INBENTA InbentaBot Overview
INBENTA InbentaBot USP
Inbenta offers various AI-enabled solutions to the BFSI sector that include eCommerce search, InbetaBot, support ticketing, and enterprise search. These solutions also leverage AI capabilities such as NLP, sentiment analysis, and instant answers to better understand customer behavior and provide more personalized services.
INBENTA InbentaBot Popular Comparisons
INBENTA InbentaBot strengths and weaknesses
- Lack of CustomizationUnable to create aliases/keyword matches, have to rely on their linguistic team to do it. Also, it''s not intuitive that the auto-complete search and the full search use different algorithms and will present different results in some cases. Show More
- Weak HTML editorThe HTML editor could be improved. It''s basic and does the job, but it would be great to control the look and feel a little more, especially with technical charts and comparison columns. Show More
- Scope for improvementThe auto-filler is not quite as sophisticated as expected