The company has a small business division that is only dedicated to offering Customer Self-Service Software solutions and services to the government agencies and military sector. The company has the distinction of maintaining world's largest voice data library. It uses advanced algorithms and analytics to change the way people interact with technology and information. In the CRM and CSS software markets, Nuance provides its distinct offerings, such as virtual assistants, IVR, Omni-channel solutions, web self-service solutions, and mobile self-service solutions through TouchCommerce, which it acquired in August 2016. nuance communications, inc. Request
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Nuance Communications is a leading provider of speech recognition solutions and language understanding. It operates through various business divisions, such as healthcare, mobile & consumer, enterprise, and imaging. The company offers automated speech recognition solutions to its customers, which focus on automatic speech recognition, NLU, information & dialog management, text-to-speech, optical character recognition, and biometric speaker authentication. It provides integrated solutions and services to various sectors, such as healthcare, automotive, BFSI, construction, education, utilities, journalism, retail, telco/service providers, and travel & transportation.