their customer forums are always available for customers to get help when needed. The value for money is quite impressive as well. One of the features I find most helpful is the drag and drop feature, which allows me to get an up-to-date view of my entire field service operations. Its so convenient to be able to track my workers and see the progress of each job. I also like that the software is cloud-based and easily accessible from my laptop or phone, no matter where I am. Besides the customer service and value for money, the software also offers a ton of great features which I regularly use. One of the best things I like about the software is that I can easily track the performance of my staff and get a better view of the health of my field operations. As a field service manager, this is incredibly helpful in getting the required insight to improve customer service and increase the overall efficiency of the organization. Id give the software a 4 out of 5 stars rating, as I find it very useful in running my field service operations smoothly and productive. The customer service is great with their professional approach, quick response time and helpful customer forums. Additionally, the value for money is also impressive with features that are user-friendly and easy to understand. Overall, Im very satisfied with my experience using Skedulo for field service management. Its great to be able to have a comprehensive view of my field operations and to provide the customer service and value for money that this software offers. Highly recommended!
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Buyer, UK Mid Market Company
Nov 29, 2022
Review 3 - Interoperability and Integration After trying various field service management solutions, I found Skedulo to be the best choice due to its great interoperability and integration capabilities. The ability to combine services from multiple providers was extremely useful, given the fragmented nature of our services. Skedulos software was able to easily connect to third-party services to seamlessly move data between apps and to minimize manual labor. What sets it apart is its pre-built integration capabilities, making the setup & configuration process incredibly fast. For this project, customer support was really helpful as they provided me with detailed instructions and useful tips that allowed me to get up and running quickly. Also, I must commend the team for their quick response time and helpful technical advice. I would highly recommend Skedulos offering for its advanced interoperability and integration features. Rating: 5/5
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Buyer, North America SME Company
Nov 28, 2022
5. Skedulos Field Service Management has unquestionably been a great tool for our Research and Development Department. The software provides us with a complete set of features for efficient and organised field service management, such as job scheduling, resource management, tracking, performance reporting, and automated notifications. We have been able to save a great deal of time and effort with the help of this tool, as it allows us to automate many of the processes and get status updates in real-time. And with its customisation capabilities, we can modify the settings to fit our organisations goals, resources, and technologies. The geofencing technology provided by the software is also quite useful as it helps us monitor the progress of our teams and resources. And skedulo offers us a secure tech infrastructure as every bit of data is encrypted and protected from cyber-attacks. To sum it up, Skedulo Field Service Management is a great platform for efficient and organised field service management and its value for money is quite impressive.Rating: 8.5/10
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Buyer, North America Mid Market Company
Nov 28, 2022
Review 4 - Ease of Use Skedulos Field Service Management software is incredibly user-friendly. I have been using the software for a few weeks now, and have been very pleased with the systems ease of use and intuitive interface. The drag-and-drop functionality in the online platform makes it very easy to set-up projects, create schedules and track services. I was also impressed by the comprehensive set of features, such as resource allocation and tracking, which allowed me to easily visualise the resources usage in real-time. Unlike some of the other software solutions, I was able to quickly grasp how Skedulo works, minimising the learning curve. Adding to this, their customer support team was wonderful in helping me to configure the software and answering all my questions. I would absolutely recommend Skedulos Field Service Management Offering for its ease of use. Rating: 5/5
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Buyer, Asia Pacific Company
Nov 28, 2022
Skedulos Field Service Management Solutions Review #4 I recently had the good fortune to work with Skedulos Field Service Management Solutions. As the Director of a large multinational company, I need to incorporate advanced technology that can serve our use cases and also be interoperable yet flexible. Skedulo provided just that. First, Skedulo does a great job at seamlessly integrating with existing technology stacks, so that we can benefit from their advanced capabilities. Furthermore, their AI-driven automation saves a lot of time and resources. On top of that, the system offers a comprehensive suite of scheduling tools and services, so that we can ensure our field staff or remote teams can be efficiently and promptly assigned tasks. Customer satisfaction has been on the rise. To sum up, Skedulos Field Service Management Solutions are an excellent choice for any organization looking for a comprehensive system that offers interoperability and automation, as well as advanced scheduling abilities. As a result, I have to give this product a 5-star rating.
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Buyer, North America Mid Market Company
Nov 28, 2022
Customer Service Review The customer service offered by Skedulo for its Field Service Management offering was abysmal. We ran into a range of technical issues ever since we deployed the Skedulo offering and contacted the support team multiple times in order to find a solution. However, the staff seemed uninterested in our requests and failed to provide us with any useful information. As a result, I would rate the customer service provided by Skedulo as a 1/10 due to its lack of engagement and absence of impactful solutions.
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Buyer, UK Mid Market Company
Nov 27, 2022
Review 5: I have been in the engineering industry for more than a decade, and I remember when the only options for Field Service Management were clunky, outdated software. Fast forward to today and Skedulo has completely revolutionized the FSM space, delivering a comprehensive suite of products that surpasses anything Ive ever used. Everything from their stellar product vision and product features to their supporting futuristic use cases is awe-inspiring. All the features that come with the platform are impeccable - from the scheduling capabilities to the analytics and inventory tracking, theres nothing Skedulo cant do. Weve also had the chance to experience their dynamic set of APIs, which makes building custom solutions for our engineers a breeze. Moreover, Skedulos customer support team is always willing to go the extra mile to make sure we get the job done properly. They understand our engineering needs and design the support plan accordingly. The cloud-networking allows us to access the service from anywhere in the world, so our engineers are always ready to go. I can honestly say that Skedulos FSM offerings have helped our engineering team stay on top of the game and thats why I happily recommend them to others. Our team have had tremendous success with the platform, so far. 9/10!
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Buyer, UK Company
Nov 26, 2022
Review 4: Skedulo used as Field Service Management Ive been using Skedulo for the past few months to manage my field service operations and Ive been really impressed. Its a comprehensive, user-friendly software packed with great features and services. First and foremost, what I really appreciate about it is the next-gen technology it uses to simplify processes and reduce costs. I find the web-based scheduler particularly helpful and user-friendly, as it helps to quickly view, assign, and create appointments when sorting through large customer data. In addition, the mobile app makes customer management easier and enables us to monitor customer attendance and feedback on the go. And the customer satisfaction surveys before services start is a great way to ensure customers are happy with what they get. On top of all these features, the cost of ownership of Skedulo is quite reasonable and definitely provides great value for its money. Easy to deploy and manage, its ideal for small and medium-sized businesses. I highly recommend it! Experiences rating: 5/5
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Buyer, SME Company
Nov 26, 2022
Review 1 : Interoperability & Integration
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Buyer, SME Company
Nov 25, 2022
Having worked with Skedulos Field Service Management offering, I am mostly impressed. Their product is designed in a way that makes it easy to manage the customer requests and services needed from an engineering team. Their automated assignment and scheduling tools are among the best Ive used in this space and were extremely helpful in allocating resources quickly and efficiently when I needed them. That said, I did find that their dispatch tool was a bit slow at times, particularly when dealing with a large number of tasks. This could lead to delays in resolving customer inquiries and requests. Additionally, I found the UI was a bit too overwhelming in some cases and didnt have enough customization options. All in all, my experience with Skedulos Field Service Management offering was mostly positive. I give it a 7/10 rating. It provides a great set of features and I liked their automated assignment and scheduling functions, but the UI and dispatching features need additional work to ensure prompt responses. 3.
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Buyer, North America Mid Market Company
Nov 25, 2022
4. We have been using Skedulos Field Service Management for our Research and Development Department for some time now and we are quite happy with the performance of the tool. The software enables us to easily schedule jobs, manage resources, track progress, and access customer feedback forms. It even enables us to get automated notifications to customers as well as technicians. One of the major advantages of the software is its customisation capabilities. We can easily adjust the settings to align with our organisations specific requirements and the use of our resources. We can monitor our jobs in real-time and even track our technicians and resources with the help of Skedulos geofencing technology. Moreover, the software provides us with a secure tech infrastructure which is encrypted and protected from cyber-attacks. The data is guaranteed to be safe, including all personal details of our customers. Overall, Skedulos Field Service Management is a great innovation which is quite value for money when it comes to efficient and organised Field Service management.Rating: 9/10
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Buyer, North America SME Company
Nov 25, 2022
Skedulos Field Service Management Solutions Review #5 I recently had the chance to work with Skedulos Field Service Management Solutions and I have to say I was thoroughly impressed. I am the Director of a large multinational company and our use cases are often quite complex and demand reliable technology. Skedulo is up to that task and more. Firstly, their system can easily interoperate with almost any technology stack. This makes it possible for us to take full advantage of their AI-driven automation capabilities and sophisticated scheduling algorithms. This helps us to provide our customers with exceptional service experiences. On the other hand, I did find some elements that could be improved, such as customer service which can be quite responsive at times. All in all, I think Skedulo is a great choice for anyone looking for a comprehensive and reliable field service management solution. For these reasons, I am giving Skedulos Field Service Management Solutions 4,5/5 stars.
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Buyer, UK Company
Nov 24, 2022
Review 4 - Product USP When using Skedulos Field Service Management offering I found that there were certain unique features that set it head and shoulders above the competition. One of the features in particular that caught my eye was their ‘Skills and Abilities feature. This allowed me to easily track and manage resource and task assignments based upon a technicians skills and abilities. This was a really valuable tool that allowed me to assign tasks to the most suitable technicians, thus providing consistent and high-quality results. The ‘real-time reporting feature was also incredibly useful, as it enabled me to quickly keep up with any potential changes in the service management process. Having this real-time overview of job performance and task completion enabled me to make adjustments to the working process on the fly. I would certainly rate Skedulos Field Service Management offering as a 5 star out of 5 product USP.
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Buyer, UK Company
Nov 24, 2022
***Review 1*** I found Skedulos Field Service Management offering to be truly revolutionary. During my time at the helm of R&D, Ive used Skedulos software for a wide variety of mobile workforce operations. Its so easy to use and has allowed us to deploy our workforce more efficiently and economically. By efficiently scheduling tasks with one centralized platform, we have saved tremendously in operational costs. Furthermore, Skedulos automated alerts help ensure tasks are always being completed on time and within budget. The customer service team that stands behind Skedulos platform is highly knowledgeable and responsive. Every issue weve encountered while implementing and using the software has been quickly addressed and the customer service team is always helpful in exploring cost saving measures. Overall, Skedulos Field Service Management Software offers tremendous value for the money. I confidently rate it 5/5 for value for money and customer service.
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Buyer, North America SME Company
Nov 24, 2022
Review 5 - Interoperability and Integration I am a great believer in the importance of interoperability and integration. After using Skedulos Field Service Management Offering, I must say that their software has enabled me to achieve my goals with regards to integration and interoperability. The intuitive workflow and easy-to-follow system enabled me to quickly move data between apps and third-party integrations. I was really pleased to find that they even offer pre-built integrations for almost any software, making the setup & configuration process incredibly fast. Their customer support staff was incredibly helpful in offering step-by-step instructions to assist me with setting up the integrations as well as answering all my inquiries in great detail. I highly recommend Skedulos Field Service Management Offering for its outstanding integrations and interoperability capabilities. Rating: 5/5
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Buyer, North America Mid Market Company
Nov 24, 2022
Skedulo Field Service Management Review 1
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Buyer, North America Mid Market Company
Nov 23, 2022
Review 4 – Product Features Skedulos suite of products offer robust features that should easily meet the needs of my enterprise. The job scheduling feature makes for optimized resource utilization, saving time and money for the enterprise. Also, there is no need to worry about any manual data entry, as the software allows for automated data entry. Furthermore, the product update feature is incredibly helpful in keeping abreast of the latest offerings. I am more than happy to highly rate Skedulos product features 9/10.
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Buyer, UK Company
Nov 23, 2022
Review 4: I recently started using Skedulos Field Service Management for managing our mobile workforce and I have been impressed with the product so far. The software has an intuitive user interface and powerful mobile capabilities that allow workers to check in/out of jobs and update status on the fly. In addition to its features, I appreciate Skedulos reliability. We have rarely encountered any performance issues with the software and it has been able to keep up with our needs. We are also able to make use of the softwares analytics capabilities to better understand the performance of our jobs and make the necessary changes to ensure optimal results. In short, Skedulos Field Service Management offering is an excellent product that I can recommend to any organization looking to streamline their mobile operations. Rating: 4.5/5 stars
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Buyer, UK Company
Nov 23, 2022
I recently evaluated Skedulos Field Service Management offerings and am very impressed with their performance. Their platform enabled us to effectively build and manage processes from start to finish, as well as track customer service issues more easily. We found the user interface to be modern and clean, which was incredibly helpful. Additionally, their team was incredibly responsive and provided top-notch support. Overall, Id rate Skedulos Field Service Management at 4/5 stars. The only issue I had was that there wasnt much support for our more futuristic use cases. I wish there was a way to customize and better fine-tune the platform, but there seemed to be limited support in this area.
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Buyer, UK Company
Nov 23, 2022
Review #4: I recently had the opportunity to use Skedulos Field Service Management offering and I must say that it did not meet my expectations. The product quality was not great and the user interface was very confusing and slow. It was also unable to support large data sets. Innovation was also lacking as I found the features to be quite basic. The lack of scalability was also an issue. In the end, Im giving it a rating of 2/5 stars due its sub par product quality and lack of innovative features.
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Buyer, Europe Company
Nov 23, 2022
I recently had the opportunity to work with Skedulos Field Service Management offering and I was more than pleased with their product vision and product features. The user interface is very intuitive and allows for quick manipulation of data, easy access to customer history, easy taking of notes, etc. In addition to the easy to use features and user interface, Skedulos customer service team has been nothing but remarkable. They are always available to assist and they have been able to solve even the most complicated scenarios that our team has encountered. Overall, I would rate Skedulos Field Service Management offering a 9 out of 10. The product vision and product features truly set the product apart from the competition and the customer service team is second to none. I am so glad that we chose Skedulo for our Field Service Management software and would highly recommend them to anyone looking for a reliable and efficient solution.
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Buyer, UK Mid Market Company
Nov 23, 2022
Deployment Support Review I recently deployed Skedulos Field Service Management offering at my mid-market company and the deployment support we received was less than ideal. Despite our requests for assistance, the Skedulo team failed to provide the necessary resources to ensure that our deployment process was carried out smoothly. We had to work with outdated solutions, which resulted in a time-consuming process, as Skedulo failed to keep up with our requests for more up to date options. The support staff also didnt seem to understand our needs and since we had no other option, we had to make do with what was available. All in all, I would rate the deployment support from Skedulo as a 2/10 because of its lack of responsiveness, inefficient services and lack of insight into our needs.
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Buyer, SME Company
Nov 22, 2022
Skedulo has been an absolute blessing for us at our conglomerate. We have been utilizing Skedulo for providing high-end Field Service Management solution and have received great results. Their comprehensive suite of features and applications have helped us to improve operational accuracy and customer satisfaction. Regarding their cost of ownership, Skedulo is economical to implement and deploy which fits perfectly in our budget. Its user interface and mobile app are also a great help when it comes to managing crews, locations and technicians. Plus, its mobile app is quite user-friendly. Customer service is always impressive with Skedulo. They respond quickly to customer queries and always provide us with detailed solutions. The team are also prompt in providing timely software updates and help us ensure uninterrupted operations. In conclusion, I would highly recommend Skedulo on anyone looking for a reliable Field Service Management solution. It has plenty of features and functionalities. I would rate Skedulo 9/10 for its affordable cost of ownership, prompt customer service, and user friendly user interface.
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Buyer, Asia Pacific Company
Nov 22, 2022
Ive been managing field service operations for quite some time and when it came to Skedulo, I wanted to give it a try since the previous software I was using was becoming quite tedious and costly. After using Skedulo for the past few months, I have to say that I am quite pleased with what I encountered. The customer service is great and the interface has proven to be much more user-friendly in comparison to my previous software. The cost of ownership, as well, has proven to be much more manageable. What made me so happy with Skedulo is the fact that I have called customer service multiple times with questions and always gotten the necessary help in a friendly and timely manner. The customer service reps go the extra mile in terms of problem solving, which means that I get the help that I need right away and can move on to more important tasks. Additionally, Ive noticed that since I switched to Skedulo, my staff has praised the user friendliness of the software, as they no longer have to spend as much time figuring out the hardware and software. Overall, I would highly recommend Skedulo for other field service management operations. The customer service and cost of ownership are great, and I have yet to come across any major problems. I give Skedulo a 5/5 for its customer service and cost of ownership. Skedulo Field Service Management Review 2
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Buyer, UK Company
Nov 21, 2022
Review 3 – Product Quality The quality of the products offered by Skedulo is incomparable. Not only is the performance of the tools and software excellent, but also the user interface is designed intuitively and is easy to understand. Skedulo allows for a great deal of flexibility and customization when it comes to the product configuration settings and the end-user experience. That said, their customer care representatives are always on hand to help guide users should they have any queries. When it comes to product quality, Skedulo is simply outstanding and I rate it 8/10.
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Buyer, UK Mid Market Company
Nov 20, 2022
As a procurement manager, I can attest that Skedulo is an outstanding Field Service Management that offers unparalleled value for money. As a global organisation, having a cloud-based platform has proved invaluable, as it allows us to access information around the clock, no matter where we are. One of the most appealing aspects of this product is the intuitive user-interface. My team experienced little difficulty navigating through the program, and as a busy team, this certainly simplified our lives. The program also provides feedback-loops that my team find useful for forward-planning. Another benefit to Skedulo is the ability to run customised reports. Being able to uniquely specify each report to host the data we require to build an accurate picture of the way our teams are operating has been extremely useful, and it has saved us a great deal of time. Equally, the product is exceptionally user-friendly and vastly reduces the time it takes to schedule jobs, as it can be done remotely and quickly. This independence of operations is a great benefit, as it greatly increases the flexibility of our department. All in all, Skedulo is a highly efficient Field Service Management that offers an incredible amount of value for money. We have been most impressed with how user-friendly it is, and how quickly our team were able to adapt to using it. As such, I can confidently provide this software with a five-star rating.
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Buyer, UK Mid Market Company
Nov 20, 2022
Review 2: Skedulo used as Field Service Management I recently started using Skedulo for managing my field service operations, and Ive been absolutely delighted with the results so far. I must say its one of the most innovative and advanced software in its category, and Im impressed with the quality of service and features they offer. In particular, Im impressed with the next generation technology they use which helps to streamline my processes while reducing man-hours and costs. Skedulo also provides me with a web-based scheduler which I find to be incredibly helpful. The drag and drop feature on the scheduler helps to quickly view, assign and create appointments so I can quickly sort through large customer data and optimize resources. Im also quite pleased with the mobile app for Skedulo which makes customer management much easier. It enables me to track customer attendance, monitor customer feedback and ensure customer satisfaction on the go. The last point I want to bring up is the cost of ownership. I find the pricing to be quite reasonable, and well worth the investment. Its easy to deploy and manage, so its ideal for small and medium-sized businesses. In conclusion, Im rather happy with my experience using Skedulo and highly recommend it to anyone looking for a comprehensive, user-friendly Field Service Management. Experience rating: 5/5
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Buyer, Europe Company
Nov 20, 2022
Review 3: Im a small business owner and I recently started using Skedulo as my field service management platform. The cloud-based features provide me with the resources and personnel I need to manage my operations efficiently. The forecasting feature has been incredibly useful in helping me plan for customer requests and staffing. The customization options give me the ability to create a platform specifically tailored to my needs. When it comes to customer experience, Skedulo has been an invaluable asset. The real-time notifications provide customers with an efficient and satisfactory experience. The job reports are also incredibly helpful as they provide me with information about progress and customer satisfaction. All in all, Id give Skedulo 4.5 out of 5 stars. The price point is high, but I believe its worth the money I have saved in time and resources. It also frequently updates, making it more valuable every time. I definitely recommend Skedulo for anyone looking for a powerful field service management platform.
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Buyer, Asia Pacific Mid Market Company
Nov 19, 2022
I recently reviewed Skedulo in its capacity as Field Service Management for a multinational company. Its product vision and feature set are among the best I have seen, particularly in its ability to integrate with other systems and accommodate the ever-expanding complexity of field services. The features are robust and lay the groundwork for simple yet powerful implementations. Its organizational capabilities are easy to use and enable customers to track, document and invoice all their services. Going further, its smart filters and notifications ensure customers are kept up to date on all of their services, saving time and money. I am also impressed with the heavy use of technology, such as AI chatbots, predictive analytics and advanced mapping, which ensures customers can deliver their services with full understanding and confidence. This is also seen in its location-based tracking and advanced mobile mapping, which allows customers to always know where their deliveries are in real-time. I have been truly impressed with the Skedulo platform and rate it 8.5/10 for its vision, features, and innovation. It is capable of managing a wide range of field services, from minor maintenance to complex technical repairs, and fits in with an increasingly sophisticated customer landscape.
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