360 Score: 3.0
(1 Reviews)
For Vendors
INBENTA InbentaBot
  • California, US
  • 2005
  • Below $10 MN

INBENTA InbentaBot in AI in Fintech Solutions

INBENTA InbentaBot Overview

The InbentaBot is a service agent that assists with password resets, transactions, and customer searches. It is made up of semantic search, AI-fueled NLP, and meaning text theory. Moreover, InbentaBot comprises features, such as InbentaBot with Avatar, InbentaBot with hybrid chat, and InbentaBot with a virtual assistant, to help customers deal with search results.

INBENTA InbentaBot USP

Inbenta offers various AI-enabled solutions to the BFSI sector that include eCommerce search, InbetaBot, support ticketing, and enterprise search. These solutions also leverage AI capabilities such as NLP, sentiment analysis, and instant answers to better understand customer behavior and provide more personalized services.

INBENTA InbentaBot Popular Comparisons

Evaluated against 194 key buying criteria

INBENTA InbentaBot strengths and weaknesses

Strengths
  • Product Maturity / Business Analytics and Reporting / Busine...
    Strong Reporting tool
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  • Product Maturity
    Better Integration Feature
    Show More
  • Customer Support
  • Sales Support
  • Technical Support
  • Proof of Concept
  • Business Finance & Expense Reporting
  • Chatbot / Personal Finance
  • Accessible analytics
  • Asset and Portfolio Management
  • Fraud Detection
  • Money-Laundering Prevention
  • Predictive Analytics
  • Services
  • Simplified user experience
  • Product Features and Functionality
  • Product Demos
  • Deployment
  • Debt Collection
  • On-Site Support
Weaknesses
  • Lack of Customization
    Unable to create aliases/keyword matches, have to rely on their linguistic team to do it. Also, it''s not intuitive that the auto-complete search and the full search use different algorithms and will present different results in some cases. Show More
  • Weak HTML editor
    The HTML editor could be improved. It''s basic and does the job, but it would be great to control the look and feel a little more, especially with technical charts and comparison columns. Show More
  • Scope for improvement
    The auto-filler is not quite as sophisticated as expected
  • Dedicated Account Manager (DAM)
  • Credit Lending / Scoring
  • Mode
  • Personalization
  • On-Premises
  • Cloud
  • Insurance Management
  • Market Research / Sentiment Analysis
  • No. of Innovations
  • R&D Spend
  • Regulatory compliance
  • Product Quality and Reliability
  • Automated Customer Support
  • Billing
  • New Product Launches
  • Product Upgradation
  • Cross-platform functionality
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INBENTA InbentaBot Reviews

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“Conversational Bots"

Inbenta specializes in conversational chatbots, virtual assistants, e-commerce search, support ticketing, hybrid chat, and knowledge management.

INBENTA InbentaBot Questions And Answers

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INBENTA InbentaBot Presence in AI in Fintech Solutions
Inbenta is focusing on various strategies, such as geographical expansions, investments, and product launches. For instance, the company invested in developing a solution, which is capable of translating the customer’s queries in a format that search algorithms of websites can easily interpret. Additionally, in order to expand geographically, the company formed a partnership with a Japanese firm, NTT Communications, to offer Inbenta’s products and services to the Japanese region. Apart from investments and partnerships, Inbenta is launching products to cater to the AI in Fintech market, such as hybrid chat service and chatbot development platform, to enhance its product portfolio as well as the real-time experience to its clients.

Top INBENTA InbentaBot Features

#1 Product Features and Functionality / Core Features
#2 Product Features and Functionality / Business Analytics and Reporting
#3 Product Features and Functionality / Customer Behavioral Analytics
#4 Business Analytics and Reporting / Business Finance & Expense Reporting
#5 Customer Behavioral Analytics / Chatbot / Personal Finance

INBENTA InbentaBot QUADRANTS

INBENTA InbentaBot has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

  • Niche Quadrant

    All-Asia-Pacific

  • Niche Quadrant

    All-Latin America